酒店回复: Thank you! We're glad our staff made your stay enjoyable. Hope to see you again soon.
3.0分
情侣出游
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Its not the Hilton, my first disappointment was the provided beakfast was without any eggs. They charged for a couple paper plates to reheat some food in the microwave in the room. No furniture in the room that had drawers to put your belongings in.
It was just basic convenience for us to visit a 95 year old. I most likely will not opt for another Days Inn stay.
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酒店回复: Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Rio Rancho. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
4.0分
其他
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Spacious spot in Rio rancho
Very nice staff-
Spacious and clean suite that was very comfortable. The breakfast was kinda sad- weak weak coffee and only fruit loops, Raisin Bran, waffles and bananas. Not the most options for a breakfast. The location was great for Rio rancho events center. The area felt safe. Nice people working there and staying at hotel we’re all friendly people.
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酒店回复: Thank you for your kind words about our staff and suites! We're glad you had a comfortable stay and enjoyed the convenient location. We appreciate your feedback on breakfast and will keep it in mind as we look to improve. Hope to welcome you back soon.
4.0分
家庭亲子
Property did not look great from outside but rooms were very clean, staff was attentive. Only real disappointment was breakfast which was just cereal
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酒店回复: Thanks for your feedback! We're glad you enjoyed the room and service. We'll definitely take your breakfast comments into consideration.
4.0分
商务出差
I had an early Doctor Appointment at Sandoval Regional Medical Center it was convenient to their Location
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酒店回复: Thanks for staying with us! We're glad our location worked well for your appointment.
5.0分
其他
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Been staying there for about 2 weeks each July for last 3 years. Near to relativess. Wondered about mirror sticker. Said they change sheets every 3 days. I had to ask for a change after a week. They did seem to come in replace towels. One day after a a rain the bathroom floor was dirty, thought they would have caught that and mopped. I like that give first floor.mopped.
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酒店回复: Thank you for being a loyal guest over the past few years—we truly appreciate it. We're glad our location and first-floor accommodations have been convenient for your visits. We apologize for the housekeeping inconsistencies you experienced and will review this with our team to ensure better attention to detail. Your feedback helps us improve, and we hope to make your next stay even more comfortable.
3.0分
家庭亲子
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My family and I stayed at this hotel for one night while on our way from Colorado back to Texas. I give it three stars because the experience started out very poorly but got better due to the staff's assistance. When we initially checked into our room (208), the room was extremely hot because the A/C had not been on all day and it had been a hot day (we came to find out that they do not run the window A/C units in the rooms when there is no guest because it costs too much money). We were also tired from being on the road, so we wanted to just go to sleep. Unfortunately, the room wouldn't cool down, so we let the manager know, and he switched us to a different room on the other side of the property (226). Fortunately, the A/C worked in this room and we were able to get some sleep. I will give due credit to the the staff because they worked with us and gave us a new room where the A/C was working better, and they did sincerely apologize for the inconvenience that we experienced. If you are considering staying at this property in the hot summer months, I would recommend to check in early in order to let your room cool down sufficiently.
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酒店回复: Thank you for taking your time to review us, we appreciate your feedback.
4.0分
其他
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it is a beautiful Inn, i like the western look of it, all one floor, clean, spacious and comfortable. the inside pool was a little bit on the cool side and the steps into it are steep, you have to really hold on as it feels like your stepping down a mountain to get into the pool, there were no towels at the time i was there. these steps are the same for all the Days inns i have stauyed at. The breakfast was ok, they didn't have the usuall eggs, sausages or bagrls. But the food was good.
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酒店回复: Thank you for your kind words about our Inn — we're glad you enjoyed the western style, cleanliness, and comfort of your room! We appreciate your feedback about the pool steps, temperature, and breakfast options. We'll definitely take this into consideration as we work to improve. Hope to welcome you back soon!
3.0分
其他
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I liked that there was 2 bathrooms and 2 tv's. It made it convenient to entertain the kids and because there are 5 of us 2 bathrooms also very convenient. One of the tv's had no signal when we first arrived but it was addressed and remedied immediately by the front desk. The couch was really stained could use a cleaning but the beds were comfortable and the ac worked. There is a pool but no hot tub as advertised. Breakfast was ok, I had to ask for things to be refilled although we were the only family present in the dining room. Also there wasn't a savory option for breakfast no toast or bagel. Cereal, waffles, pastries and bananas were available. Our stay was pleasant the one night we stayed.
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酒店回复: Thank you for your feedback. We're glad the suite layout worked well for your family and that our team quickly resolved the TV issue. We apologize for the stained couch and will address this with housekeeping. We also appreciate your comments about breakfast and will work on improving the variety and service.
5.0分
其他
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Loved our stay
Loved our stay here! It was $110 for a night and it was cleaner and more well kept than the hotel I stayed at a week ago that was $260 a night. It’s very average in regards to decor. But, having clean sheets, towels, etc was great. LOVED having a microwave and mini fridge in the room. Most of the nicer hotels in the area didn’t have that.
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酒店回复: Thanks so much for your kind review! We’re glad you enjoyed the cleanliness, value, and in-room amenities. Hope to see you again soon!
非常愉快的员工
Its not the Hilton, my first disappointment was the provided beakfast was without any eggs. They charged for a couple paper plates to reheat some food in the microwave in the room. No furniture in the room that had drawers to put your belongings in.
It was just basic convenience for us to visit a 95 year old. I most likely will not opt for another Days Inn stay.
Spacious spot in Rio rancho
Very nice staff-
Spacious and clean suite that was very comfortable. The breakfast was kinda sad- weak weak coffee and only fruit loops, Raisin Bran, waffles and bananas. Not the most options for a breakfast. The location was great for Rio rancho events center. The area felt safe. Nice people working there and staying at hotel we’re all friendly people.
Property did not look great from outside but rooms were very clean, staff was attentive. Only real disappointment was breakfast which was just cereal
I had an early Doctor Appointment at Sandoval Regional Medical Center it was convenient to their Location
Been staying there for about 2 weeks each July for last 3 years. Near to relativess. Wondered about mirror sticker. Said they change sheets every 3 days. I had to ask for a change after a week. They did seem to come in replace towels. One day after a a rain the bathroom floor was dirty, thought they would have caught that and mopped. I like that give first floor.mopped.
My family and I stayed at this hotel for one night while on our way from Colorado back to Texas. I give it three stars because the experience started out very poorly but got better due to the staff's assistance. When we initially checked into our room (208), the room was extremely hot because the A/C had not been on all day and it had been a hot day (we came to find out that they do not run the window A/C units in the rooms when there is no guest because it costs too much money). We were also tired from being on the road, so we wanted to just go to sleep. Unfortunately, the room wouldn't cool down, so we let the manager know, and he switched us to a different room on the other side of the property (226). Fortunately, the A/C worked in this room and we were able to get some sleep. I will give due credit to the the staff because they worked with us and gave us a new room where the A/C was working better, and they did sincerely apologize for the inconvenience that we experienced. If you are considering staying at this property in the hot summer months, I would recommend to check in early in order to let your room cool down sufficiently.
it is a beautiful Inn, i like the western look of it, all one floor, clean, spacious and comfortable. the inside pool was a little bit on the cool side and the steps into it are steep, you have to really hold on as it feels like your stepping down a mountain to get into the pool, there were no towels at the time i was there. these steps are the same for all the Days inns i have stauyed at. The breakfast was ok, they didn't have the usuall eggs, sausages or bagrls. But the food was good.
I liked that there was 2 bathrooms and 2 tv's. It made it convenient to entertain the kids and because there are 5 of us 2 bathrooms also very convenient. One of the tv's had no signal when we first arrived but it was addressed and remedied immediately by the front desk. The couch was really stained could use a cleaning but the beds were comfortable and the ac worked. There is a pool but no hot tub as advertised. Breakfast was ok, I had to ask for things to be refilled although we were the only family present in the dining room. Also there wasn't a savory option for breakfast no toast or bagel. Cereal, waffles, pastries and bananas were available. Our stay was pleasant the one night we stayed.
Loved our stay
Loved our stay here! It was $110 for a night and it was cleaner and more well kept than the hotel I stayed at a week ago that was $260 a night. It’s very average in regards to decor. But, having clean sheets, towels, etc was great. LOVED having a microwave and mini fridge in the room. Most of the nicer hotels in the area didn’t have that.