酒店回复: Dear Guest,Thank you for sharing your concerns. We sincerely apologize for the dirty blankets and towels with unpleasant odors you encountered during your stay. This is certainly not the standard we aim to uphold. Clean, fresh linens are essential for a comfortable experience, and your feedback highlights an important area for improvement. We will address this immediately with our housekeeping team to ensure all blankets and towels are thoroughly cleaned and properly maintained to prevent any lingering smells or stains. We hope to provide you with a much better experience next time.Sincerely, Hotel Manager.
5.0分
家庭亲子
原文
翻译提供方:Google
非常干净,服务很好,我一定会再来的。
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酒店回复: Dear Yamilette,Thank you so much for your kind words! We're thrilled to hear you found everything very clean and enjoyed our service. We are proud of our hotel and the ability to offer comfort to every kind of visitor. It means a lot to us that you would definitely return, and we look forward to welcoming you back soon for another great stay!Sincerely, Hotel Manager.
1.0分
其他
原文
翻译提供方:Google
做好清洁和熏蒸,有蟑螂
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酒店回复: Dear GuestWe are sorry to hear about the issue you experienced and truly appreciate you bringing it to our attention. Your feedback is important, and our team will address the cleanliness and pest control concerns promptly. We value your honesty and hope to provide a much-improved stay in the future.SincerelyHotel Manager
4.0分
其他
原文
翻译提供方:Google
普通的酒店。
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酒店回复: Dear Rudy,Thank you for sharing your feedback. We are glad you enjoyed aspects of your stay and appreciate your honest input. Your comments help us identify areas for improvement so we can make future visits even better. We look forward to welcoming you again for a more comfortable experience.SincerelyHotel Manager
5.0分
其他
原文
翻译提供方:Google
服务很好
酒店回复: see you again.thanks
5.0分
家庭亲子
原文
翻译提供方:Google
都好
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酒店回复: Dear Jesus,Thank you for your kind review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to serving you again soon.Sincerely, Hotel Manager.
我在这家酒店楼上的单人大床房住了两晚。虽然没有洗衣设施和游泳池,但我还是很享受这两个夜晚的住宿体验。我强烈推荐Travelodge!
在我用PayPal付清了全款(150美元)并支付了20美元现金后,店主利用他存档的我的借记卡信息,未经我允许进行了欺诈**易,甚至多收了我钱,而且从未让我核实这些交易金额和我的签名。整个住宿期间,我都没有收到任何收据。然后,他竟然还敢把我预订的账号拉黑,就因为我没有满足他除了我已支付的在线费用之外不断索要额外费用的要求!这些人根本不尊重也不重视顾客,而是通过欺诈/勒索来剥削顾客和在线系统,这种行为是极其不道德的。因此,从基本原则和道德层面来看,他们不配成为信誉良好的商家!至于设施方面,很多人吵吵嚷嚷,大声喧哗,日夜不停地打扰我,简直就是一场噩梦!房间里也没有纸巾。
不太干净,浴室也很脏。周围还有很多形迹可疑的人。
地理位置优越,房间也很干净。
毯子很脏,毛巾散发着难闻的气味。
非常干净,服务很好,我一定会再来的。
做好清洁和熏蒸,有蟑螂
普通的酒店。
服务很好
都好