酒店回复: Hello Josee,Merci d'avoir pris le temps de partager votre retour d'expérience. Nous sommes heureux d'apprendre que vous avez apprécié l'emplacement de l'hôtel et la propreté. Nous comprenons que le bruit puisse parfois être un inconvénient, et nous apprécions votre compréhension vis-à-vis des caractéristiques des établissements plus anciens. Votre avis est précieux et sera pris en compte pour aider à améliorer les expériences futures de nos clients.
4.0分
其他
原文
翻译提供方:Google
非常好
这家汽车旅馆性价比很高。干净、简洁、舒适。停车方便。员工非常友好。无线网络很好。前台提供咖啡和茶。
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酒店回复: Hello Valérie,Nous vous remercions d'avoir partagé votre expérience positive. Nous sommes ravis que vous ayez apprécié la propreté, le confort et l'accueil chaleureux de notre équipe. Votre retour sur le rapport qualité-prix ainsi que les commodités telles que le parking et le café à disposition nous fait plaisir. Nous espérons vous accueillir de nouveau pour un autre séjour agréable.
1.0分
家庭亲子
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This room is way over priced. Night clerk was rude. The morning clerk was nice.The room was very basic, no frills. No coffee maker in the room. Small room but clean. Their breakfast is horrible (a granola bar). For $90.00 plus dollars a night we thought there should be more of a selection.
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酒店回复: Hello Thomas, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the cleanliness of the room and the positive interaction with our morning clerk. We strive to provide value and comfort, and your insights regarding the room amenities and breakfast selection are noted. Guest experiences are important to us, and we will continue to review our offerings for future improvements. Your perspective is valuable as we aim to enhance our services.
5.0分
家庭亲子
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Great place to stay, very close to waterfront and shops/dining. Very friendly front desk staff! Comfortable beds, clean rooms. Would definitely stay here if I come back to Lake George!
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酒店回复: Hello Katherine,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our location, comfortable accommodations, and the friendliness of our front desk staff. It's wonderful to know that you would choose to stay with us again during your next visit to Lake George. We look forward to welcoming you back in the future!
3.0分
家庭亲子
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The rooms were simple, clean, and in a convenient location. It's not for a great night's sleep. There's a lot of light shining through the windows and the walls are extremely thin between conjoining rooms.
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酒店回复: Hello Amber, Thank you for sharing your feedback. We're glad to hear you found the rooms clean and the location convenient. We understand that a restful night is essential for our guests and appreciate your comments about the light and noise levels. Your insights are invaluable, and we will certainly take them into consideration as we continue to enhance our guest experience. We hope to have the opportunity to welcome you back in the future.
3.0分
情侣出游
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Some of the room was clean very clean.
It was weird since on the bed it was only a sheet that covered the mattress not even a fitted one. There was electrical tape holding a peeling shelf together.
There was no power from the outlet on the side of the bed closest to the window, so there was no light and I couldn’t charge my phone on my side of the bed.
Water pressure in shower was extremely low and we could barely rinse off but it did keep temperature.
Staff was decent though and apparently this was recently renovated but it definitely cut many corners.
We only stayed here because it was an emergency situation. This place isn’t the worse in town, and is okay for a one night stay. Maybe we just got a crappy room in this case.
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酒店回复: Hello Evan,Thank you for taking the time to share your experience. We appreciate your feedback about the cleanliness and staff service, but we apologize for the inconveniences you encountered regarding the room amenities and water pressure. Your insights are valuable, and we will take them into consideration as we continue to improve our guest experience. We hope your next stay is more in line with your expectations.
5.0分
情侣出游
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ITS A LOVELY HOTEL JUST A SHORT WALK FROM THE LAKE FRONT SHOPS AND RESTAURANTS CHECK IN WAS QUICK AND EASY AND STAFF WERE HELPFULL AND FRIENDLY. THE ROOM WAS VERY CLEAN AND LOOKED TO BE NEWLY RENOVATED WE ONLY STAYED ONE NIGHT BUT CAN HIGHLY RECOMEND THIS HOTEL FOR ANYONE STAYING IN LAKE GEORGE
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酒店回复: Hello Michael,Thank you for sharing your wonderful experience with us! We're thrilled to hear you enjoyed our convenient location, clean accommodations, and friendly staff. It's great that your check-in was smooth and that you found our hotel to your liking. We appreciate your recommendation and hope to welcome you back for another stay in Lake George in the future!
3.0分
情侣出游
Room was dirty, had to change rooms when we first got there. Second room was better but not by much.
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酒店回复: Hello Michaela,Thank you for taking the time to share your feedback. We appreciate your comments regarding the room cleanliness and understand how important this is for a comfortable stay. Your insights will be shared with the relevant team to help enhance our guest experience. We hope you’ll consider staying with us again in the future as we strive to continually improve.
3.0分
家庭亲子
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Room A/C timer is off, even when you choose continuous cooling it will stop. Bathroom vent wasn’t working either. Now the door would lock but the extra safety lock is missing. Lady walked on us we responded that we didn’t needed housekeeping service but she opened the door. It’s our second stay here, but this time was something off with the specific room we had. Bed and room were clean.
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酒店回复: Hello Javier, Thank you for your feedback regarding your recent stay. We appreciate you bringing these maintenance issues to our attention, as well as your commendation about the cleanliness of your room. Your experience helps us understand areas where we can improve for future guests. Please rest assured that your comments have been noted, and we will share them with our management team for review. We hope to welcome you back on your next visit to ensure a seamless experience.
两天了,Wi-Fi一直都不能用。
位置非常好。
清洁度还行。
幸运的是,空调的噪音盖过了楼上房间(我们住在后面,最底层)的噪音,楼上的房间隔音很差,但那段时间的汽车旅馆里,这很正常!
非常好
这家汽车旅馆性价比很高。干净、简洁、舒适。停车方便。员工非常友好。无线网络很好。前台提供咖啡和茶。
This room is way over priced. Night clerk was rude. The morning clerk was nice.The room was very basic, no frills. No coffee maker in the room. Small room but clean. Their breakfast is horrible (a granola bar). For $90.00 plus dollars a night we thought there should be more of a selection.
Great place to stay, very close to waterfront and shops/dining. Very friendly front desk staff! Comfortable beds, clean rooms. Would definitely stay here if I come back to Lake George!
The rooms were simple, clean, and in a convenient location. It's not for a great night's sleep. There's a lot of light shining through the windows and the walls are extremely thin between conjoining rooms.
Some of the room was clean very clean.
It was weird since on the bed it was only a sheet that covered the mattress not even a fitted one. There was electrical tape holding a peeling shelf together.
There was no power from the outlet on the side of the bed closest to the window, so there was no light and I couldn’t charge my phone on my side of the bed.
Water pressure in shower was extremely low and we could barely rinse off but it did keep temperature.
Staff was decent though and apparently this was recently renovated but it definitely cut many corners.
We only stayed here because it was an emergency situation. This place isn’t the worse in town, and is okay for a one night stay. Maybe we just got a crappy room in this case.
ITS A LOVELY HOTEL JUST A SHORT WALK FROM THE LAKE FRONT SHOPS AND RESTAURANTS CHECK IN WAS QUICK AND EASY AND STAFF WERE HELPFULL AND FRIENDLY. THE ROOM WAS VERY CLEAN AND LOOKED TO BE NEWLY RENOVATED WE ONLY STAYED ONE NIGHT BUT CAN HIGHLY RECOMEND THIS HOTEL FOR ANYONE STAYING IN LAKE GEORGE
Room was dirty, had to change rooms when we first got there. Second room was better but not by much.
Room A/C timer is off, even when you choose continuous cooling it will stop. Bathroom vent wasn’t working either. Now the door would lock but the extra safety lock is missing. Lady walked on us we responded that we didn’t needed housekeeping service but she opened the door. It’s our second stay here, but this time was something off with the specific room we had. Bed and room were clean.