酒店回复: Dear Gilles, We’re thrilled to hear you found your stay so enjoyable and that our team made a positive impression. It’s wonderful that the room added to your experience and helped make your visit memorable. Thank you for choosing Hyatt House White Plains. We hope you are already planning another trip our way!Noel SmithGeneral Manager
4.0分
家庭亲子
原文
翻译提供方：Google
前台有回应但没有采取行动。
3.0分
家庭亲子
原文
翻译提供方：Google
还不错，就是周边没有商业设施
5.0分
商务出差
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Room is so well laid out and is very spacious and functional. The bfast is fantastic and coffee is amazing. Very convenient and every employee you meet is so kind. I have stayed here several times and will again in the future.
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酒店回复: Dear Guest,We are pleased to know how much you enjoyed your stay at Hyatt House White Plains. It is wonderful to read that the thoughtfully designed room and warm interactions with our team made such a positive impression. Knowing you continue to return and plan to visit again truly means a lot to us. We’re also delighted that our convenient location and breakfast added to your experience. Guests like you make what we do so rewarding, and we look forward to welcoming you back again.Noel SmithGeneral Manager
4.0分
其他
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Room was spacious and clean. Carpet did smell bad and A/C was uneven between rooms. Only 2 hangers and towels in room. Kitchenette was great. Shower was small with no water pressure but bed was comfortable. Typical free breakfast options but plenty of food.
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酒店回复: Dear Guest,We appreciate you taking the time to leave feedback regarding your experience at Hyatt House White Plains. We are glad to hear you found the room comfortable and enjoyed the convenience of the kitchenette and breakfast. We genuinely value the thoughtful notes you have shared about the room, as they help us look for ways to make future stays even better. It’s great to know that several aspects of your visit stood out positively, and we hope to welcome you back for an even more enjoyable stay next time.Noel SmithGeneral Manager
4.0分
商务出差
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The hotel was clean, room was good. Bathroom was too small. The hotel is not in convenient location unless need to be in the area. Not near a train or stores (other than Wegmans) or restaurants. Breakfast area was very crowded but choices and quality were good.
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酒店回复: Dear Guest,It’s a pleasure to know the cleanliness, comfort, and breakfast stood out during your visit to Hyatt House White Plains. Your feedback regarding space and accessibility is appreciated and will be reviewed with the team as part of ongoing improvements. Every effort is made to ensure guests feel at ease throughout their stay, and it would be a privilege to welcome you back for an even better experience.Noel SmithGeneral Manager
5.0分
其他
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Our room was large and comfortable. The hotel has so many lovely amenities: an outdoor fire ring with comfortable furniture, a pickleball court, a swimming pool and a bar serving cocktails, beer and wine in the late afternoon. We thoroughly enjoyed our stay.
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酒店回复: Dear Brooke, We’re thrilled you enjoyed your spacious accommodations and appreciated the variety of amenities available. It’s wonderful to hear that the outdoor spaces, pool, and bar added to your stay. It was a pleasure having you as our guest, and we hope to see you again soon at Hyatt House White Plains.Noel SmithGeneral Manager
4.0分
其他
Parking was very convenient. The room was clean and comfortable, and the kitchen was a bonus. All the staff I encountered were very friendly and helpful.
早餐比SpringHills好很多。
半夜火警响了两三次，没人告诉我。前台虽然有所回应，但反应不太灵敏。
理想的住宿。房间很棒，员工非常友好。
前台有回应但没有采取行动。
还不错，就是周边没有商业设施
Room is so well laid out and is very spacious and functional. The bfast is fantastic and coffee is amazing. Very convenient and every employee you meet is so kind. I have stayed here several times and will again in the future.
Room was spacious and clean. Carpet did smell bad and A/C was uneven between rooms. Only 2 hangers and towels in room. Kitchenette was great. Shower was small with no water pressure but bed was comfortable. Typical free breakfast options but plenty of food.
The hotel was clean, room was good. Bathroom was too small. The hotel is not in convenient location unless need to be in the area. Not near a train or stores (other than Wegmans) or restaurants. Breakfast area was very crowded but choices and quality were good.
Our room was large and comfortable. The hotel has so many lovely amenities: an outdoor fire ring with comfortable furniture, a pickleball court, a swimming pool and a bar serving cocktails, beer and wine in the late afternoon. We thoroughly enjoyed our stay.
Parking was very convenient. The room was clean and comfortable, and the kitchen was a bonus. All the staff I encountered were very friendly and helpful.