酒店回复: Hello KARLA MARGARITA,Agradecemos sinceramente sus comentarios sobre nuestro personal y las comodidades de su habitación. Es un placer saber que disfrutó de la limpieza y del acceso al estacionamiento. Su satisfacción es importante para nosotros, y esperamos que su experiencia general haya sido positiva. Nos encantaría tener la oportunidad de darle la bienvenida de nuevo en su próxima visita.
酒店回复: Hi Hector,Thank you for taking the time to share your thoughts. We sincerely apologize that your experience didn't meet your expectations. Regarding the hold on your credit card, we require an authorization due to our guaranteed reservation policy. Sometimes, credit card declines happen, and the authorization is temporarily placed until the payment clears. We completely understand that this was frustrating, and we’re sorry for any inconvenience it caused.Additionally, we appreciate your feedback about the room, and we’ll work on addressing the concerns you mentioned.We hope you’ll consider giving us another opportunity to provide a better stay.
5.0分
其他
原文
翻译提供方：Google
服务非常好，清洁工作做得很好，早餐也很棒
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酒店回复: Dear Daniel,Thank you so much for your kind review! We're thrilled to hear that you enjoyed the service, cleanliness, and especially the breakfast. Our team works hard to provide a comfortable and pleasant experience for all of our guests.We look forward to welcoming you again soon!
5.0分
家庭亲子
原文
翻译提供方：Google
地理位置优越。办理入住的工作人员很友好。
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酒店回复: Hi Lucio, Thank you for sharing your positive feedback about your stay with us. We are pleased to hear that our convenient location added value to your visit, as it is one of the aspects many of our guests appreciate. It is also wonderful to know that our front desk team made a positive impression, as we take pride in providing a warm and welcoming experience. Your comments highlight some of the qualities we strive to maintain for all our guests, and we are glad these stood out during your stay.
5.0分
其他
原文
翻译提供方：Google
出色的
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酒店回复: Hello Yanelis,Thank you for your positive feedback! We're thrilled to hear you had an excellent experience with us. Your comments motivate our team to continue providing exceptional service and accommodations. We hope to welcome you back in the near future to create more wonderful memories.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hi Kevin,Thank you so much for taking the time to rate your stay with a perfect 10 out of 10! While we didn’t receive a written comment, we truly appreciate your positive rating—it’s a wonderful sign that you had a comfortable and enjoyable experience with us.Our team strives to deliver friendly service, clean accommodations, and a welcoming atmosphere for every guest. It’s always encouraging to see that our efforts are reflected in high guest satisfaction.We hope to have the pleasure of welcoming you back again on your next trip. Whether it’s for a short stop or a longer stay, we’ll be here to make sure it’s just as seamless and relaxing.
5.0分
家庭亲子
Great breakfast that included; Eggs, sausage, waffles, bagels. Rooms was decent, bed was comfortable, shower was great.
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酒店回复: Hello Xiomara,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the breakfast selection and found the bed and shower in your room to your liking. Your insights are valuable to us as we continue to enhance our guest experience. We appreciate your comments and hope to welcome you back in the future for another pleasant stay.
总体来说还可以，早餐不错，价格便宜，经济实惠……
早餐不错，总体来说还可以。
我不会再来了
从一开始，这里就很糟糕。前台的年轻女士态度很差，似乎想快速完成所有事情，以便能再看一遍那部肥皂剧。然后他们给我安排了一间满是烟味的房间，而且烟味很浓。我有哮喘，我的预订单上明明写着是无烟房。我们要求换房，他们给了我们两张大床，因为他们没有特大床了。结果我付了一张的钱，他们又给了我另一张。房间看起来很旧，浴室也很糟糕。我们穿着人字拖洗澡，而且从来没脱掉过。大堂和早餐区看起来翻新过，很干净。所以我们决定在那里吃早餐。负责早餐的女士们非常热情友好。但我不会再住那里了。
我很喜欢酒店员工的服务。房间非常舒适干净，热水充足，而且房间门口就有停车位。
酒店太差劲了……老旧，浴室也很糟糕。窗帘非常破旧。而且，他们还会扣你和预订时一样的房费。千万别住那里。
服务非常好，清洁工作做得很好，早餐也很棒
地理位置优越。办理入住的工作人员很友好。
出色的
好的
Great breakfast that included; Eggs, sausage, waffles, bagels. Rooms was decent, bed was comfortable, shower was great.