Very long corridor with elevator and stairs at one end. Bath had one hook above the toilet. No other hooks. One short towel rack, enough for 2 washcloths. Worst of all, shower stall had no grab bars or anything else to latch on to. Neighboring room noise easily heard, as was incessant grinding noise of an electric motor with bad bearings. Out the window could see trash
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酒店回复: Thank you for sharing your detailed feedback. Your comments have been shared with our team as we continually work to improve guest comfort, safety, and the overall experience. We hope you might consider giving us another opportunity in the future to provide a more enjoyable stay.
5.0分
商务出差
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I love this place. Old-school motor inn next to the Rock River. Peaceful, quiet, no frills, nice staff, affordable. Ditch the bland side-of-the-interstate hotels and go back to your roots. This is the travel America I remember, and it soothed my soul.
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酒店回复: Thank you for such a heartfelt review! We’re thrilled to hear you enjoyed our peaceful, old-school charm and that it brought back fond travel memories. Your kind words about our staff and atmosphere mean a lot to us. We look forward to welcoming you back for another relaxing stay by the Rock River!
3.0分
情侣出游
Not a bad place to stay, walls are thin and there was party balloons from in our room. Besides that a unique little hotel.
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酒店回复: Thank you for sharing your feedback. We're glad you generally found us to be a unique hotel for your travels!We sincerely apologize for the issue you encountered. We are immediately addressing the presence of party balloons in your room to ensure our cleaning standards are strictly followed.We hope the distinct charm of our hotel ensures you choose to stay with us again!
3.0分
其他
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This property needs an update badly. Especially the carpets. My room carpet was so dingy & stained I wouldn’t even walk barefoot. There was no hot water in the shower or sink just barely lukewarm. The elevator needs an upgrade as well & the ice machines were out of order. Some TLC would go a long way here. The staff were very friendly & accommodating & the lobby is nice. They do have a breakfast area that looked nice & food smelled good but I didn’t eat the breakfast. I probably wouldn’t stay here again unless they did some updating/deep cleaning.
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酒店回复: Thank you for your candid feedback regarding your recent stay. We appreciate you taking the time to provide us with this information.We are pleased to hear that you found our staff to be friendly and accommodating and that you liked the lobby area.We sincerely regret that you experienced several issues that detracted from your stay, and we are addressing these concerns immediately.For the hot water issue, we apologize for the lack of consistent temperature. Given the size of our building, it can sometimes take a moment for the hot water to fully circulate and reach your room. We are monitoring this closely. Regarding the ice machines, we confirm the 4th floor machine is out of service for repair, but there are other functioning ice machines available nearby that are still in working order. We are working to get this issue fixed.We have noted your comments regarding the overall need for an update to the property, including the carpets and the elevator. Your feedback on maintenance and facility condition informs our improvement plans and guides our daily deep cleaning protocols.We hope that future property improvements will encourage you to reconsider staying with us.
5.0分
商务出差
I loved this place. Not fancy but so calm. Reminded me of motels I stayed at when I was a kid. No frills, just a nice place to lay your head.
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酒店回复: Thank you for your kind words! We’re delighted you enjoyed the calm, no-frills charm of our property and that it brought back fond memories. We look forward to welcoming you back for another relaxing stay!
4.0分
其他
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Comfortable
The staff was super friendly. The beds and bathroom were clean and comfortable. The carpet was old and needs replaced. The building is pretty old so it needs some updates and deep cleaning throughout.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed our friendly staff and found the beds and bathroom clean and comfortable. We appreciate your comments regarding the carpet and overall updates, and please know our team is continually working to improve and maintain the property. We hope to welcome you back in the future for an even better experience.
5.0分
其他
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Peggy Schultz at front desk is wonderful! Every other staff member has been great. Setting is on the river. Beds are super comfortable & have big thick duvets, a/c unit is new and quiet and efficient.
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酒店回复: Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your stay, especially our front desk team, comfortable beds, and riverside setting. We appreciate your kind words about our staff and hope to welcome you back for another great experience soon!
5.0分
其他
Fine for a night or two
Was unplanned stop, the lobby and wood trim is pretty cool, the place itself is a little dated but fine for a night or two
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed our lobby and unique wood trim, and that your stay met your needs for the night. We hope to welcome you back for a longer stay in the future!
3.0分
家庭亲子
It would have been nice to know a separate key was needed in order to get into the pool. We weren’t aware that our room key would not give us that access.
千万别住这家酒店！
我强烈建议你把这家酒店从你的选择清单里划掉。酒店房间非常脏，床铺根本没铺好，我不得不自己重新铺。淋浴只有冷水。早餐难以下咽。电梯看起来也不安全。我们只住了一晚，但他们允许携带宠物。我几乎可以肯定，我们从那里带回了跳蚤，然后又传染给了我们的猫。这家酒店应该被拆除。如果可以，我真想取消这次入住，因为我后悔得无法用语言来形容。唯一值得称赞的是，酒店员工非常友善，我为他们感到难过。他们真的尽力帮助我们。
Very long corridor with elevator and stairs at one end. Bath had one hook above the toilet. No other hooks. One short towel rack, enough for 2 washcloths. Worst of all, shower stall had no grab bars or anything else to latch on to. Neighboring room noise easily heard, as was incessant grinding noise of an electric motor with bad bearings. Out the window could see trash
I love this place. Old-school motor inn next to the Rock River. Peaceful, quiet, no frills, nice staff, affordable. Ditch the bland side-of-the-interstate hotels and go back to your roots. This is the travel America I remember, and it soothed my soul.
Not a bad place to stay, walls are thin and there was party balloons from in our room. Besides that a unique little hotel.
This property needs an update badly. Especially the carpets. My room carpet was so dingy & stained I wouldn’t even walk barefoot. There was no hot water in the shower or sink just barely lukewarm. The elevator needs an upgrade as well & the ice machines were out of order. Some TLC would go a long way here. The staff were very friendly & accommodating & the lobby is nice. They do have a breakfast area that looked nice & food smelled good but I didn’t eat the breakfast. I probably wouldn’t stay here again unless they did some updating/deep cleaning.
I loved this place. Not fancy but so calm. Reminded me of motels I stayed at when I was a kid. No frills, just a nice place to lay your head.
Comfortable
The staff was super friendly. The beds and bathroom were clean and comfortable. The carpet was old and needs replaced. The building is pretty old so it needs some updates and deep cleaning throughout.
Peggy Schultz at front desk is wonderful! Every other staff member has been great. Setting is on the river. Beds are super comfortable & have big thick duvets, a/c unit is new and quiet and efficient.
Fine for a night or two
Was unplanned stop, the lobby and wood trim is pretty cool, the place itself is a little dated but fine for a night or two
It would have been nice to know a separate key was needed in order to get into the pool. We weren’t aware that our room key would not give us that access.