酒店回复: Lisa,I am sad to hear you did not have a great stay experience with us. Please feel free to reach out to the hotel direct to further discuss your stay. We strive to meet your expectations, and appreciate your feedback.
5.0分
其他
Recommend!
Will absolutely stay again! Hotel was clean, staff was accommodating, breakfast was great.
2.0分
其他
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Not the room we requested; breakfast sub-par
We reserved a room with a sofa and King bed.
We got a room with a TUB instead of a sofa and a smaller bed.
Breakfast was not good (WHAT WERE those egg things?). Very little else to pick from.
Hotel is not what it used to be.
5.0分
情侣出游
Easily accessible from the freeway, quiet and well maintained. Complimentary breakfast was good.
3.0分
其他
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the staff at the desk were very friendly and helpful. I think they gave me the smallest room I've ever stayed in. there was enough room to turn around in. good thing I was alone.
I wasn't very pleased with the cleaning department. I stayed from sunday to sat. and they came in 2 times. 1 time I had to ask them to. they had already marked my room as done but it hadn't been. no making bed, no vaccuming, no toilet paper, no thorough cleaning of bathroom. and room had a very musty smell.
1.0分
其他
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When I opened the door to the room, it smelled like smoke. There was feces still in the toilet, a dirty bar of soap in the shower, and leftovers left in the mini fridge.
3.0分
家庭亲子
No spare toilet paper rolls and toilet continuously cycled. The handle to flush wasn’t working it just kept filling and flushing
5.0分
情侣出游
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My wife and I stayed here for six nights, and chose the suite for a little extra room. The staff was very friendly. The property is in good condition overall; just a few “frays” at the edges. Our room was quite nice, with a beautiful window seat/book nook overlooking I-86 and the mountains and downtown.
The hotel was a little noisy. Loud TVs in nearby rooms, for example. But not impossible. Not enough to complain. We found a few uncleaned hairs on the bathroom floor behind the door when we first checked in, but since I’ve done cleaning, I know it can be tough to remember to check back there. The desk seat had some odd stains on it, but we weren’t in the room enough to use it, so I never bothered to ask for a replacement. The staff did a great job keeping us supplied with towels and changing our sheets and making our bed for us halfway through the stay, too.
Overall: We were very pleased with our stay. Thank you to the whole staff!
员工很好，地理位置也不错；总的来说，是个值得入住的地方；唯一的问题是房间不太干净，尤其是浴室。
房间状况令人失望
床架坏了，无法使用。他们给我们安排了第二个房间，地板上和靠窗的座位上都有宠物的毛发。工作人员非常友好热情，但设施实在太差了。我不喜欢抱怨，但我预订酒店时会参考评论，所以我很想知道这一点。
我们根本没在那里住过，因为那里太糟糕了。尽管他们给我们安排了一间没打扫的房间，还告诉我们没有空房了，但还是要收房费。
Recommend!
Will absolutely stay again! Hotel was clean, staff was accommodating, breakfast was great.
Not the room we requested; breakfast sub-par
We reserved a room with a sofa and King bed.
We got a room with a TUB instead of a sofa and a smaller bed.
Breakfast was not good (WHAT WERE those egg things?). Very little else to pick from.
Hotel is not what it used to be.
Easily accessible from the freeway, quiet and well maintained. Complimentary breakfast was good.
the staff at the desk were very friendly and helpful. I think they gave me the smallest room I've ever stayed in. there was enough room to turn around in. good thing I was alone.
I wasn't very pleased with the cleaning department. I stayed from sunday to sat. and they came in 2 times. 1 time I had to ask them to. they had already marked my room as done but it hadn't been. no making bed, no vaccuming, no toilet paper, no thorough cleaning of bathroom. and room had a very musty smell.
When I opened the door to the room, it smelled like smoke. There was feces still in the toilet, a dirty bar of soap in the shower, and leftovers left in the mini fridge.
No spare toilet paper rolls and toilet continuously cycled. The handle to flush wasn’t working it just kept filling and flushing
My wife and I stayed here for six nights, and chose the suite for a little extra room. The staff was very friendly. The property is in good condition overall; just a few “frays” at the edges. Our room was quite nice, with a beautiful window seat/book nook overlooking I-86 and the mountains and downtown.
The hotel was a little noisy. Loud TVs in nearby rooms, for example. But not impossible. Not enough to complain. We found a few uncleaned hairs on the bathroom floor behind the door when we first checked in, but since I’ve done cleaning, I know it can be tough to remember to check back there. The desk seat had some odd stains on it, but we weren’t in the room enough to use it, so I never bothered to ask for a replacement. The staff did a great job keeping us supplied with towels and changing our sheets and making our bed for us halfway through the stay, too.
Overall: We were very pleased with our stay. Thank you to the whole staff!