酒店回复: Thank you Luis for sharing your experience with us. We're glad to hear you appreciated our easy parking, quiet location, friendly staff, and the cleanliness of your room — those are things we work hard to provide consistently.We also want to sincerely apologize for the areas where we fell short, particularly the smell in the room and the cleanliness of common areas. Your feedback is extremely helpful, and we’re taking steps to address these concerns with our housekeeping and maintenance teams to improve overall conditions.We hope you’ll consider giving us another chance to provide a better stay in the future.
酒店回复: We sincerely apologize Daniel for the unacceptable conditions you experienced during your stay. The cleanliness of the room, including the door, floors, towels, and the presence of cockroaches, is far below the standard we aim to provide. We also regret that the breakfast buffet and kitchen cleanliness did not meet your expectations. We appreciate you bringing these issues to our attention and will address them immediately to ensure a much-improved experience for our future guests. Thank you for your feedback, and we deeply regret the inconvenience caused during your stay.
5.0分
商务出差
The room was cleaner and nicer than expected for the money spent. The staff was awesome. Very nice and helpful.
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酒店回复: Thank you so much Donald for your wonderful review and perfect rating! We’re delighted to hear that the room exceeded your expectations and that you found it clean and comfortable for the value. Our team takes great pride in providing friendly and helpful service, so your kind words about our staff truly mean a lot to us. We sincerely appreciate your feedback and look forward to welcoming you back for another great stay!
2.0分
其他
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No grab bars in shower, towels were small and old, shower head ******, place is old and rickety. Almost had to kich the door in. It was stuck. No lampshades. Overall, I will never stay there again
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酒店回复: Thank you Jack for sharing your detailed feedback. We’re truly sorry for the many issues you experienced, from the shower and towels to the room condition, door sticking, and missing lampshades. This is not the standard we aim to provide, and we apologize for the frustration it caused.Please know that we are reviewing each of these concerns with our maintenance and housekeeping teams to ensure they are addressed promptly. Your comments are extremely important in helping us improve.We would appreciate the chance to speak with you directly so we can better understand what happened and work to make things right. Thank you again for bringing this to our attention.
3.0分
其他
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Room smelled of smoke. Floors were sticky. Tried to have staff print me a receipt, they had a very heavy accent but I think he kept telling me to go online and do it myself.
It's a Super8
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酒店回复: Thank you Bobby for sharing your feedback with us. We’re very sorry to hear that your room smelled of smoke and that the floors were not properly cleaned—this is not the level of comfort we want to provide. We also apologize for the difficulty you experienced when requesting a receipt. We understand how frustrating that must have been.Please know that we are reviewing these concerns with our housekeeping and front desk teams to ensure they are addressed promptly. Your comments help us improve, and we truly appreciate you bringing them to our attention.If you’re willing, we would be glad to assist you directly with your receipt or any remaining concerns. Thank you again for staying with us.
1.0分
家庭亲子
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I don’t care how desperate you are to find somewhere to sleep even for a night… don’t go here, this look like I was thrown in somewhere outside America….. it was dirty, roaches running all over the place, the bathroom had roaches on the ground and the sink the same, the room itself smells terrible I had to go buy air freshener to be able to breathe…the shades on the lamps were broken and dirty, I notice a door in the room led to somewhere, I didn’t feel safe because it was open on my side and locked on the other side, when I realise I locked it…. Luckily I did, I woke up to someone opening it the next morning and when they realise it was locked from my side that is when they knocked and said housekeeping…. When I opened the door there was about five people staring back at me…. The only reason I stayed was because I wouldn’t get my money back…. When I fist got there, the entry way look like a mechanic shop and the receptionist smelled horribly…. I literally held my breath trying to get through checking in…. I didn’t expect 5 star, but atleast a half of the star dammit!!!!! WYNDHAM NEED TO TAKE THEIR NAME OFF THIS BUILDING…. This looks and feels like a crack den!
3.0分
家庭亲子
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For a bed to sleep in passing through, it’s fine. Walking into the stairwell it smells strongly of smoke even with no smoking signs. Our room smelled awful. The AC was cold but so loud it woke us up constantly. Could definitely use an overhaul and thorough clean. Breakfast is basic. For the price it’s fine but we wouldn’t stay again.
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酒店回复: Thank you Christopher for taking the time to share your experience. We're sorry to hear that your stay didn't meet expectations, especially regarding the room odor, noise from the AC, and the condition of common areas like the stairwell.We understand how important a clean, comfortable, and quiet environment is—especially when you're just passing through and need a good night’s rest. Your feedback will be shared with our housekeeping and maintenance teams to address the concerns you raised, and we’ll also review the smoking policy enforcement in our common areas.While we’re glad you found the price fair, we're disappointed to hear that we missed the mark overall. We appreciate your honest feedback—it helps us improve, and we hope to earn a second chance in the future.
5.0分
其他
They were flexible with our arrival time and they directed my husband and I to the best site to purchase through.
1.0分
家庭亲子
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Woke up with cockroaches crawling on me. I booked for two nights but checked out early the next morning. Still waiting to get my refund back for the second night as I was not staying there ever again. The staff was not friendly or concerned about the situation.
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酒店回复: We’re truly sorry to hear about your experience—it’s completely unacceptable, and we deeply regret the distress it caused. Cleanliness and guest comfort are top priorities, and we take reports like this very seriously.We also apologize for the way the situation was handled by our staff, and we’ll be addressing this internally. We’ll work to resolve it as quickly as possible.Thank you for bringing this to our attention.
1.0分
其他
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Beware!
The staff was pleasant. The room was dirty. The door looked like it had been kicked in and the threshold wasnt in place. We had to fix the toilet beacuse it wasnt tightened down. The bed was uncomfortable. It states in the description it was remodeled but it doesn't look that way at all. We had a roach in the bathroom light and one ran across the floor.
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酒店回复: Thank you Michael for your feedback, and we sincerely apologize for the condition of your room. While we're glad to hear our staff was pleasant, the issues you described are unacceptable and not the experience we want our guests to have. We will be addressing these concerns with our housekeeping and maintenance teams immediately. Your comments are important to us, and we truly regret the inconvenience caused during your stay.
停车方便，房间里有香烟味，走廊和楼梯很脏，工作人员友好，周围环境很脏，安静的地方可以更好，位置优越，房间清洁得很好
没有什么是干净的！门槛离框架一英寸！地板只清洁中心！毛巾非常非常小而且有污渍！而且蟑螂是可见的！允许携带狗，但如果您养狗，它们就不会占据您的房间！自助午餐呢，厨房很脏，不会让你想在那里吃饭，但你会发现华夫饼和烤面包，配上黄油、果酱和麦片，橙汁和咖啡！
The room was cleaner and nicer than expected for the money spent. The staff was awesome. Very nice and helpful.
No grab bars in shower, towels were small and old, shower head ******, place is old and rickety. Almost had to kich the door in. It was stuck. No lampshades. Overall, I will never stay there again
Room smelled of smoke. Floors were sticky. Tried to have staff print me a receipt, they had a very heavy accent but I think he kept telling me to go online and do it myself.
It's a Super8
I don’t care how desperate you are to find somewhere to sleep even for a night… don’t go here, this look like I was thrown in somewhere outside America….. it was dirty, roaches running all over the place, the bathroom had roaches on the ground and the sink the same, the room itself smells terrible I had to go buy air freshener to be able to breathe…the shades on the lamps were broken and dirty, I notice a door in the room led to somewhere, I didn’t feel safe because it was open on my side and locked on the other side, when I realise I locked it…. Luckily I did, I woke up to someone opening it the next morning and when they realise it was locked from my side that is when they knocked and said housekeeping…. When I opened the door there was about five people staring back at me…. The only reason I stayed was because I wouldn’t get my money back…. When I fist got there, the entry way look like a mechanic shop and the receptionist smelled horribly…. I literally held my breath trying to get through checking in…. I didn’t expect 5 star, but atleast a half of the star dammit!!!!! WYNDHAM NEED TO TAKE THEIR NAME OFF THIS BUILDING…. This looks and feels like a crack den!
For a bed to sleep in passing through, it’s fine. Walking into the stairwell it smells strongly of smoke even with no smoking signs. Our room smelled awful. The AC was cold but so loud it woke us up constantly. Could definitely use an overhaul and thorough clean. Breakfast is basic. For the price it’s fine but we wouldn’t stay again.
They were flexible with our arrival time and they directed my husband and I to the best site to purchase through.
Woke up with cockroaches crawling on me. I booked for two nights but checked out early the next morning. Still waiting to get my refund back for the second night as I was not staying there ever again. The staff was not friendly or concerned about the situation.
Beware!
The staff was pleasant. The room was dirty. The door looked like it had been kicked in and the threshold wasnt in place. We had to fix the toilet beacuse it wasnt tightened down. The bed was uncomfortable. It states in the description it was remodeled but it doesn't look that way at all. We had a roach in the bathroom light and one ran across the floor.