酒店回复: Dear Guest, Thank you for choosing us and posting your thoughtful review. We are pleased that you had such positive interactions with the staff and enjoyed our clean rooms. While some natural wear over time is expected, we appreciate your observations and will take them into account as we plan for future updates. Additionally, we are sorry that the beds and pillows didn’t meet your expectations. We understand how this impacted your stay and will address this with our team to enhance the guest experience moving forward. Your feedback is greatly valued and is crucial in helping us improve. We hope you’ll consider visiting again in the future for a more restful experience.Sincerely,Hotel Management
酒店回复: Dear Cecilia, thank you for sharing your feedback. We’re glad you found the room nice, but we understand the strong cleaning solution scent was a bit overwhelming. We appreciate you bringing this to our attention and will ensure the cleaning products used are adjusted for future guests. We’ll also take note of the breakfast bar and seating arrangements to improve that experience. We hope to welcome you back soon! Sincerely, Hotel Management.
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翻译提供方:Google
绝对需要升级房间里的清洁必需品,使用更干净的毛巾,并对浴室天花板进行更多升级
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酒店回复: Dear Guest, We appreciate you choosing us and sharing your candid review. We regret that the condition of the bathroom and linens did not meet your expectations. Your honest observations help us identify areas that need better attention, as we always want to improve the guest experience. We will ensure your concerns are addressed with our housekeeping and maintenance teams. We hope to welcome you back for a better experience in the future.Sincerely,Hotel Management
整体还不错 挺安静的 服务也可以
施工中。我换了两次房间才最终住进第三间。第一间房洗手池很脏,沙发床没有垫子。第二间房有垫子但没有沙发床——如果坐在沙发上,会直接陷下去。第三间房还算干净,但浴室有股陈旧的尿味,浴缸也脏得厉害。每个房间都弥漫着印度菜的味道。
浴缸有脏点,床单上也有污渍,房间里还有一股难闻的气味。
我的房间有烟味,明明是无烟房却有烟味。暖气也坏了,而且地板很脏。
对于独自旅行来说,位置稍微偏远了点,但总的来说还不错。
早餐太简陋,没有桌子,房间有异味
位置好,价格实惠。
本来可以更好。
我们入住期间遇到的所有员工都很棒。房间很干净,虽然比我上次2019年入住时略显破旧。我们的房间缺少一扇橱柜门,电视屏幕破裂,马桶上的冲水按钮总是卡住。这些都不算影响我们的入住体验,但床和枕头对我们所有人来说都是个问题。我们睡得非常不舒服,几乎没怎么睡,第二天浑身酸痛。
闺蜜之旅
房间很不错,但长期入住的是一栋老建筑。他们用了强力清洁剂,刚进门就能闻到。早餐吧台很小,没有地方坐。
绝对需要升级房间里的清洁必需品,使用更干净的毛巾,并对浴室天花板进行更多升级