酒店回复: We are sorry to hear about your experience with housekeeping. We always thrive to provide the best quality of service. We would like to ensure you have a better stay, and we hope to make this right in the future.
5.0分
其他
原文
翻译提供方:Google
房间非常干净,酒店员工服务周到。
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酒店回复: Thank you for the wonderful 10/10 review! It's delightful to hear that you enjoyed a clean room and received excellent service from our team. We look forward to welcoming you again
5.0分
其他
原文
翻译提供方:Google
房间干净整洁,工作人员也很周到。
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酒店回复: Thank you for the perfect review! We are thrilled to hear that you enjoyed your stay and found our rooms to your expectations. We are proud our staff was attentive to your needs. We look forward to hosting you again
4.0分
情侣出游
原文
翻译提供方:Google
房间很舒适
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酒店回复: Thank you for the positive review and great rating. We are happy to hear you found the beds comfortable. We look forward to hosting you again.
5.0分
其他
原文
翻译提供方:Google
伟大的
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酒店回复: Thank you so much for the perfect review. We are glad you found the stay excellent. We look forward to welcoming you again
3.0分
其他
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Staff was nice and very helpful. The stay was good overall. Their breakfast was a bit rough, we experienced a big fight out front one night, and the room above us had a child they let run the hallways at all hours of the nights/ early morning and would wake us up around 2-4 am.
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酒店回复: Thank you for sharing your feedback. While I am glad to hear our staff was helpful, I'm truly sorry for the disturbances you experienced during your stay. We understand the importance of a good night's rest. I apologize we fell short of that. We hope you'll give us another opportunity to provide you with the comfortable and quiet experience you deserve
3.0分
情侣出游
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I have never had complaints about my stay at your hotel, but this Sunday there was a lot of noise from the upstairs room and in the hallways. Thank you for your attention .
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酒店回复: We are sorry to hear that we were not able to provide the wonder service you are accustomed to. We will use your comments to improve, and please reach out so we can discuss how to better serve you on your next visit.
5.0分
商务出差
Hotel is in process of being remodeled so everything in our room was new and updated and the location is close to everything you'll need.
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酒店回复: Thank you for your understanding during our improvements and for the perfect review! We hope to welcome you again so you can experience the new enhancements of the hotel.
3.0分
情侣出游
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THE ONLY THING THAT I DID NOT LIKE WAS, THAT THE ROOM SMELL MUSTY LIKE MILDEW SMELL. OTHERTHAN THAT EVERYTHING WAS GREAT, BREAKFAST WAS GREAT TOO. IT WAS ROOM #302
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酒店回复: We are sorry to hear that your room experience was not as expected. Thank you for taking the time and complimenting the rest of your stay. We will use your feedback to improve our guest experience, and we hope to make it a better experience on your next visit.
电梯旁边——噪音很大的机械装置
房间非常吵闹,能听到外面传来的各种噪音。
浴巾状况很差。
房间非常干净,酒店员工服务周到。
房间干净整洁,工作人员也很周到。
房间很舒适
伟大的
Staff was nice and very helpful. The stay was good overall. Their breakfast was a bit rough, we experienced a big fight out front one night, and the room above us had a child they let run the hallways at all hours of the nights/ early morning and would wake us up around 2-4 am.
I have never had complaints about my stay at your hotel, but this Sunday there was a lot of noise from the upstairs room and in the hallways. Thank you for your attention .
Hotel is in process of being remodeled so everything in our room was new and updated and the location is close to everything you'll need.
THE ONLY THING THAT I DID NOT LIKE WAS, THAT THE ROOM SMELL MUSTY LIKE MILDEW SMELL. OTHERTHAN THAT EVERYTHING WAS GREAT, BREAKFAST WAS GREAT TOO. IT WAS ROOM #302