Easy access to the property, very clean, friendly staff, comfortable room, nice price point, everything you could ask for
5.0分
其他
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Check in was lack luster, the young man could care less. The room was spotless the best housekeep team! The room looked brand new the sheets were perfection. Breakfast not good! The lady serving has excellent customer service and she makes great coffee. The night auditor was very friendly and informative. Room 202, do not get that room the drag racing around 3 AM will keep you up all night. The lobby furniture needs replaced. The stay was two nights but the hotel is very clean. Housekeeping needs a raise because the room was a WOW in cleanness. I would recommend staying here just no food walking distance.
5.0分
其他
Great place.
The hotel was very nice and clean and a great location. We have stayed there a couple years in a row and enjoyed both stays.
3.0分
其他
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Upon arriving at the hotel we were informed the hotel was occupied to capacity which makes no sense because we booked prior to arrival after waiting over an hour we finally received a room but however it wasn’t the room we initially booked. We are a family of 5 so definitely need two beds and at least 4 sets of towels called down for the extra towels and was told they were out due to being to capacity extremely ridiculous considering the price of the hotel and location you should always have back stock of supplies.
5.0分
其他
Property was very clean, modern and safe. The front desk attendants were attentive and helpful.
这个价格在美国来说太划算了，房间超级新，是美国之行室内最新且最便宜的酒店。推荐！前台态度也很好，大堂还有个mini小卖部。
酒店离达拉斯市中心有点远，前台接待很冷淡。办理入住时没人帮忙拿行李，所有事都得自己来。早上还在睡觉的时候，酒店测试了火警警报，事后也没有任何解释或道歉。这太遗憾了，因为房间本身很漂亮也很舒适，虽然有点小。
非常喜欢，还会再来
一切都很满意，很棒的入住体验！
这家酒店以前是我最喜欢的地方；我每次来达拉斯几乎都会住这里。但这次完全不一样，这是我经历过的最糟糕的一次。前台服务糟透了。我们提前五个小时预订并支付了一间双床房的费用。我们大约午夜到达酒店时，前台接待员（诺亚）没有核实任何信息就给我办理了入住。当我进入房间后，才发现房间竟然是一间配备一张特大床的无障碍客房，而不是我预订的双床房。我回到前台和他交涉。他告诉我，很遗憾，他们现在没有双床房了，而且因为我们已经办理了入住，所以他无法更改或为我们做任何安排。我们一行四人，包括一个五岁的孩子，根本睡不着一张特大床，尤其是在午夜。这真是太令人失望和沮丧了。这是他们的错误，他们应该承担责任，并采取措施帮助我们，让我们都能好好休息。但他只告诉我，很遗憾他无能为力，我们要么接受他给我们的房间，要么就离开。我不得不联系*******要回我的钱，而且凌晨一点，带着一个五岁的孩子长途跋涉之后，我们还得另找地方睡觉。简直是一场噩梦！
Easy access to the property, very clean, friendly staff, comfortable room, nice price point, everything you could ask for
Check in was lack luster, the young man could care less. The room was spotless the best housekeep team! The room looked brand new the sheets were perfection. Breakfast not good! The lady serving has excellent customer service and she makes great coffee. The night auditor was very friendly and informative. Room 202, do not get that room the drag racing around 3 AM will keep you up all night. The lobby furniture needs replaced. The stay was two nights but the hotel is very clean. Housekeeping needs a raise because the room was a WOW in cleanness. I would recommend staying here just no food walking distance.
Great place.
The hotel was very nice and clean and a great location. We have stayed there a couple years in a row and enjoyed both stays.
Upon arriving at the hotel we were informed the hotel was occupied to capacity which makes no sense because we booked prior to arrival after waiting over an hour we finally received a room but however it wasn’t the room we initially booked. We are a family of 5 so definitely need two beds and at least 4 sets of towels called down for the extra towels and was told they were out due to being to capacity extremely ridiculous considering the price of the hotel and location you should always have back stock of supplies.
Property was very clean, modern and safe. The front desk attendants were attentive and helpful.