酒店回复: Thank you for taking the time to share such a detailed review of your stay. We’re pleased to know that our property provided you with exactly what you needed for your trip—a convenient, budget-friendly place to rest, with easy check-in and helpful service.We sincerely apologize for the maintenance concerns you encountered, particularly with the air conditioning unit, window seat cushion, carpets, and lighting. We appreciate you bringing these issues to our attention, and we’ve shared your feedback with our housekeeping and maintenance teams so these areas can be addressed promptly. Regular filter cleaning and upkeep are important to us, and your experience has highlighted where we need to improve.We’re glad that, despite these inconveniences, you found your stay suitable for your travel needs and would consider returning. We value your honest feedback—it helps us provide a more comfortable stay for all our guests. We hope to welcome you back on your next trip and provide you with an even better experience.
2.0分
其他
原文
翻译提供方：Google
这家酒店显然缺乏理解旅行者需求的能力。
早上9:40没有咖啡
床单重复使用
空调时冷时热，噪音很大
如果预算有限，这里可以接受，但性价比不高。
展开
酒店回复: Thank you for your feedback. We’re glad you found us a budget-friendly option and will use your comments to keep improving comfort and consistency. We hope to welcome you back for an even better experience.
3.0分
其他
原文
翻译提供方：Google
简洁的过夜地点
纽约州博览会之旅，这是一个非常便宜的选择，绝对没有多余的装饰，但感觉还不错，很安全
展开
酒店回复: Thank you for choosing to stay with us during your trip to the NYS Fair. We’re glad to hear that you found our property to be a convenient and affordable option, and that you felt safe and comfortable during your visit. While we do keep things simple, we’re always looking for ways to improve, and your feedback helps us do just that. We hope to welcome you back the next time you’re in the area.
1.0分
其他
原文
翻译提供方：Google
糟糕的服务
展开
酒店回复: Dear Roberto,Please accept our apologies for any inconvenience during your stay. It's unfortunate that your visit fell short of your expectations. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of hospitality going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
3.0分
其他
展开
I stayed here for Syracuse University’s Homecoming weekend. The hotel isn’t newly renovated, but it was clean and quiet enough for a quick stay. Nothing fancy, but it served its purpose as a simple, no-frills place to sleep between events. If you’re just looking for somewhere to rest your head while enjoying the weekend festivities, it does the job.
1.0分
商务出差
展开
Dirty floors, spots on every rug, toilet kept running then wouldn't flush. I had to use the room next door. My bed had lots of hair in it. I slept on top of the covers. Homeless ppl live there which makes it unsafe. I love they give space but it's many strange ppl walking around like zombies.
展开
酒店回复: Dear Kim,Thank you for your feedback. We are sorry to hear that your experience fell short of expectations. That is not the standard we want to provide, and we sincerely apologize for the issues you encountered. Concerns around cleanliness and room maintenance are important, and your comments have been shared with our team. Every guest deserves a clean, comfortable, and fully functioning space. We also understand your concerns regarding safety. Please know that guest comfort and security are a top priority for us. We actively work with local organizations and authorities to support the surrounding community while maintaining a safe and welcoming environment for everyone on the property. Thank you again for your feedback, and we hope to welcome you back soon for a much better experience.
1.0分
商务出差
展开
This is a cheap hotel won't ever have any future endeavors to update their facilities. It's always full of people that are questionable. They don't serve breakfast, but they set up old coffee, the staff is very questionable. I won't stay anymore due to the stains on all the rugs and tiles.
展开
酒店回复: Dear Kim,Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Cleanliness, comfort, and guest safety are important to us, and it's clear from your comments that we fell short. We are sorry for any concerns regarding the condition of our facilities and the atmosphere. While we strive to provide affordable accommodations, that should never come at the cost of cleanliness or guest satisfaction. Please know that all of your comments have been shared with our team, and we appreciate you sharing your feedback.
一家中规中矩的汽车旅馆。没有迷你冰箱。不提供早餐。适合过夜中转。
挺不错的，值得推荐
糟糕透了。员工服务态度简直无法理解，房间年久失修，走廊脏乱不堪，地毯上污渍斑斑，还有裂痕。房间……床上用品有烧焦的痕迹，门坏了，窗户没有纱窗，锁也坏了。房子维护得乱七八糟，杂草丛生，灌木丛生。感觉一年到头都没修剪过。
正是我需要的：价格便宜，没有便利设施，所以我可以晚上11点入住，睡觉，早上7点30分起床，洗澡吃饭。也就是说：不用为那些我永远不会用到的功能和设施付费。不过，如果你想给别人留下好印象，就不要推荐或带别人来这里。这地方真不是个好地方。房间很小，只有一张大床，只有一个插座方便连接到平面。夏夜异常寒冷（50多度），但暖气/空调却不工作。原来是过滤器积满了灰尘，空气无法流通。我自己冲洗了一遍：之后，这套设备简直就是个庞然大物。窗户坐垫上沾满了污渍。整个酒店的所有地毯上都有污渍，包括通往二楼的台阶和两个楼梯。一个走廊尽头的施工似乎因为安装了临时假墙和不匹配的门而暂停了，然后就那样搁置了。这个地方打扫得很干净，但仍然……就像我说的，不要带你想给别人留下好印象的人来这里。幸好我一个人旅行，除了洗澡/睡觉/洗澡后离开什么都不在乎。非常适合。入住手续办理也非常简单。工作人员高效且乐于助人。尽管存在上述缺点，但如果再次上路，只需要睡觉就好了洗完澡就走，我还会再住这里。但至少每月清洁一次过滤器。哦，对了，修一下窗台上方的灯，它们坏了。我不在乎，但下一个人可能会在乎。
这家酒店显然缺乏理解旅行者需求的能力。
早上9:40没有咖啡
床单重复使用
空调时冷时热，噪音很大
如果预算有限，这里可以接受，但性价比不高。
简洁的过夜地点
纽约州博览会之旅，这是一个非常便宜的选择，绝对没有多余的装饰，但感觉还不错，很安全
糟糕的服务
I stayed here for Syracuse University’s Homecoming weekend. The hotel isn’t newly renovated, but it was clean and quiet enough for a quick stay. Nothing fancy, but it served its purpose as a simple, no-frills place to sleep between events. If you’re just looking for somewhere to rest your head while enjoying the weekend festivities, it does the job.
Dirty floors, spots on every rug, toilet kept running then wouldn't flush. I had to use the room next door. My bed had lots of hair in it. I slept on top of the covers. Homeless ppl live there which makes it unsafe. I love they give space but it's many strange ppl walking around like zombies.
This is a cheap hotel won't ever have any future endeavors to update their facilities. It's always full of people that are questionable. They don't serve breakfast, but they set up old coffee, the staff is very questionable. I won't stay anymore due to the stains on all the rugs and tiles.