酒店回复: Thank you for choosing Comfort Inn & Suites Frisco Plano and bringing this to our attention. We sincerely apologize for the condition of your room and understand how disappointing that must have been. We will be checking into this matter and reporting it to our housekeeping department to ensure it is properly addressed. In the future, please don’t hesitate to let the front desk know right away, we’re here 24/7 and would have been happy to assist or offer a room change during your stay.
4.0分
其他
原文
翻译提供方：Google
没有多余的枕头。
住宿体验不错，但当我们要求提供折叠床的床上用品时，他们只给了我们一个枕头。我猜他们没有多余的枕头。
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酒店回复: Dear Valued Guest,Thank you for your feedback and for choosing Comfort Inn & Suites Frisco Plano, TX. We’re glad you had a good stay overall. Regarding the extra pillows, we do have them available, but as our front desk team is fairly new, they might not have known exactly where to find them at the time.We’ll make sure they’re better prepared moving forward to assist you promptly. We appreciate you bringing this to our attention and hope to welcome you back soon!
5.0分
商务出差
原文
翻译提供方：Google
这是一家物有所值的酒店。
有一个小游泳池，最重要的是，它很干净。
房间条件极佳
酒店回复: Dear Guest,Thank you for your feedback!Hope to see you soon.
4.0分
其他
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The hotel was good and the front desk staff was very kind and helpful. The bedding in the room could be updated. The breakfast was nice and I would stay here again in the future.
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酒店回复: Thank you for staying with us. We are constantly updating our rooms and are glad that you enjoyed your stay.
1.0分
其他
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The room is in need of an actual cleaning. We found socks in the freezer, mold accroos the walls in the bathrrom, dust everywhere, and a baggage tag in the refrigerator from a previous guest. You can not telll me they cleaned the room in-between guest. Absolutely not worth the price we paid.
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酒店回复: Dear Guest,Thank you for choosing Comfort Inn & Suites Frisco Plano as your stay.
1.0分
商务出差
Old & cheap hotel. Breakfast is for namesake. Smelly rooms, corridors, loft.
Disappointing.
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酒店回复: Thank you for choosing Comfort Inn & Suites Frisco Plano as your stay.
3.0分
家庭亲子
Bathroom had musty smell. Not enough shampoo and conditioner or soaps for the room.
Breakfast was good and food is fresh.
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酒店回复: Thank you for choosing Comfort Inn & Suites Frisco Plano as your stay.
位置很好，周边吃饭、超市购物很方便
房间卫生很差，一开灯就能看到一群一群的蟑螂。晚上睡觉的时候，也会有什么东西爬到你身上，不推荐。
这家酒店目前正在翻修。电梯地板需要更频繁地清洁。地理位置很好。
一分价钱一分货
还可以，但我丈夫和孩子不会再住了，因为房间里有霉味，地毯摸起来又脏又粘。床单上也有污渍。早餐是普通的欧陆式早餐。
没有多余的枕头。
住宿体验不错，但当我们要求提供折叠床的床上用品时，他们只给了我们一个枕头。我猜他们没有多余的枕头。
这是一家物有所值的酒店。
有一个小游泳池，最重要的是，它很干净。
房间条件极佳
The hotel was good and the front desk staff was very kind and helpful. The bedding in the room could be updated. The breakfast was nice and I would stay here again in the future.
The room is in need of an actual cleaning. We found socks in the freezer, mold accroos the walls in the bathrrom, dust everywhere, and a baggage tag in the refrigerator from a previous guest. You can not telll me they cleaned the room in-between guest. Absolutely not worth the price we paid.
Old & cheap hotel. Breakfast is for namesake. Smelly rooms, corridors, loft.
Disappointing.
Bathroom had musty smell. Not enough shampoo and conditioner or soaps for the room.
Breakfast was good and food is fresh.