Who are surprised we had rented over I’m sorryP put it back in the guy standing, but we were using Room tonight so now we’re like stuck in limbo with no place to stay. We know the bank said to call you guys back because a verification or a verification hold is just a why he didn’t tell us that because we asked him specifically and he said no it’s not it’s not it’s just gonna hold it until you until you check out sohold and they didn’t hold it. They just withdrew it from my wow that’s we did and then Well we asked him and he told us that it wasn’t going to take it out because of this reason and then this morning, he said no I put it back. It’s in your account so I called the bank bank said that they only have it. It got withdrawn today and it they don’t see anything even coming in
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your stay at HomeTown Inn East Syracuse. We are very sorry to hear about your experience with your room reservation. This is not the standard of service we aim to provide, and we understand your frustration. Rest assured that I have notified the property of your comments to ensure that your concerns are addressed.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. I hope that you will give us the opportunity to provide you with a better experience in the future.Sincerely,YnnaRed Roof ManagementRediResponse Specialist
5.0分
其他
Did not have kitchen but did have refrigerator and microwave
不错的连锁酒店
这简直是人间地狱，太糟糕了！房间又脏又落灰，一点都不干净。什么设施都没有，又旧又过时。床单又脏又烧焦，简直没法看。他们真的需要好好消毒，窗户上也得装窗帘，阳光直射根本睡不着。这里简直就是个垃圾场，就算全世界只剩下这一个地方，我也不会推荐！
床单被套没有换，只是折了一下，上一个房客的垃圾没有清理，价格便宜，但真心不推荐
好的，就这样
无烟房里却有烟味，好像有人在里面抽过烟。被子和毛巾上有很多明显的污渍和脏东西。房间气味很难闻，让人很不舒服。
卫生干净，设备齐全
酒店价格很棒，但设施陈旧，而且有很多**和被***控制的女性。
这绝对是我住过最糟糕的酒店体验。“禁烟”简直就是个笑话。整栋楼都散发着狗屎味，床单上还有“香烟”烫过的痕迹。所有电灯开关上都沾满了橙色……东西。折叠床……我都不想提了。那东西上还有污渍，我肯定我不想去辨认。大堂里的那个服务员简直冷漠无情。马桶根本冲不出来（那些东西又回来找我们了……）。这家酒店唯一的优点就是交通便利，而且离州际公路很近，但这还不足以弥补它那一大堆缺点……
Who are surprised we had rented over I’m sorryP put it back in the guy standing, but we were using Room tonight so now we’re like stuck in limbo with no place to stay. We know the bank said to call you guys back because a verification or a verification hold is just a why he didn’t tell us that because we asked him specifically and he said no it’s not it’s not it’s just gonna hold it until you until you check out sohold and they didn’t hold it. They just withdrew it from my wow that’s we did and then Well we asked him and he told us that it wasn’t going to take it out because of this reason and then this morning, he said no I put it back. It’s in your account so I called the bank bank said that they only have it. It got withdrawn today and it they don’t see anything even coming in
Did not have kitchen but did have refrigerator and microwave