I reserved 2 for non smoking & when arrived was told I got smoking had to prove I was right but rooms was nothing like photos bed was uncomfortable & pillows was garbage the my other room had bed bugs strips
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酒店回复: We sincerely apologize for the issues you encountered, Crystal. Your concerns regarding room conditions, smoking preferences, and cleanliness are being addressed to ensure a better experience in the future.
2.0分
情侣出游
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Housekeeper kept walking in the room without permission while we were inside. The first time the latch was on the door but the second time it wasn’t. Housekeeper knock and proceeded to walk in. The pillows had stains on it with no pillow cases.
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酒店回复: Thank you for bringing to our notice that the housekeeper walked into the room without permission after speaking to him we came to know that you were in the room past check out time. He requested you to extend your stay or let him start cleaning the room. Then he walked in to do so.Our sincere apologies if this caused you inconvenience.
1.0分
其他
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Too many people hanging outside the hotel around the entrance the stairs to get to you room in front if your room door drinking beer smoking cigarettes and being loud … I was afraid as it was only men hanging out and it was just me and my 8 and 10 yr old
2.0分
其他
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Lady at counter was amazing. So nice, sweet, and polite. The room was way below par. There were stains on the sheets, mattress wasn’t too bad, and it just felt dirty.
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酒店回复: thank you for your valuable feedback. We apologize for your inconvenience. We are trying to upgrade our housekeeping services and we assure you that you will not have complain the next time you choose to stay with us.
1.0分
商务出差
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The room had Black Mold in it. I requested and received cancellation. It also appears the owners are running some kind of sales/shipping business in the lobby and out the back door of the lobby. VERY SKETCHY PLACE
3.0分
其他
Not enough room for parking
3.0分
商务出差
Good easy check in. Clean room no issues great for business stay.
酒店回复: Thank you so much for review .
5.0分
其他
Would recommend!
Room was clean, bed was comfortable. Toilet needs to be tightened down! But that’s the only negative.
好的
Garbage
I reserved 2 for non smoking & when arrived was told I got smoking had to prove I was right but rooms was nothing like photos bed was uncomfortable & pillows was garbage the my other room had bed bugs strips
Housekeeper kept walking in the room without permission while we were inside. The first time the latch was on the door but the second time it wasn’t. Housekeeper knock and proceeded to walk in. The pillows had stains on it with no pillow cases.
Too many people hanging outside the hotel around the entrance the stairs to get to you room in front if your room door drinking beer smoking cigarettes and being loud … I was afraid as it was only men hanging out and it was just me and my 8 and 10 yr old
Lady at counter was amazing. So nice, sweet, and polite. The room was way below par. There were stains on the sheets, mattress wasn’t too bad, and it just felt dirty.
The room had Black Mold in it. I requested and received cancellation. It also appears the owners are running some kind of sales/shipping business in the lobby and out the back door of the lobby. VERY SKETCHY PLACE
Not enough room for parking
Good easy check in. Clean room no issues great for business stay.
Would recommend!
Room was clean, bed was comfortable. Toilet needs to be tightened down! But that’s the only negative.
It was very clean.