酒店回复: Thank you for sharing your detailed feedback. We’re very sorry to hear about the challenges you experienced during your stay, particularly with housekeeping service, the room odor, and the breakfast area. What you described does not reflect the quality or standards we strive to maintain, and we truly apologize for the inconvenience this caused.Please know that your comments have been shared with our management and housekeeping teams so we can address these issues promptly and ensure a more consistent and comfortable experience for our future guests. We’re glad to know you appreciated our convenient location, and we hope you’ll consider giving us another opportunity to provide you with a much-improved stay.
3.0分
其他
原文
翻译提供方：Google
蟑螂
我们到达酒店时并没有抱太大期望。
房间看起来很干净，但当我们去浴室时，发现淋浴间里有蟑螂和头发。这只是基本的清洁工作。
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酒店回复: Thank you for bringing these issues to our attention. We sincerely apologize for the cleanliness problems you encountered, especially the presence of cockroaches and hair in the bathroom. This is far below the standards we strive to maintain.Please know that your feedback has been shared with our housekeeping and pest control teams to ensure immediate action is taken. We are committed to improving our cleaning procedures to provide a more comfortable environment for our guests.We appreciate your honest comments and hope you might consider giving us another chance to offer a better stay in the future.
5.0分
其他
原文
翻译提供方：Google
服务很棒；所有工作人员都非常乐于助人。房间非常干净，配备了我们所需的一切。
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酒店回复: Thank you for your kind feedback. We’re delighted to hear that our staff was very helpful and that your room was clean and well-equipped. Providing excellent service and comfort is always our goal.We look forward to welcoming you back on your next visit.
酒店回复: Ola, obrigado pelo seu feedback. Lamentamos saber da sua experiência com o serviço de recepção e taxa de resort. Compreendemos sua frustração com as cobranças, apesar do uso limitado das comodidades. Agradecemos seus comentários e trabalharemos para melhorar esses aspectos para futuros hóspedes.
4.0分
情侣出游
原文
翻译提供方：Google
房间很好，就是外面和里面不一样，不适合家庭住，也许适合情侣住
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酒店回复: Thank you for your 8/10 rating and for sharing your thoughts. We’re pleased to hear that you found the room comfortable and well-kept. We understand that the exterior appearance may differ from the inside, and we appreciate your honest feedback — it helps us identify areas for improvement. We also note your comment about room suitability and will keep it in mind as we continue enhancing our accommodations for all types of travelers.We hope to welcome you back soon for another pleasant stay.
酒店回复: Hola GASTON! Gracias por compartir sus comentarios sobre su reciente estancia en nuestro hotel. Nos alegra saber que nuestra ubicación cercana al estadio Hard Rock de Miami y a varios restaurantes y tiendas fue conveniente para usted. También apreciamos sus amables palabras sobre nuestro personal.Tomamos nota de sus observaciones sobre las instalaciones y el mantenimiento. Nos esforzamos continuamente por mejorar nuestros servicios y su opinión es muy valiosa para nosotros. Esperamos tener la oportunidad de servirle nuevamente en el futuro, proporcionando una experiencia aún mejor.
在美国出差的最后一晚，酒店整体很干净，空调效果也不错，但酒店前台明明贴了告示有送机服务，结果去问前台也只是随口告诉你没有这种服务，也没说为什么
住得很愉快
很旧，早餐很差。
我在酒店住了9天，他们只打扫过两次房间。我多次主动要求打扫，他们要么答应，要么说当天没有服务，要么说前一天已经打扫过了。也正因为如此，我不得不多次索要毛巾。房间里有一股很重的霉味，他们告诉我是因为空调没开（实际上空调没有开关，一直开着）。早餐种类非常有限，而且很不健康。由于外面烟味很重，人们随手乱扔烟头，却没人清理，我只好在接待区吃早餐。
这家酒店唯一的缺点就是地理位置优越。
蟑螂
我们到达酒店时并没有抱太大期望。
房间看起来很干净，但当我们去浴室时，发现淋浴间里有蟑螂和头发。这只是基本的清洁工作。
服务很棒；所有工作人员都非常乐于助人。房间非常干净，配备了我们所需的一切。
酒店只住一晚。
我订了两个房间，凌晨2点左右到达。接待服务在街上提供，您无需进入酒店。我们拿到钥匙后就去睡觉，第二天一早离开，他们仍然向您收取 2 个房间的度假费（我们没有使用游泳池或任何东西）。这家酒店真的很弱，我们只是因为在退房前几乎要睡觉才住下的。如果你住超过一晚，我不推荐它。
房间很好，就是外面和里面不一样，不适合家庭住，也许适合情侣住
我无法评价这家酒店，因为我没能按时到达我的预订地点。我妈妈住院了，机场一片混乱，因为那天是 Crowdstrike 造成全球停电的一天。我以为这可能是破例取消预订以获得退款或信用的好理由，但他们没有，他们很高兴地拿走了我的钱。
此外，他们从不接电话。
好的
我正在寻找迈阿密硬石体育场附近的酒店，这家酒店满足了我的目标。它靠近餐馆，附近有一家沃尔玛和罗斯。这家酒店很基本，我不推荐长期住宿。工作人员非常友好，我没有遇到任何问题，但在设施和维护方面有些有限。