What a dump! Does not deserve any stars. 827978944 The first room had a 3/4" gap around the A/C unit that let light, bugs and wind. 2nd room ....No towels, dirty refrigerator, smeared mirrors, used soap in bathroom, dirt in corners of bathroom and hair on the pillows on the bed. We asked for our money back for 4 nights and were told no refunds. The desk clerk was part zombie and no manager on duty. He could not give out the manager's name or contact info. We called our CC company and left. We called Motel 6 corporate line and left a scathing review of the place. If we do not get our money refunded. Next complaint is to BBB. DO NOT STAY IN THIS DUMP. This is a franchise motel and needs to have the franchise pulled. Go on down the road and stay at a much nicer place. I filed a complaint with the Health Department. After 2 or 3 weeks, the manager finally called me and refunded my money. We never occupied this filthy room
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酒店回复: Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith #Team6
1.0分
情侣出游
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The room smelled. I developed a rash on my leg and had itching. Food on outdoor window. Nothing like the pictures on trip advisor. Assuming those are stock photos. I would not recommend this place. Had reservation but the room was not ready at 5pm. Found out several rooms not ready and housekeeping went home.
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酒店回复: Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y. #Team6
1.0分
朋友出游
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I booked two rooms through Priceline. It happened to be the weekend the PGA tour was in Tulsa and every hotel was full. I arrived at 3:00 only to be told they only had one room available instead of two even though I had a confirmation number showing two rooms that I provided her. She said she didn’t have rooms to accommodate me and I needed both rooms. She was rude and very unhelpful. I cancelled the reservation and had to book for where else at a much higher rate. My $270 weekend turned into $740 for two rooms at the local La Quinta. No apologies from anyone and no offers to assist. I immediately called corporate when I got home It took almost an hour in home to get through to someone at customer service. I was then transferred a dozen times. A case was opened and they told me I would hear something soon. Never did. Called back to be told I would hear an answer in five days. Never did. Finally called back in July and was told they asked the hotel manager who said they had rooms and didn’t know why I said they refused to rent me two rooms. So of course the customer service corporate office believed the hotel manager and refused to compensate me the added cost of the last minute booking at Laquita as I had been told they would do. Again no apologies and no offers to help. I don’t need to stay at a motel 6 any time again. I will find a better cleaner friendlier more helpful place where I don’t get robbed by their incompetence.
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酒店回复: Hi Angela, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith #Team6
1.0分
其他
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The lobby when going in did not look too bad. But in the room the microwave did not get hot or even warm. The fridge did not work. There were stains on the blankets and my husband killed a couple of roaches in the bathroom. The shower was dirty, so we did not use it. We were traveling and were tired and the Hampton next door was full so was slept there to rest and left early. I told the on-duty manager about the roaches, and he stated they had just had the building sprayed. Told him about the appliances not working he stated no one ever told him they were not working. I hope I never have to stay there again. Go at your own risk. Stay there only in an emergency.
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酒店回复: Hi Anita, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6
1.0分
其他
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The first room had a 3/4" gap around the A/C unit that let light, bugs and wind. 2nd room ....No towels, dirty refrigerator, smeared mirrors, used soap in bathroom, dirt in corners of bathroom and hair on the pillows on the bed. We asked for our money back for 4 nights and were told no refunds. The desk clerk was part zombie and no manager on duty. He could not give out the manager's name or contact info. We called our CC company and left. We called Motel 6 corporate line and left a scathing review of the place. If we do not get our money refunded. Next complaint is to BBB. DO NOT STAY IN THIS DUMP. This is a franchise motel and needs to have the franchise pulled. I think it is run as a "Hot Sheet" joint. Go on down the road and stay at a much nicer place. We found a really nice Super 8 by Wyndam
服务很棒。
太糟糕了，员工几乎不会说英语，而且前台那位男士根本没有帮助我们。我们想取消预订，但他们还是收了我们的钱。我再也不会去那里了，也不推荐任何人去住。
What a dump! Does not deserve any stars. 827978944 The first room had a 3/4" gap around the A/C unit that let light, bugs and wind. 2nd room ....No towels, dirty refrigerator, smeared mirrors, used soap in bathroom, dirt in corners of bathroom and hair on the pillows on the bed. We asked for our money back for 4 nights and were told no refunds. The desk clerk was part zombie and no manager on duty. He could not give out the manager's name or contact info. We called our CC company and left. We called Motel 6 corporate line and left a scathing review of the place. If we do not get our money refunded. Next complaint is to BBB. DO NOT STAY IN THIS DUMP. This is a franchise motel and needs to have the franchise pulled. Go on down the road and stay at a much nicer place. I filed a complaint with the Health Department. After 2 or 3 weeks, the manager finally called me and refunded my money. We never occupied this filthy room
The room smelled. I developed a rash on my leg and had itching. Food on outdoor window. Nothing like the pictures on trip advisor. Assuming those are stock photos. I would not recommend this place. Had reservation but the room was not ready at 5pm. Found out several rooms not ready and housekeeping went home.
I booked two rooms through Priceline. It happened to be the weekend the PGA tour was in Tulsa and every hotel was full. I arrived at 3:00 only to be told they only had one room available instead of two even though I had a confirmation number showing two rooms that I provided her. She said she didn’t have rooms to accommodate me and I needed both rooms. She was rude and very unhelpful. I cancelled the reservation and had to book for where else at a much higher rate. My $270 weekend turned into $740 for two rooms at the local La Quinta. No apologies from anyone and no offers to assist. I immediately called corporate when I got home It took almost an hour in home to get through to someone at customer service. I was then transferred a dozen times. A case was opened and they told me I would hear something soon. Never did. Called back to be told I would hear an answer in five days. Never did. Finally called back in July and was told they asked the hotel manager who said they had rooms and didn’t know why I said they refused to rent me two rooms. So of course the customer service corporate office believed the hotel manager and refused to compensate me the added cost of the last minute booking at Laquita as I had been told they would do. Again no apologies and no offers to help. I don’t need to stay at a motel 6 any time again. I will find a better cleaner friendlier more helpful place where I don’t get robbed by their incompetence.
The lobby when going in did not look too bad. But in the room the microwave did not get hot or even warm. The fridge did not work. There were stains on the blankets and my husband killed a couple of roaches in the bathroom. The shower was dirty, so we did not use it. We were traveling and were tired and the Hampton next door was full so was slept there to rest and left early. I told the on-duty manager about the roaches, and he stated they had just had the building sprayed. Told him about the appliances not working he stated no one ever told him they were not working. I hope I never have to stay there again. Go at your own risk. Stay there only in an emergency.
The first room had a 3/4" gap around the A/C unit that let light, bugs and wind. 2nd room ....No towels, dirty refrigerator, smeared mirrors, used soap in bathroom, dirt in corners of bathroom and hair on the pillows on the bed. We asked for our money back for 4 nights and were told no refunds. The desk clerk was part zombie and no manager on duty. He could not give out the manager's name or contact info. We called our CC company and left. We called Motel 6 corporate line and left a scathing review of the place. If we do not get our money refunded. Next complaint is to BBB. DO NOT STAY IN THIS DUMP. This is a franchise motel and needs to have the franchise pulled. I think it is run as a "Hot Sheet" joint. Go on down the road and stay at a much nicer place. We found a really nice Super 8 by Wyndam