酒店回复: Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your recent stay did not meet your expectations.We understand your frustration regarding the separate charges for overnight parking and Wi-Fi. These fees help us maintain the facilities and services we offer, but we recognize that they may not be ideal for every guest, and we are continuously reviewing our pricing structure to ensure we remain competitive and transparent.Regarding the parking availability, we apologize for any inconvenience caused. While our lounge guests do have access to complimentary short-term parking, we strive to prioritize availability for our overnight guests and will be reassessing how we manage that balance more effectively.We also regret that your room view and overall experience didn’t reflect the value you expected. Guest satisfaction is very important to us, and we’re disappointed to hear that we fell short, especially in comparison to your stay at a nearby property.We appreciate your candid feedback and will be sharing your comments with our management team to help guide improvements. Should you consider giving us another opportunity in the future, we’d be happy to assist in ensuring a more comfortable and enjoyable stay.
4.0分
其他
原文
翻译提供方:Google
住宿体验不错
工作完成得很好,位置也很好,唯一的抱怨就是停车费
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酒店回复: Greetings,Thank you for your review! We’re glad to hear you had a nice stay and appreciated our convenient location. We understand your concern about the parking fee and appreciate your feedback. We hope to welcome you back soon for an even better experience!Warm regards,The Denver Marriott Westminster Team
酒店回复: Thank you for sharing your experience. I’m really sorry to hear about the issues you encountered during your stay, especially regarding the waitlist and the room not being ready as promised. . I appreciate your feedback about the staff and cleanliness, but I understand that the other aspects were disappointing. Your comments are valuable, and I’ll ensure they’re addressed with the team to improve future stays. Thank you again for bringing this to our attention.
酒店回复: Thank you for your feedback! We’re glad to hear you enjoyed your stay overall. We apologize for the delay in getting your room ready, especially during such a busy time with large groups. Your experience is important to us, and we appreciate your understanding. We hope to welcome you back soon for a more seamless visit!
5.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Hello, Thank you for taking the time to provide us with your feedback! We were very happy to have you and are so happy to see you enjoyed your stay!We hope to welcome you again soon. Have a good one!
5.0分
其他
Great stay
Great staff, clean and VERY comfortable room ! Pool & hot tube area were perfect. Great little staycation with my 5yr old son !
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酒店回复: Greetings,Thank you for the fantastic review! We're so happy to hear you had a great stay and that our team, clean and comfortable rooms, and pool & hot tub area all helped make your staycation special. It’s especially great to know you and your son had a fun and relaxing time together—we love being part of those memories!We look forward to welcoming you both back for another great visit soon!Warm regards, The Denver Marriott Westminster Team
4.0分
其他
Pet friendly. Large with all accommodations and very clean. Good neighborhood with shops and food.
5.0分
其他
All was good, a microwave in the room to accommodate the mini refrigerator would be nice next time.
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酒店回复: Hello, Thank you very much for taking the time to provide us with your feedback!We're very happy to hear that you enjoyed your stay and we have noted your feedback with management. We hope to welcome you again soon and make your next stay even more enjoyable!Best, Desiree
5.0分
其他
This is a great property it is in a good area and has quite a few dining options. Staff is great.
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酒店回复: Hello, Thank you for taking the time to provide us with your feedback! Thank you for the kind words! I'm happy to hear you enjoyed your stay and we hope to have the pleasure to host you again soon!Have a great one
很安静、安全,空气好,停车便利,用餐方便。
我真不敢相信这家酒店竟然还要单独收取过夜停车费和无线网络费。酒店设有休息室,允许客人免费停车,占用了大量停车位,导致酒店客人很难找到停车位。酒店总体还行,但为了欣赏屋顶美景,这个价格不值。最近我住在附近的另一家酒店,那家酒店不收停车费和无线网络费,停车方便得多,而且免费早餐很棒,员工也更友好,房间景观也更好。建议您在入住这家酒店之前先看看附近的其他酒店。
住宿体验不错
工作完成得很好,位置也很好,唯一的抱怨就是停车费
我们到达时,在办理入住手续后一个多小时,我们被列入了等候名单。我们的房间准备好了,但我们没有接到电话。我不得不打电话。我们要求一间残疾人专用房,但距离电梯太远,残疾人无法行走。淋浴间的扶手都很低,淋浴间没有防滑装置。几乎没有卫生纸。员工很友好,房间很干净,这是唯一好的方面。
很棒的住宿地点。
这是一家非常好的酒店。唯一的问题是我们 5:30 到达时我们的房间还没有准备好。酒店非常繁忙,有很多大团体入住。
好的
Great stay
Great staff, clean and VERY comfortable room ! Pool & hot tube area were perfect. Great little staycation with my 5yr old son !
Pet friendly. Large with all accommodations and very clean. Good neighborhood with shops and food.
All was good, a microwave in the room to accommodate the mini refrigerator would be nice next time.
This is a great property it is in a good area and has quite a few dining options. Staff is great.