酒店回复: Thank you for taking the time to share your feedback regarding your experience and I am sorry that we did not meet your expectations regarding your recent stay with us. We will be sharing your feedback with staff in order to improve our services and hope that the next time you are in Malvern, you will give us another opportunity to serve you. Thanks again!
5.0分
其他
原文
翻译提供方：Google
我和我的家人在这里度过了一段美好的时光，我们非常喜欢。
非常安静、干净。
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酒店回复: Thank you for the outstanding review and we are so happy to hear you had a great stay with us… Looking forward to hopefully seeing you again soon! 😃😃
5.0分
家庭亲子
I love the place. It’s convenient, safe, clean and the staff are friendly. I stay there a lot, when I come into town to see family.
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酒店回复: Thank you for the outstanding review and we are so happy to hear you had a great stay with us… Looking forward to hopefully seeing you again soon! 😃😃
5.0分
其他
Room was clean. The only problem was the shampoo and conditioner holders in bathroom were empty
酒店回复: Thanks for the perfect score! Hope to see you again soon 😀
3.0分
其他
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Great location and price but they are in the middle of changing from a residence to a hotel style business and the the place is below most expectations. Size of the rooms with small kitchen for the price was too hard to pass up. Give it a year.
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酒店回复: Thank you for taking the time to share your feedback regarding your experience with AVIA Residences on Lincoln. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with us. We appreciate you sharing your concerns, and we look forward to hopefully exceeding your expectations in the future.
4.0分
其他
Place was dated but worked out great with 2 bedrooms and 2 baths and kitchen. Price was affordable!
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酒店回复: Thank you for the good review! Our renovations have been on hold but should be starting back up very soon. We hope to see you again!
3.0分
家庭亲子
Clean the pull out sofa for the next guest. Used bath towel left hanging in behind shower door
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酒店回复: I am sorry that we did not meet your expectations regarding your recent stay with us. We will be sharing your feedback with staff in order to improve our services and hope that the next time you are in Malvern, you will give us another opportunity to serve you. Thanks again!
4.0分
其他
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The staff was very friendly and addressed our needs right away.
The room was great. However the carpet needed cleaned and was shredded in one spot.
The facilities were welcoming, safe and quiet.
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酒店回复: Thank you for taking the time to share your feedback regarding your experience and I am sorry that we did not meet your expectations regarding your recent stay with us. We will be sharing your feedback with staff in order to improve our services and hope that the next time you are in Malvern, you will give us another opportunity to serve you.
别住，没有服务，没有早饭，房间久且缺少维护
我知道他们正在转型为公寓，你看得出来他们已经完全放弃了对酒店房间的维护。通风口脏兮兮的，沙发上满是污渍，地毯破了，抽屉也需要清洗。之前肯定有烟瘾很大的人住过这个房间，你看得出来他们试过用臭氧清洁剂去除异味，但没用。另外，顺便说一下，你必须带着自己的毛巾到前台换新的。如果我当时退房时能立即获得全额退款，我就会去另一家酒店，多花点钱换一家更干净的酒店。
我主要抱怨的是公寓清洁不彻底。浴室水槽里、淋浴间/浴缸里以及浴室地板上都有头发。头发不只是一点点，而是太多了。墙壁也很脏，瓷砖踢脚线用胶带粘在一起。前门外也很脏，看起来好像最近才用胶带粘起来的。两台电视都没有遥控器，整个公寓只有一个小垃圾桶。优点：位置好，靠近高速公路，吃饭方便。床很舒服，枕头也很好，感觉很安全。
我和我的家人在这里度过了一段美好的时光，我们非常喜欢。
非常安静、干净。
I love the place. It’s convenient, safe, clean and the staff are friendly. I stay there a lot, when I come into town to see family.
Room was clean. The only problem was the shampoo and conditioner holders in bathroom were empty
Great location and price but they are in the middle of changing from a residence to a hotel style business and the the place is below most expectations. Size of the rooms with small kitchen for the price was too hard to pass up. Give it a year.
Place was dated but worked out great with 2 bedrooms and 2 baths and kitchen. Price was affordable!
Clean the pull out sofa for the next guest. Used bath towel left hanging in behind shower door
The staff was very friendly and addressed our needs right away.
The room was great. However the carpet needed cleaned and was shredded in one spot.
The facilities were welcoming, safe and quiet.