I left out early so I did not eat breakfast. The room was good and clean with the lights on when I entered the room. The man who checked me in was a very nice and friendly man. I think his name was Tade?
3.0分
情侣出游
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I was disappointed with this hotel because I was expecting a really nice room. I don’t understand the high ratings. This.hotel is OK but needs to be refreshed and updated. Our room was comfortable but a bit tattered. The breakfast was what most hotels offer in a buffet breakfast with warming trays. The staff, however, was very nice and helpful. In short, everything was OK. If I return to Bentonville I will stay elsewhere, even if it cost a little more.
4.0分
其他
Clean, good size room, bed was comfortable. Breakfast was just ok. I would stay here again.
4.0分
商务出差
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They have quite obviously put a lot of effort into renovating what is an older hotel. This place checked a lot of my boxes; the room has a nicely tiled walk-in shower with great water pressure, the bed is on the firmer side but still quite comfortable and has may pillows of differing firmness, and the AC offers an always-on option for the fan for white noise. The room was very clean and the facilities are well kept, which is becoming rare for any property. The staff was welcoming and polite, even the cleaners. Only downsides are the area has only gas stations and a small bar in the hotel for food, so you need to go down the highway for better fare, and the common area are a bit claustrophobic.
3.0分
家庭亲子
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Our toilet didn’t work properly. Had to have someone fix tv. Had to be moved because a group of young kids were given rooms next to us . Key cards only last less than 24 hours and and to be fixed. Staff was very prompt and helpful with issues
5.0分
其他
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The hotel deserves a high rating because the staff is very responsive to any needs that you have. The housekeeping staff are very friendly and they keep that place in tiptop condition. Really enjoyed my stay. Will come back again when I’m in the area.
4.0分
其他
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The staff was fantastic here, and the property was completely serviceable so I would most likely stay here again if coming back. It was quite convenient to get to Crystal Bridges and to the center of town. It’s nice because it was far enough away from the craziness of the center but very easy to get there for dinner and what not.
3.0分
朋友出游
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We did not use the kitchen or the gym. The room appeared not to have been mopped, the tile floor seem dirty. The bed was okay but overall it just seemed kind of rundown.
1.0分
其他
The beds were super hard. We stayed so the kids could swim and the pool was nasty and the hot tub hasn’t worked in years.
3.0分
家庭亲子
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Swimming pool didn’t look clean. The water looked cloudy. Hot tub out of order. There was some mold/mildew on the sheer drapes. The breakfast was pretty good.
I left out early so I did not eat breakfast. The room was good and clean with the lights on when I entered the room. The man who checked me in was a very nice and friendly man. I think his name was Tade?
I was disappointed with this hotel because I was expecting a really nice room. I don’t understand the high ratings. This.hotel is OK but needs to be refreshed and updated. Our room was comfortable but a bit tattered. The breakfast was what most hotels offer in a buffet breakfast with warming trays. The staff, however, was very nice and helpful. In short, everything was OK. If I return to Bentonville I will stay elsewhere, even if it cost a little more.
Clean, good size room, bed was comfortable. Breakfast was just ok. I would stay here again.
They have quite obviously put a lot of effort into renovating what is an older hotel. This place checked a lot of my boxes; the room has a nicely tiled walk-in shower with great water pressure, the bed is on the firmer side but still quite comfortable and has may pillows of differing firmness, and the AC offers an always-on option for the fan for white noise. The room was very clean and the facilities are well kept, which is becoming rare for any property. The staff was welcoming and polite, even the cleaners. Only downsides are the area has only gas stations and a small bar in the hotel for food, so you need to go down the highway for better fare, and the common area are a bit claustrophobic.
Our toilet didn’t work properly. Had to have someone fix tv. Had to be moved because a group of young kids were given rooms next to us . Key cards only last less than 24 hours and and to be fixed. Staff was very prompt and helpful with issues
The hotel deserves a high rating because the staff is very responsive to any needs that you have. The housekeeping staff are very friendly and they keep that place in tiptop condition. Really enjoyed my stay. Will come back again when I’m in the area.
The staff was fantastic here, and the property was completely serviceable so I would most likely stay here again if coming back. It was quite convenient to get to Crystal Bridges and to the center of town. It’s nice because it was far enough away from the craziness of the center but very easy to get there for dinner and what not.
We did not use the kitchen or the gym. The room appeared not to have been mopped, the tile floor seem dirty. The bed was okay but overall it just seemed kind of rundown.
The beds were super hard. We stayed so the kids could swim and the pool was nasty and the hot tub hasn’t worked in years.
Swimming pool didn’t look clean. The water looked cloudy. Hot tub out of order. There was some mold/mildew on the sheer drapes. The breakfast was pretty good.