酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5.0分
其他
原文
翻译提供方：Google
员工很好
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
3.0分
其他
Older hotel with older carpeted rooms, very gross to walk on. No wood or tile flooring. Staff seamed nice.
3.0分
其他
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Photos over promised vs actual hotel when we arrived. Room door facing outward into parking lot reminded me of a Motel 6. They do the best they can, bed springs probably ended their useful life sometime in the last millennia - sure were sinkers. .
3.0分
家庭亲子
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The room was decent, but definitely not worth what we paid. It's in desperate need of an upgrade. This hotel has high ratings for their breakfast, but unfortunately were not able to enjoy it. We went to breakfast around 9:30 and were told the breakfast area was closed. The lady did offer to let us get a to-go plate, but there didn't seem to be enough for 5 people. We've stayed at plenty of hotels and all see to serve breakfast until 10. The attendant at check-in was not very friendly or welcoming. She wasn't exactly rude, but maybe could use a refresher on hospitality/customer service skills.
1.0分
其他
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If I could rate it lower I would we didn't end up staying after check in because we discovered BED BUGS in our room!! The staff didn't care and told me I had to sleep in the room until the morning when the
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
3.0分
其他
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Room was clean. Breakfast was not explained at ch we ck in. Tried to check out early and was told they couldn't do it. I messaged the property and still have not had any response from them.
5.0分
其他
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Grass around the pool was very high. One pillow had black Ashy looking junk on it, the room wasn't absolutely filthy, but it lacked some cleaning. The sidewalks had litter on them, hmm
5.0分
家庭亲子
Only problem was the toilet hard to plush and almost overflowed at one problem. Notified staff and they acted quickly to assist in resolving issue.
周边餐饮不错
房间气味难闻，地毯也很脏。
员工很好
Older hotel with older carpeted rooms, very gross to walk on. No wood or tile flooring. Staff seamed nice.
Photos over promised vs actual hotel when we arrived. Room door facing outward into parking lot reminded me of a Motel 6. They do the best they can, bed springs probably ended their useful life sometime in the last millennia - sure were sinkers. .
The room was decent, but definitely not worth what we paid. It's in desperate need of an upgrade. This hotel has high ratings for their breakfast, but unfortunately were not able to enjoy it. We went to breakfast around 9:30 and were told the breakfast area was closed. The lady did offer to let us get a to-go plate, but there didn't seem to be enough for 5 people. We've stayed at plenty of hotels and all see to serve breakfast until 10. The attendant at check-in was not very friendly or welcoming. She wasn't exactly rude, but maybe could use a refresher on hospitality/customer service skills.
If I could rate it lower I would we didn't end up staying after check in because we discovered BED BUGS in our room!! The staff didn't care and told me I had to sleep in the room until the morning when the
Room was clean. Breakfast was not explained at ch we ck in. Tried to check out early and was told they couldn't do it. I messaged the property and still have not had any response from them.
Grass around the pool was very high. One pillow had black Ashy looking junk on it, the room wasn't absolutely filthy, but it lacked some cleaning. The sidewalks had litter on them, hmm
Only problem was the toilet hard to plush and almost overflowed at one problem. Notified staff and they acted quickly to assist in resolving issue.