酒店回复: Dear Guest,Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. Weappreciate your patience and hope to see you again soon.Sincerely,By Hotel Management
2.0分
家庭亲子
原文
翻译提供方:Google
质量很差的汽车旅馆,价格也这么贵。而且,他们还把我的押金兑现了,简直是胡扯。
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酒店回复: Dear Christophe,Thank you for taking the time to share your experience. I am shocked to hear about thesituations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. Deposit is already refunded on check out date and would back to your card automatically. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management.Sincerely,By Hotel Management
4.0分
家庭亲子
原文
翻译提供方:Google
我们玩得很开心。干净、友好。附近有餐厅。我很乐意再来。
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酒店回复: Dear Valued Guest,Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. Weappreciate your patience and hope to see you again soonSincerely,By Hotel Management
1.0分
其他
原文
翻译提供方:Google
酒店员工态度很好,但其他方面都很糟糕。
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酒店回复: Dear Vanderli,Thank you for taking the time to write such a thorough and detailed review regarding your mostrecent stay. I hope you will accept our sincerest apologies for bad experiences that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. Our hotel staff is held to a high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations.We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.Sincerely,By Hotel Management
4.0分
其他
原文
翻译提供方:Google
出色地
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酒店回复: Dear Jose,Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know.On behalf of our entire staff we thank you for your business and we hope to see you again whenyour travels bring you back to the area!Sincerely,Management
1.0分
其他
原文
翻译提供方:Google
坏的
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酒店回复: Dear Fernando,Thank you for taking the time to write such a thorough and detailed review regarding your mostrecent stay. I hope you will accept our sincerest apologies for bad experiences that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. Our hotel staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations.We are working to take care of all of the issues that you addressed and we thank you for takingthe time to share your experience.Sincerely,By Hotel Management
2.0分
家庭亲子
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Stopped in for some sleep on a roadtrip. Room was pretty clean, husband said there was some hair in the shower still though. Bed sheets were clean. Pillows were pretty poor quality, felt flat. Bed is very firm. Walls must be thin as I heard everything going on in the halls and outside all night. It’s fine for a cheap pit stop but wouldn’t book here for more than a few hours rest. I did appreciate the pets stay free!
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酒店回复: Dear Shaylene,Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve,helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.Sincerely,By Hotel Management
我们在这里住了一晚,房间在二楼,整体来说不错,但是房间里的空调太吵了,导致我没睡好。
我真的不推荐这家酒店,入住请自负风险。
总的来说,我在这里住了好几个晚上,员工们都很棒!地理位置也很好。如果能提供自动售货机之类的就更好了。
如果您到达较晚并且想在离开前休息一会儿,这里是一个不错的住宿地点。
质量很差的汽车旅馆,价格也这么贵。而且,他们还把我的押金兑现了,简直是胡扯。
我们玩得很开心。干净、友好。附近有餐厅。我很乐意再来。
酒店员工态度很好,但其他方面都很糟糕。
出色地
坏的
Stopped in for some sleep on a roadtrip. Room was pretty clean, husband said there was some hair in the shower still though. Bed sheets were clean. Pillows were pretty poor quality, felt flat. Bed is very firm. Walls must be thin as I heard everything going on in the halls and outside all night. It’s fine for a cheap pit stop but wouldn’t book here for more than a few hours rest. I did appreciate the pets stay free!