酒店回复: Dear Indira, We sincerely apologize for the issues you encountered. Your feedback regarding the hallway condition, room upkeep, shower maintenance, and breakfast selection is extremely valuable to us. We will address these concerns with our team to ensure improvements are made. Providing a comfortable and welcoming environment for our guests is our top priority, and we regret we did not meet that standard during your visit. We appreciate your feedback and hope to welcome you back.Sincerely, Hotel Management
酒店回复: Dear Tressie, Thank you for your review and for your comments. We are sorry to read that on several occasions we could not meet your expectations. It is never our intention to disappoint a guest in any way, so we will certainly follow up with the appropriate individuals to address these concerns. We hope you will come back and give us another try to provide you with the flawless stay you deserve.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for your feedback. We're sorry to hear about the challenges you faced during your stay. Not receiving sheets despite multiple requests, coupled with concerns about safety and communication, falls far short of the experience we want to provide. Please know that these issues have been shared with our concerned teams for urgent review. We are taking steps to ensure guest requests are addressed promptly, improve communication about deposit policies, and reinforce our security procedures to protect all guests and their property. We regret that your visit did not meet expectations and appreciate you bringing these matters to our attention so we can improve. We look forward to welcoming you back the next time your travels bring you to the area and to experience a better stay.Sincerely,Hotel Management
酒店回复: Dear Tara, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve!Sincerely,Hotel Management
酒店回复: Dear Evelin, We sincerely apologize for the disappointing experience you had, including the cleanliness concerns, odor in the non-smoking room, lack of breakfast availability, and issues with the shower. This is not the level of service or quality we strive to provide our guests. Your comments have been shared with our housekeeping and maintenance teams to ensure immediate corrective action. We truly value your feedback as it helps us improve, and we hope you will consider giving us another chance to welcome you back.Sincerely,Hotel Management
酒店回复: Dear Denise, We appreciate you taking the time to share your experience. We’re glad to hear that you found the hotel clean and that our staff provided friendly service during your stay. However, we sincerely regret that the breakfast items were unavailable and that the other issues you mentioned affected your experience. Guest comfort is of the utmost importance to us, and we continually strive to enhance our amenities to better serve our guests. Your feedback is valuable, and we hope to welcome you again in the future with an improved stay.Sincerely,Hotel Management
酒店回复: Dear Elizabeth, Thank you for staying with us and providing your valuable feedback. We appreciate all comments that help us improve. Please accept our apologies for the issues with the upkeep and cleanliness of your room during your stay. Your review has been shared with our team, and we very much appreciate you bringing this to our attention. We would welcome another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely,Hotel Management
酒店回复: Dear Guest, We sincerely apologize that your experience did not meet expectations. Cleanliness and comfort are priorities, and it is concerning to hear about the condition of your room. The issues you mentioned, including maintenance concerns and noise disturbances are unacceptable and will be addressed with our team. Guest safety and satisfaction are of utmost importance, and we will review these matters to ensure improvements. Your feedback is invaluable, and we appreciate you bringing this to our attention. We hope to have the opportunity to provide a much better stay in the future.Sincerely,Hotel Management
不错，已住三次了
我们到的时候快凌晨两点了，基本上就是睡醒就走。所以一晚还不错。
不过，我不会再选择住这里了。这里非常破旧。走在走廊上，各种气味扑鼻而来，包括香烟味、烟味和垃圾味。房间又旧又脏。我打开淋浴，结果喷头对着浴缸外面，结果把地板都弄湿了。
免费早餐包括咖啡、热巧克力（只有咖啡伴侣，没有牛奶）、燕麦片、预包装松饼和营养谷物棒。所以，如果免费早餐是预订这里的决定性因素，我肯定不会指望它。
糟糕的住宿体验
我们入住了房间。他们给我们安排的房间电视坏了，墙也快要塌了，浴室里的镜子也从墙上掉了下来，掉在了地板上。后来他们又给我们安排了另一个房间，我们想做饭的时候，炉子甚至都煮不了意面，所以我们把所有的食物都扔掉了，因为我们根本做不了。而且，当我们拉开床单时，发现床单上还有血迹。这简直令人无法接受，而且非常不卫生。他们没有其他房间了，所以我们被告知只能给我们一套干净的床单，并退还9.27美元，显然是因为周围其他房间都订满了，我们不得不在那里住一晚。当我联系酒店经理要求退款时，经理告诉我，尽管我们费了这么大劲，他们也只能这么做了。
我的房间没有床单，即使我要求了，也没收到。两个晚上都只有枕头。我住的第一个晚上，两辆车就被撬了。他们收取了100美元的押金，我退房时他们说要一周才能退还，如果我没看到押金就给他们回电。这家酒店被用作低收入住房。房客们很友好，但工作人员似乎漠不关心。如果你是旅行者，请避免入住这家酒店。
房子一直很干净，直到我昨晚在浴室里发现了一只蟑螂。那位该死的客人吵得要命。直到孩子们白天离开后我才睡着。电视和音响系统太吵了，我要求退还昨晚的房费。现在是凌晨 2:31，我因为噪音而无法入睡。管理层知道这种情况，但由于法律原因，对此无能为力。
地方脏乱，臭气熏天，非吸烟房间闻起来有烟味。早上8:30早餐就没了。以后再也不来这里了。房间和枕头都很脏。淋浴喷头到处都是。糟糕的体验！
酒店很干净，但没有地毯，因为这是家允许携带宠物的酒店。我们入住期间，他们“早餐食品售罄”。酒店里有很多狗叫，而且住户也很多。酒店也没有制冰机。不过，工作人员非常友好。
猫尿和香烟味！
汪。如果你喜欢猫尿和香烟的味道，这家酒店绝对适合你！房间很潮湿。地毯很潮，你得穿鞋。我好像有人住在停车场？我永远不推荐住在这里。
这次长住体验非常舒适。房间宽敞，厨房配备大冰箱和炉灶，非常棒。床很舒服，床单干净、清新、洁白。酒店员工热情友好，乐于助人。谢谢！
这家酒店太糟糕了！！一切都脏兮兮的！这家酒店和广告宣传的完全不一样。房间又臭又脏，一点也不干净！地板上还有一只脏袜子！！整个酒店都需要翻新！！所有电器上都有污渍。房间里有嗡嗡声……不知道是从哪里发出来的。住的人太多了，就像公寓一样！很多家庭纠纷。有人大喊大叫，有人进进出出……感觉一点都不安全！我根本没住这里。我预订了另一家酒店然后离开了！！！