My room was great! I called a few nights before i checked in and had the pleasure to talk to Mohamed. He was so polite and made me feel comfortable checking in. I will definitely be back because the room was perfect.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the HomeTown Inn East Syracuse. It's wonderful to hear you enjoyed your stay and found your room to be perfect! I am especially pleased that Mohamed's excellent service made you feel comfortable upon arrival. We strive to provide exceptional experiences for all our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.At Red Roof, we are committed to delivering comfortable and memorable experiences. Your positive feedback is a testament to our team's efforts, and we look forward to welcoming you back for another enjoyable accommodation experience.Sincerely,JohnRed Roof Management RediResponse Specialist
1.0分
商务出差
There was trash left on the dresser in the first room. The second room heater doesn't work.
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酒店回复: Dear Respected Traveler,Thank you for taking the time to share your feedback regarding your experience at the HomeTown Inn East Syracuse. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the state of the room and the heater you mentioned.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We would be pleased to welcome you again in the future and show you the enhancements we've made to improve your experience.Sincerely,ErikaRed Roof Management RediResponse Specialist
不错的连锁酒店
这简直是人间地狱，太糟糕了！房间又脏又落灰，一点都不干净。什么设施都没有，又旧又过时。床单又脏又烧焦，简直没法看。他们真的需要好好消毒，窗户上也得装窗帘，阳光直射根本睡不着。这里简直就是个垃圾场，就算全世界只剩下这一个地方，我也不会推荐！
床单被套没有换，只是折了一下，上一个房客的垃圾没有清理，价格便宜，但真心不推荐
好的，就这样
无烟房里却有烟味，好像有人在里面抽过烟。被子和毛巾上有很多明显的污渍和脏东西。房间气味很难闻，让人很不舒服。
卫生干净，设备齐全
酒店价格很棒，但设施陈旧，而且有很多**和被***控制的女性。
这绝对是我住过最糟糕的酒店体验。“禁烟”简直就是个笑话。整栋楼都散发着狗屎味，床单上还有“香烟”烫过的痕迹。所有电灯开关上都沾满了橙色……东西。折叠床……我都不想提了。那东西上还有污渍，我肯定我不想去辨认。大堂里的那个服务员简直冷漠无情。马桶根本冲不出来（那些东西又回来找我们了……）。这家酒店唯一的优点就是交通便利，而且离州际公路很近，但这还不足以弥补它那一大堆缺点……
My room was great! I called a few nights before i checked in and had the pleasure to talk to Mohamed. He was so polite and made me feel comfortable checking in. I will definitely be back because the room was perfect.
There was trash left on the dresser in the first room. The second room heater doesn't work.