酒店回复: Thank you for doing the survey about your stay at our property. I apologize for the inconvenience that this has caused during the stay. On making reservations were you notified by the third party that we are under renovations and that breakfast was limited to to-go bags? Being I ask that question is because all online hotel agents partnering with us have been notified that we are undergoing renovations.
1.0分
其他
原文
翻译提供方:Google
我住在这条路 2 英里外。我来这里是因为停电了。
现在,这里停电了,我家又恢复了供电。
我不会回家。
我不相信大自然,而这正是我去年遇到的那种好运。
生活糟透了。
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酒店回复: I am sorry that we all had to go through this and don't be down and out, that is how we survive as we live and learn. Hope everything goes well.
5.0分
情侣出游
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The bed was comfortable including the pillows. So comfy i wanted to take one home. 😁 But i didn't. Easy to get to. Right of the expressway. Really nice cause it was right across from m119 to the tunnel of Trees. Will definitely stay again.
5.0分
家庭亲子
Staff -particularly housekeeping - went above and beyond to help with a problem I had. My only criticism is that the parking lot REALLY needs better lighting.
2.0分
其他
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Unfortunate Experience
This hotel was under renovation but it wasn't listed as such on the website. We noticed the lobbly was disrupted but it didn't prepare us for the rest. The external security door near our room was broken, key didn't work but door could be pulled open without it; there was no carpet, only raw concrete in the hallway; the window in the room (first floor) was open and lock was defective; the trim around room door leaked light on all sides; bathroom had mold around faucet and door wouldn't close all the way. Unfortunately, room was paid in advance and we arrived after the 4 pm no charge cancellation time. At check out, staff was aware the security door was broken "earlier that week" and said renovation was now posted on website. No discount was offered for condition of room/hotel, definitely not worth $275 per night (with tax, over $300). Would not recommend or stay there again.
3.0分
情侣出游
Quick stay. Overall nice place. A bit pricey for mid week later evening arrival. Front desk associate was very patient and courteous.
5.0分
情侣出游
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We loved the new bathroom and newly decorated room. We were surprised there wasn't a closet or rod to hang up clothes, but it looked like they may have not been finished with the remodel.
4.0分
其他
Clean and Comfortable
The room was clean and comfortable. The staff was friendly. Parking was very convenient.
2.0分
情侣出游
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The location was very good. The property itself is in poor condition, dilapidated furniture, dirty carpets, needs an urgent remodel. Expensive for what it is. No real breakfast, muffins and bagels, coffee.
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酒店回复: Thank you for doing the survey online on your stay at our property. We are in the process of renovations, and yes we do know that this hotel needs a facelift. And that is why in a few months we will start full. The breakfast bar is limited to what Choice wants us to serve to our guests, sorry we do not a full service breakfast bar.
2.0分
家庭亲子
Property is dingy and in need of upgrade. Also they could not find my reservation when I arrived. Older property with cobwebs and dripping faucets in my room
截至 2025 年 2 月 21 日,这家酒店正在施工。我们到达之前才知道这一点。大堂正在积极整修,灰尘很大,包括座位区、放早餐的桌子和行李车。我们的房间位于正在施工的走廊,所以我们一家人走在施工工人中间,旁边还有走廊里的设备,地毯也被撕破了。晚上 8:30,电锯就在我们房间旁边。我们的房间很好,但总的来说,在施工完成之前不推荐入住。
我住在这条路 2 英里外。我来这里是因为停电了。
现在,这里停电了,我家又恢复了供电。
我不会回家。
我不相信大自然,而这正是我去年遇到的那种好运。
生活糟透了。
The bed was comfortable including the pillows. So comfy i wanted to take one home. 😁 But i didn't. Easy to get to. Right of the expressway. Really nice cause it was right across from m119 to the tunnel of Trees. Will definitely stay again.
Staff -particularly housekeeping - went above and beyond to help with a problem I had. My only criticism is that the parking lot REALLY needs better lighting.
Unfortunate Experience
This hotel was under renovation but it wasn't listed as such on the website. We noticed the lobbly was disrupted but it didn't prepare us for the rest. The external security door near our room was broken, key didn't work but door could be pulled open without it; there was no carpet, only raw concrete in the hallway; the window in the room (first floor) was open and lock was defective; the trim around room door leaked light on all sides; bathroom had mold around faucet and door wouldn't close all the way. Unfortunately, room was paid in advance and we arrived after the 4 pm no charge cancellation time. At check out, staff was aware the security door was broken "earlier that week" and said renovation was now posted on website. No discount was offered for condition of room/hotel, definitely not worth $275 per night (with tax, over $300). Would not recommend or stay there again.
Quick stay. Overall nice place. A bit pricey for mid week later evening arrival. Front desk associate was very patient and courteous.
We loved the new bathroom and newly decorated room. We were surprised there wasn't a closet or rod to hang up clothes, but it looked like they may have not been finished with the remodel.
Clean and Comfortable
The room was clean and comfortable. The staff was friendly. Parking was very convenient.
The location was very good. The property itself is in poor condition, dilapidated furniture, dirty carpets, needs an urgent remodel. Expensive for what it is. No real breakfast, muffins and bagels, coffee.
Property is dingy and in need of upgrade. Also they could not find my reservation when I arrived. Older property with cobwebs and dripping faucets in my room