酒店回复: Hello Lynne,Thank you for your review and great feedback. We certainly appreciate you giving our amazing Team a shout out and are so grateful for your rating. We truly hope you come back and stay with us again!
1.0分
其他
原文
翻译提供方:Google
房间里有活蟑螂,还有吵闹尖叫奔跑的孩子。我们绝对不会再回来了
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酒店回复: Hello Steven,Thank you for staying with us and providing your feedback. We will share and address your concerns with our team and Pest Control Company. We hope to have an opportunity to better host you again in the future.
5.0分
其他
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We got the same room as from 2 weeks before. Saw a little bit more wear and tear around the bed frames. But room was still clean. B fast was excellent. Definitely will come back again.
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酒店回复: Hello Jennifer,Thank you for your review and great feedback. We certainly appreciate you giving us an amazing 10 out of 10. We truly hope to see you back and stay with us again the next time your travels bring you our way.
4.0分
其他
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The first thing I noticed when we arrived is it smelled nice and looked very cleaned. The man at the counter was very courteous and seemed to take pride in his job. When we got to our room it also smelled fresh and was very clean. My only issue was the bed. The bed was very tall. I'm short, I am older and walk with a cane, so for me the bed the very tall. I was afraid I wasn't going to actually be able to get onto the bed. I was looking at the sofa thinking that might be my bed for the evening. After several attempts, I finally made it into the bed. That was my only issue. The bed was as tall as the bed side tables. Other than the height of the bed, it was a perfect stay. I would definitely stay at this location again ... But for me, it would be with a step stool.
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酒店回复: Hello Debbie,Thank you so much for the excellent review! We're thrilled you enjoyed your stay with us at the LQ by Wyndham Orange, TX . Please in future let our Front Desk Team know of the issue you experienced, as we have a step for this situation. Once again thank you for your time, we look forward to welcoming you back soon.
4.0分
家庭亲子
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We frequently use this location. After I made a mistake on my booking date in need of an unanticipated midnight check in, Rhys was very helpful in getting things corrected with my ******* rep. The only downside was Jessica telling us the they don’t have late check out.
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酒店回复: Hello Mykesha,Thank you for reviewing your stay with us at the La Quinta By Wyndham Orange TX. It's great to learn that you had a great stay and Rhys took great care of you during check in. I am truly sorry about the late check out option not being available during your stay. Thank you also for your loyalty to our location and we look forward to welcoming you back soon.
3.0分
商务出差
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Very friendly staff. Awesome breakfast. The bathroom, especially the shower/tub was in really rough shape though. Rust spots showing, very unprofessional caulking, etc.
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酒店回复: Hello Kaitlin,I appreciate your feedback; this is definitely not the experience we want you to have when staying with us, please accept our sincere apologies. Rest assurred we will addressing your concerns and thank you for bringing this matter to my attention.
5.0分
其他
Friendly staff. Place is clean and fresh. Safe area. We will be back.
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酒店回复: Hello Jennifer,We are pleased you chose the LQ Orange, TX for your recent visit to our area. We will enjoy sharing your compliments with our team members, it’s always nice to hear our guests appreciate their efforts! Thank you again for staying with us, and we hope to welcome you back again very soon.
4.0分
其他
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The overall hotel was clean, and the staff was very accommodating. The pool area needs restoration. I was looking forward to the hot tub, but I decided not to get in because of the need for cleaning and repair. The manager did ask the next morning how my stay was, and I mentioned it. She seemed very open to checking into it. Overall, the hotel was clean.
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酒店回复: Hello Kaley,Thank you for staying with us and providing your feedback. Rest assured we will share and address your concerns with our maintainance team. We also hope to have an opportunity to better host you again in the future.
办理入住手续快捷友好。停车场干净、维护良好且光线充足。大堂干净整洁,看起来最近刚翻新过。房间也干净整洁,最近刚翻新过。
我们预订了一间本来可以睡 5 个人的房间,结果却只能睡 4 个人。我们不得不去沃尔玛买了一张充气床,让一个人睡在地板上。
工作人员友好且乐于助人。对于携带宠物旅行的我们来说非常周到!这绝对不是丽兹酒店,但就价格而言,这里干净舒适!
房间里有活蟑螂,还有吵闹尖叫奔跑的孩子。我们绝对不会再回来了
We got the same room as from 2 weeks before. Saw a little bit more wear and tear around the bed frames. But room was still clean. B fast was excellent. Definitely will come back again.
The first thing I noticed when we arrived is it smelled nice and looked very cleaned. The man at the counter was very courteous and seemed to take pride in his job. When we got to our room it also smelled fresh and was very clean. My only issue was the bed. The bed was very tall. I'm short, I am older and walk with a cane, so for me the bed the very tall. I was afraid I wasn't going to actually be able to get onto the bed. I was looking at the sofa thinking that might be my bed for the evening. After several attempts, I finally made it into the bed. That was my only issue. The bed was as tall as the bed side tables. Other than the height of the bed, it was a perfect stay. I would definitely stay at this location again ... But for me, it would be with a step stool.
We frequently use this location. After I made a mistake on my booking date in need of an unanticipated midnight check in, Rhys was very helpful in getting things corrected with my ******* rep. The only downside was Jessica telling us the they don’t have late check out.
Very friendly staff. Awesome breakfast. The bathroom, especially the shower/tub was in really rough shape though. Rust spots showing, very unprofessional caulking, etc.
Friendly staff. Place is clean and fresh. Safe area. We will be back.
The overall hotel was clean, and the staff was very accommodating. The pool area needs restoration. I was looking forward to the hot tub, but I decided not to get in because of the need for cleaning and repair. The manager did ask the next morning how my stay was, and I mentioned it. She seemed very open to checking into it. Overall, the hotel was clean.