酒店回复: Dear Gilles, We’re thrilled to hear you found your stay so enjoyable and that our team made a positive impression. It’s wonderful that the room added to your experience and helped make your visit memorable. Thank you for choosing Hyatt House White Plains. We hope you are already planning another trip our way!Noel SmithGeneral Manager
4.0分
家庭亲子
原文
翻译提供方：Google
前台有回应但没有采取行动。
3.0分
家庭亲子
原文
翻译提供方：Google
还不错，就是周边没有商业设施
5.0分
其他
We have stayed there twice, customer service was excellent and the rooms were immaculate. This definitely our go too hotel.
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酒店回复: Dear Guest,Thank you for the excellent review and for taking the time to share your experience. We are pleased that you were impressed with our outstanding service, accommodations, and amenities. We will be sure to share your enthusiastic compliments with our staff. NYC always has something exciting going on, so we are glad to know you will visit us every time you return. Until then!Noel SmithGeneral Manager
5.0分
其他
Room was clean an very inviting and the free breakfast was a huge plus with self parking
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酒店回复: Dear Guest,Thank you for your review and for your wonderful comments about our hotel. We are delighted you found your room to be relaxing and very comfortable. Fresh accommodations are the foundation for a great stay, and we are glad that we could provide this for you. We're thrilled to hear you enjoyed our buffet breakfast! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. Thank you for staying at Hyatt House White Plains. We hope you will be back to see us again soon.Noel SmithGeneral Manager
5.0分
情侣出游
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Clean room, staff were wonderful and friendly at the check-in desk. The breakfast/bar area was clean and well put together. The gym is a quality typically hotel gym, the dumbbells have good grip. Really close to the Wegman's grocery store.
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酒店回复: Dear Guest,We’re so glad to hear that you enjoyed your stay at Hyatt House White Plains. Thank you for recognizing the hard work of our housekeeping team; they take great pride in keeping both the rooms and dining area clean and welcoming, and they’ll be thrilled to hear your kind words. It’s also wonderful to know that you enjoyed the gym and found our location convenient for shopping. We truly appreciate all of your thoughtful feedback and are grateful you took the time to share it. We look forward to welcoming you back on your next visit!Noel SmithGeneral Manager
5.0分
商务出差
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Room is so well laid out and is very spacious and functional. The bfast is fantastic and coffee is amazing. Very convenient and every employee you meet is so kind. I have stayed here several times and will again in the future.
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酒店回复: Dear Guest,We are pleased to know how much you enjoyed your stay at Hyatt House White Plains. It is wonderful to read that the thoughtfully designed room and warm interactions with our team made such a positive impression. Knowing you continue to return and plan to visit again truly means a lot to us. We’re also delighted that our convenient location and breakfast added to your experience. Guests like you make what we do so rewarding, and we look forward to welcoming you back again.Noel SmithGeneral Manager
4.0分
其他
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Room was spacious and clean. Carpet did smell bad and A/C was uneven between rooms. Only 2 hangers and towels in room. Kitchenette was great. Shower was small with no water pressure but bed was comfortable. Typical free breakfast options but plenty of food.
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酒店回复: Dear Guest,We appreciate you taking the time to leave feedback regarding your experience at Hyatt House White Plains. We are glad to hear you found the room comfortable and enjoyed the convenience of the kitchenette and breakfast. We genuinely value the thoughtful notes you have shared about the room, as they help us look for ways to make future stays even better. It’s great to know that several aspects of your visit stood out positively, and we hope to welcome you back for an even more enjoyable stay next time.Noel SmithGeneral Manager
早餐比SpringHills好很多。
半夜火警响了两三次，没人告诉我。前台虽然有所回应，但反应不太灵敏。
理想的住宿。房间很棒，员工非常友好。
前台有回应但没有采取行动。
还不错，就是周边没有商业设施
We have stayed there twice, customer service was excellent and the rooms were immaculate. This definitely our go too hotel.
Room was clean an very inviting and the free breakfast was a huge plus with self parking
Clean room, staff were wonderful and friendly at the check-in desk. The breakfast/bar area was clean and well put together. The gym is a quality typically hotel gym, the dumbbells have good grip. Really close to the Wegman's grocery store.
Room is so well laid out and is very spacious and functional. The bfast is fantastic and coffee is amazing. Very convenient and every employee you meet is so kind. I have stayed here several times and will again in the future.
Room was spacious and clean. Carpet did smell bad and A/C was uneven between rooms. Only 2 hangers and towels in room. Kitchenette was great. Shower was small with no water pressure but bed was comfortable. Typical free breakfast options but plenty of food.