Wade at the front desk was excellent. He verified our morning shuttle and helped with all questions.
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酒店回复: We are so pleased that Wade helped to make your stay a great one! We look forward to your next stay with us!
5.0分
其他
Our room was inviting and very clean. The staff was pleasant and helpful, and the breakfast was great. All in all, a very positive experience.
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酒店回复: We are incredibly grateful to see a wonderful rating from you! We're thrilled you chose our hotel and can't wait to see you again soon.
5.0分
家庭亲子
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Our check was easy with the front desk staff extremely friendly and accommodating. Our room was clean, quiet, and very comfortable. As we like to stay in Syracuse the night before flying out for an early morning flight, we will definitely be staying here again.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. We look forward to serving you again soon!
4.0分
其他
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Clean. Good enough for a high school soccer team at a tournament. They wreaked havoc on the pool area and were playing tag in the hallways past 11 pm. The staff did what they could, but no match for teenage boys. 🙄
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酒店回复: Thank you for bringing your recent experience to our attention. We are genuinely sorry that we didn't meet your expectations during your visit. We are working on this issue to ensure this doesn.t happen again.
5.0分
家庭亲子
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Both rooms were very clean and comfortable. The whole hotel was clean and looked great. I used both the gym and the pool/hot tub, and they were great. Lots of room in the gym, so I and the other two people in with me the one morning all had enough room.
One minor issue. My sister has mobility issues and uses a walker. She was in room 139 which had a lot of room for her to move the cart around easily. She had no problem using the shower except that the soap and shampoo containers were too high for her to use. She can only lift her arms about shoulder level, which, when she was sitting in the shower meant the dispensers were too high up.
大堂有免费的咖啡 低咖啡因 深烘培咖啡 浅烘培咖啡 各种茶包 牛奶巧克力和黑巧克力粉 尤其还有热水提供 真是太棒了。房间蛮干净的 淋浴房很方便使用。 早餐能满足基本需求，如果有提供蔬菜就更完美了。停车免费且停车场很大。唯一不足的是进房间有丢丢味道，说是墙暖的原因，给了空气清新剂。开了5小时车，不想再折腾换房间了。酒店服务还不错。下次有机会的话 应该还会选择住这家。
这个酒店出人意料的好，干净卫生，为近年来美国一堆老旧酒店中非常不同的一家。地理位置就在高速下来，周围配套不太多，有个杂货小超市和一个星巴克以及麦当劳就在旁边。但是开车出去的话也不远，雪城大学开车不到二十分钟。服务人员态度热情，早餐很棒。
酒店离市区稍远，但给了我意外的惊喜，酒店并不大，但小巧精致，房间干净整洁明亮，床很舒服，早餐也还可以，服务好，入住体验满意，推荐！
非常非常的舒适
Our room was very clean and bed was comfortable
We enjoyed the variety offered for breakfast
Wade at the front desk was excellent. He verified our morning shuttle and helped with all questions.
Our room was inviting and very clean. The staff was pleasant and helpful, and the breakfast was great. All in all, a very positive experience.
Our check was easy with the front desk staff extremely friendly and accommodating. Our room was clean, quiet, and very comfortable. As we like to stay in Syracuse the night before flying out for an early morning flight, we will definitely be staying here again.
Clean. Good enough for a high school soccer team at a tournament. They wreaked havoc on the pool area and were playing tag in the hallways past 11 pm. The staff did what they could, but no match for teenage boys. 🙄
Both rooms were very clean and comfortable. The whole hotel was clean and looked great. I used both the gym and the pool/hot tub, and they were great. Lots of room in the gym, so I and the other two people in with me the one morning all had enough room.
One minor issue. My sister has mobility issues and uses a walker. She was in room 139 which had a lot of room for her to move the cart around easily. She had no problem using the shower except that the soap and shampoo containers were too high for her to use. She can only lift her arms about shoulder level, which, when she was sitting in the shower meant the dispensers were too high up.
Other than that we had a very nice stay.