酒店回复: Hello Mark,Thank you for sharing your experience. We appreciate your feedback regarding the cleanliness and noise levels during your stay. Ensuring a comfortable environment is important to us, and we will review your comments with the relevant teams. We hope to provide a more pleasant stay for our guests in the future. Your input is invaluable as we strive to improve.
5.0分
家庭亲子
原文
翻译提供方:Google
酒店非常好,停车场很完美,就在海滩前面,我喜欢这个位置,唯一不喜欢的是网络很差
5.0分
家庭亲子
原文
翻译提供方:Google
出色地
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酒店回复: Hello Robin leandro, Gracias por tu comentario. Nos alegra saber que tu experiencia fue positiva. Si tienes más detalles que te gustaría compartir, no dudes en contactarnos directamente. Esperamos que consideres visitarnos nuevamente en el futuro.
5.0分
其他
原文
翻译提供方:Google
非常好
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酒店回复: Hello Raul,Agradecemos que te hayas tomado el tiempo para compartir tus comentarios. Nos complace saber que disfrutaste de ciertos aspectos de tu estancia. Sin embargo, lamentamos que algunos detalles no hayan estado a la altura de tus expectativas. Tu opinión es importante y será considerada. Esperamos que, en tu próxima visita, vivas una experiencia más satisfactoria.
1.0分
其他
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Room floor was not level by at least a foot. Very hard to walk across floor as it caused dizziness and loss of balance . Smell of hotel is overwhelming with cleaning chemicals. Hallways look dingy and dark due to style of carpet. Hallway to elevator and the actual elevator are very narrow and small. Could not use a luggage cart without great difficulty in those areas. Size of elevator can fit two people and luggage only. I would never recommend this facility to anyone. If feel it should be reported to health and code inspectors .
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酒店回复: Hello Kathryn,Thank you for sharing your concerns about your recent stay. We take all guest feedback seriously, and your comments regarding the room floor, hallway conditions, and elevator accessibility will be reviewed thoroughly. We strive to maintain a comfortable environment for our guests and appreciate your insight. Your feedback helps us identify areas for improvement and ensure a better experience for future guests.
5.0分
情侣出游
Being right across the road from the ocean is straight great view from the balcony of the ocean you can sit out there and just enjoy watching the beach
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酒店回复: Hello Jason,Thank you for sharing your thoughts about your stay. We're glad to hear that you enjoyed the beautiful ocean views from your balcony! It's wonderful when guests can relax and take in such scenic beauty. We appreciate your feedback and hope to welcome you back for another visit in the future to enjoy more moments like these.
3.0分
家庭亲子
The place is an obvious hotbed for foreigners. No inherent issues, but hotel etiquette (shoes, screaming, blocking hallways) evaded many guests
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酒店回复: Hello Travis, Thank you for sharing your experience. We appreciate your feedback regarding the hotel atmosphere and guest behavior. We strive to create a comfortable environment for all our guests, and your insights will help us reinforce our etiquette standards. We hope your travels bring you back to us in the future, where we can better meet your expectations.
2.0分
其他
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Wasn't impressed for the price. Couldn't see the beach as they claim but you can walk to it. Only thing i liked was the hot tub. Room not mopped . Tub drain wouldn't drain.
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酒店回复: Hello Niomi, Thank you for sharing your feedback. We're glad to hear you enjoyed the hot tub during your stay. We take all comments seriously and appreciate your input regarding the beach view and room cleanliness. This information will help us improve our guest experience moving forward. We hope you’ll consider visiting us again in the future to enjoy more of our amenities.
2.0分
其他
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We didn’t get the room we booked. The room looked clean, but the floor was sticky, out of soap, and there weren’t enough towels.
A cockroach crawled on my son’s leg while eating breakfast, and traumatized him saying we would never stay at a hotel.
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酒店回复: Hello Jun,Thank you for sharing your feedback. We appreciate your observations regarding cleanliness and amenities in the room, which are important to us. Additionally, we take reports of pest sightings very seriously and will investigate further to ensure our standards are maintained. Your family's experience is important, and we hope to learn from your comments to enhance the stay for future guests.
2.0分
情侣出游
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The room doesn’t have the essentials like shampoo and conditioner we asked the stuff twice and were ignored had to go buy some, the breakfast is very limited to cereal and packed bread what they do have are plenty sings invited you to buy stuff from their mini market and of course no ocean view very disappointed for the price
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酒店回复: Hello Carlos,Thank you for sharing your feedback regarding your recent stay. We apologize for not meeting your expectations in terms of room amenities and breakfast selection. Our team aims to provide comprehensive service, and it’s concerning to hear about your experience. We appreciate your input as it helps us identify areas for improvement. Your comments will be shared with management to enhance future guest experiences. Thank you for choosing to stay with us.
房间还可以,住了一晚,脱了鞋,袜子上全是黑灰。隔壁房间的人很吵,闹钟在 6 点响了,但他们直到 7 点才关掉😠🙄
酒店非常好,停车场很完美,就在海滩前面,我喜欢这个位置,唯一不喜欢的是网络很差
出色地
非常好
Room floor was not level by at least a foot. Very hard to walk across floor as it caused dizziness and loss of balance . Smell of hotel is overwhelming with cleaning chemicals. Hallways look dingy and dark due to style of carpet. Hallway to elevator and the actual elevator are very narrow and small. Could not use a luggage cart without great difficulty in those areas. Size of elevator can fit two people and luggage only. I would never recommend this facility to anyone. If feel it should be reported to health and code inspectors .
Being right across the road from the ocean is straight great view from the balcony of the ocean you can sit out there and just enjoy watching the beach
The place is an obvious hotbed for foreigners. No inherent issues, but hotel etiquette (shoes, screaming, blocking hallways) evaded many guests
Wasn't impressed for the price. Couldn't see the beach as they claim but you can walk to it. Only thing i liked was the hot tub. Room not mopped . Tub drain wouldn't drain.
We didn’t get the room we booked. The room looked clean, but the floor was sticky, out of soap, and there weren’t enough towels.
A cockroach crawled on my son’s leg while eating breakfast, and traumatized him saying we would never stay at a hotel.
The room doesn’t have the essentials like shampoo and conditioner we asked the stuff twice and were ignored had to go buy some, the breakfast is very limited to cereal and packed bread what they do have are plenty sings invited you to buy stuff from their mini market and of course no ocean view very disappointed for the price