酒店回复: Hello Aglae,Agradecemos sus amables palabras sobre nuestro equipo; su reconocimiento significa mucho para nosotros. Nos complace saber que su experiencia general fue buena. Valoramos sus comentarios y esperamos que su próxima visita sea aún más satisfactoria en todos los aspectos.
3.0分
家庭亲子
原文
翻译提供方：Google
房间里有一股霉味，天花板上也有霉味
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酒店回复: Hello Charlotte Diez,We appreciate your feedback and take all comments seriously. For any concerns regarding your recent stay, please reach out to our management directly. Thank you.
3.0分
家庭亲子
原文
翻译提供方：Google
适合短期停留
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酒店回复: Hello Olga Liliana,We appreciate you sharing your feedback with us. We are glad to hear that you found our hotel suitable for short stays. If you have any suggestions for how we can enhance your experience in the future, please feel free to contact us.
2.0分
其他
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Not the best!
Hotel has alot of rift raft in and out all hours of the night. Manager let a maintenance person in my room without my permission while I was in the restroom. Needs alot of security addresses.
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酒店回复: Hello Jena,Thank you for sharing your feedback. We take security and guest privacy very seriously and will ensure your comments are reviewed by the management team. Your experience is important to us, and we appreciate your insights as they help us improve for future guests. We hope you will consider staying with us again in the future.
5.0分
情侣出游
The room was clean and bright. The breakfast provided was very good. The staff were phenomenal
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酒店回复: Hello Cynthia, Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the cleanliness of your room, the quality of our breakfast, and the exceptional service from our staff. Your feedback motivates us to continue providing great experiences for our guests. We hope to welcome you back in the future for another wonderful stay.
5.0分
其他
I liked that there was a pool and I left before my whole stay was over, but I wasn't charged!
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酒店回复: Hello DeAndria,Thank you for sharing your experience! We're pleased to hear you enjoyed the pool during your stay. We understand that circumstances can change, and we appreciate your understanding regarding your early departure. We hope that you had a chance to explore other amenities and that your next visit will allow you to enjoy even more of what we have to offer. We look forward to welcoming you back in the future!
3.0分
其他
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Worst stay ever!
Worst stay ever. People yelling in the hallway all night, a beer pool party was allowed outside our window until 3 am with strobe lights and loud music making it impossible to sleep.
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酒店回复: Hello Roy, Thank you for sharing your feedback about your stay. We understand how important a restful environment is and regret that noise disturbances affected your experience. Please know that we do take guest comfort seriously, and we appreciate your comments. Your insights will be shared with the relevant team to enhance future stays for others.
1.0分
其他
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Horrible TV system and set up. I was overcharged for my stay. I booked for two days and checked out a day early. I was still charged for 2 full days. I asked for my receipt and was told it would be sent via email. I never received it.
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酒店回复: Dear Guest, Thank you for your feedback regarding your recent stay. We're sorry to hear about your experience with the TV system and the billing process. For specific inquiries about your charges or receipt, please reach out to our management team directly as they can assist you further. We appreciate your comments, as they help us improve our services.
3.0分
其他
The property was good the smell in hallways wasn’t. And my room toilet broke but the compensated me by putting me in another room so my stay was better
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酒店回复: Hello darnell, Thank you for sharing your feedback. We're glad to hear that you enjoyed the property and that the team was able to address the issue by relocating you to another room. We appreciate your comments about the hallway odor and will certainly take them into consideration for future improvements. Your experience is valuable to us, and we hope to welcome you back for an even better stay next time.
房间干净，服务及时
总体来说不错
服务人员非常友好
房间里有一股霉味，天花板上也有霉味
适合短期停留
Not the best!
Hotel has alot of rift raft in and out all hours of the night. Manager let a maintenance person in my room without my permission while I was in the restroom. Needs alot of security addresses.
The room was clean and bright. The breakfast provided was very good. The staff were phenomenal
I liked that there was a pool and I left before my whole stay was over, but I wasn't charged!
Worst stay ever!
Worst stay ever. People yelling in the hallway all night, a beer pool party was allowed outside our window until 3 am with strobe lights and loud music making it impossible to sleep.
Horrible TV system and set up. I was overcharged for my stay. I booked for two days and checked out a day early. I was still charged for 2 full days. I asked for my receipt and was told it would be sent via email. I never received it.
The property was good the smell in hallways wasn’t. And my room toilet broke but the compensated me by putting me in another room so my stay was better