酒店回复: Dear Jose,We hope you'll accept our apologies for any discomfort you felt during your stay. Please feel free to reach out to us, as we'd like to gather more details about this concern. Thank you.
1.0分
其他
Disgusting place to stay. Not a family place at all and the rooms were extremely dirty. Also a lot of people around doing suspicious activities
1.0分
其他
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Dirty room, molded toilet, sticky floors, cars with busted put windows in the parking lot. Dirty shower, dirty bedding..with other people's hair. Light switch fell off the wall when we walked in. Flimsy wooden door seperating the hotel room next to yours.
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酒店回复: We're sincerely sorry to hear that you didn't have a good time with us during your recent visit. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. Thank you, and we hope to see you again soon.
2.0分
其他
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Was a cheap option but still could of been cleaner
First room door was damaged doubted the saftey of it as it wouldnt fully lock and nasty a/c filter . They got me another room instead door was fine on this room but a/c filter was nasty room was dirty prior guests belongings left in room doubting any real cleaning besides making the bed also was no toilet paper in room found out too late and had to walk up to the front to get some.
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酒店回复: Thank you for your feedback. We sincerely apologize for the issues you encountered. All of your comments are concerning, and we understand how frustrating this must have been. We appreciate you bringing these matters to our attention, and your feedback has been shared with our team. We are sorry we didn't provide you with the comfortable and clean environment you expected, and we hope to welcome you back soon for a much better experience.
1.0分
其他
They have the wrong check in age listed online but won’t honor it.
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酒店回复: We are very sorry for the miscommunication regarding our check-in age and the frustration caused. Moving forward, we will ensure that this is accurately reflected across all our booking channels. Thank you.
5.0分
其他
Rooms and sorounding areas need to be addressed properly
3.0分
其他
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Stayed at this motel last night the pictures on their website is not even close to what the property looks like or the room. I was actually shocked when I drove into the parking lot. It's very run down, appears the owner may have just bought it and is trying to fix the place up. There were a lot of questionable men and women(working girls) lingering around. I was by myself so it was uncomfortable. The room has a wall unit ac which worked good, the faucet at the sink was old and the water shoots out. The faucet in the shower is hanging on by a thread but I was able to get the shower to work. Overall I say pass on this one. It was cheap but I think are better places out there. Someone should change the pictures it's very misleading
1.0分
其他
Not what was advertised go somewhere else... It smells everywhere very bad .
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酒店回复: "Dear Vinelly,Thank you for your feedback. We are sorry to hear that your experience did not meet expectations and that you found the environment unpleasant and not as advertised. This is certainly not the impression we want to leave our guests. We take comments like yours seriously and will be looking into the issues you've raised. Your comments help us identify where improvements are needed. We regret that we didn't meet your expectations, and we hope to welcome you back soon for a much better experience."
1.0分
商务出差
Place was dirty in and out,bed bugs in the bed, no breakfast
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酒店回复: "Dear Dien,The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear about the experience that you've described. While we treat our property regularly, we'll be sure to have our pest control team look into all of your comments further and make improvements where necessary. Thank you, and we hope you'll consider giving us another chance soon."
一个恐怖。肮脏，到处都是蟑螂，他们让我们自己去杀死它们。毯子和床单都有洞。一个猪圈。这是低收入人群的避难所。垃圾桶总是脏兮兮的，全是头发。据说它包含早餐，但事实并非如此。警察每30分钟就会经过一次。人们并不友善。唯一的好处是位置。别想去。
没有空调
Disgusting place to stay. Not a family place at all and the rooms were extremely dirty. Also a lot of people around doing suspicious activities
Dirty room, molded toilet, sticky floors, cars with busted put windows in the parking lot. Dirty shower, dirty bedding..with other people's hair. Light switch fell off the wall when we walked in. Flimsy wooden door seperating the hotel room next to yours.
Was a cheap option but still could of been cleaner
First room door was damaged doubted the saftey of it as it wouldnt fully lock and nasty a/c filter . They got me another room instead door was fine on this room but a/c filter was nasty room was dirty prior guests belongings left in room doubting any real cleaning besides making the bed also was no toilet paper in room found out too late and had to walk up to the front to get some.
They have the wrong check in age listed online but won’t honor it.
Rooms and sorounding areas need to be addressed properly
Stayed at this motel last night the pictures on their website is not even close to what the property looks like or the room. I was actually shocked when I drove into the parking lot. It's very run down, appears the owner may have just bought it and is trying to fix the place up. There were a lot of questionable men and women(working girls) lingering around. I was by myself so it was uncomfortable. The room has a wall unit ac which worked good, the faucet at the sink was old and the water shoots out. The faucet in the shower is hanging on by a thread but I was able to get the shower to work. Overall I say pass on this one. It was cheap but I think are better places out there. Someone should change the pictures it's very misleading
Not what was advertised go somewhere else... It smells everywhere very bad .
Place was dirty in and out,bed bugs in the bed, no breakfast