酒店回复: Estimado huésped:Gracias por tomarse el tiempo para compartir sus comentarios tras su estancia en el Red Roof Inn Fairfield. Nos alegra saber que tuvo una buena experiencia. Nos esforzamos por garantizar que nuestros huéspedes disfruten de su estancia y nos complace haber cumplido con sus expectativas.Nuestro objetivo en Red Roof es brindarle una experiencia excepcional. ¡Nos complace tenerlo de regreso pronto!Atentamente,HannahGerencia de Red RoofEspecialista en RediResponse
1.0分
其他
原文
翻译提供方：Google
没有热水
4.0分
其他
原文
翻译提供方：Google
很不错的
4.0分
商务出差
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the room was great. The housekeeping however had issues. the sheet you cover yourself with is not tucked in at the end of the bed. Instead it starts about 3' up so that it can be turned back over the comforter for a nice look to the bed. That results in us sleeping with our legs against the comforter. The comforters are not cleaned everytime, only the sheets, so it is a hleath concern for me. Our last night there the sheet ended up in a ball between the 2 of us so we had only the comforter covering us. Why would they do this? Tuck the sheet in at the bottom of the bed and try out a new look for your bedroom picutres. We are now concerned about how many people slept with their feet against our comforter and what hygiene they had.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn Fairfield. I am glad you enjoyed the room itself. I understand your concerns regarding the housekeeping and the bedding arrangement. Your feedback is valuable in helping us maintain a high standard of cleanliness and comfort.We are reviewing these aspects to ensure a better guest experience. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof Management RediResponse Specialist
2.0分
情侣出游
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Elevator didn't even work to go down. If we wanted to go down to the front desk we had to go down the fire escape stairs. No breakfast for the price we paid is ridiculous and blinds in our room didn't even close properly to give us complete privacy. Surrounding area was trashy with an adult store and a Dunkin Donuts that falsely claimed to be open 24/7. Only thing I can give them is the actual cleanliness of the rooms. Other than that, would not recommend to anyone
4.0分
其他
Clean room, no entrance from back parking lot. We had to walk around the building late at night.
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酒店回复: Dear Appreciated Guest,We appreciate you taking the time to share your experience with Red Roof Inn Fairfield. We're glad you found the room clean. We are sorry to hear about the inconvenience caused by the lack of a direct entrance from the back parking lot you mentioned. We understand your frustration and we regret that this was the takeaway from your stay.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience in the future.Sincerely,YnnaRed Roof ManagementRediResponse Specialist
酒店非常干净安静，虽然没有游泳池，但友善的员工弥补了一切不足。
价格贵，很旧。
正确的
睡得很不好。凌晨 2 点到 5 点，走廊里充满噪音、说话声和关门声。
这位年轻女孩非常热情地欢迎了我们。微笑而热情。该机构免费接受动物，这非常罕见。这是一个优点。不过房间的清洁度还有待提高。床很舒服。没有早餐！
当我们到达时，接待处的艾玛非常热情地欢迎我们。非常友好和微笑。
一切都很干净而且闻起来很香。
几周后我会毫不犹豫地回去。
出色地
没有热水
很不错的
the room was great. The housekeeping however had issues. the sheet you cover yourself with is not tucked in at the end of the bed. Instead it starts about 3' up so that it can be turned back over the comforter for a nice look to the bed. That results in us sleeping with our legs against the comforter. The comforters are not cleaned everytime, only the sheets, so it is a hleath concern for me. Our last night there the sheet ended up in a ball between the 2 of us so we had only the comforter covering us. Why would they do this? Tuck the sheet in at the bottom of the bed and try out a new look for your bedroom picutres. We are now concerned about how many people slept with their feet against our comforter and what hygiene they had.
Elevator didn't even work to go down. If we wanted to go down to the front desk we had to go down the fire escape stairs. No breakfast for the price we paid is ridiculous and blinds in our room didn't even close properly to give us complete privacy. Surrounding area was trashy with an adult store and a Dunkin Donuts that falsely claimed to be open 24/7. Only thing I can give them is the actual cleanliness of the rooms. Other than that, would not recommend to anyone
Clean room, no entrance from back parking lot. We had to walk around the building late at night.