酒店回复: Hello, Thank you for providing feedback. We are thrilled to see that you enjoyed your stay!We hope to see you again the next time you are in the Marion area. Sincerely, Cheryl
5.0分
家庭亲子
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We stopped here overnight during a road trip down south, and had a quick and easy check-in, a comfortable room, and a well appointed buffet breakfast option before we got back in the car.
5.0分
其他
This is our third visit to this location. We were visiting the next town, and this is the cleanest hotel in the area. Great staff as well.
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酒店回复: Hello, Thank you for providing a review of your recent stay with such positive feedback! I am happy to see that you appreciated our staff and the cleanliness of the hotel. I look forward to sharing your comments with my tea. We hope you will consider Comfort Inn and Suites, Marion I-57 the next time you are in the area. Sincerely, Cheryl
5.0分
其他
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We enjoyed our stay, staff friendli & helpful. We loved the bathroom, nice, large & roomy, plenty of towels. Beds were comfy. The only downfall was the thermostat. We were either too cold or too hot!
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酒店回复: Hello, Thank you for providing a review of your recent stay at Comfort Inn & Suites, Marion I-57. We are thrilled to see that, overall, you enjoyed your stay. Please accept our apologies for the difficulties with the thermostat. We have relayed this information to our maintenance team so they may adjust the settings as necessary. We hope to see you again the next time you are in the area.Sincerely, Cheryl
4.0分
家庭亲子
Air conditioning didn’t work properly. I could not find any instructions and it was the middle of the night so I did not call the front desk.
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酒店回复: Good Morning,We would like to thank you for taking the time to complete an online survey about your stay with our hotel. Feedback from each and every guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,
5.0分
家庭亲子
Very clean room, friendly staff, and the breakfast was tasty. Will stay there again
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酒店回复: Thank you so much for taking the time to leave a review. We are very pleased that you enjoyed the breakfast. We look forward to seeing you again.
5.0分
其他
It was great. We were just passing through on our way up north. The lady doing the breakfast was super sweet.
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酒店回复: Good Morning Robert,Thank you for taking the time to fill out an online survey with such positive feedback! I have shared your comments with my team, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Marion I-57 and the services we provide for every guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.
5.0分
其他
Motel was super clean, the staff very friendly and probably the best breakfast I’ve had from any motel.
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酒店回复: Good Morning Dale,Thank you for taking the time to fill out an online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Marion I-57 and the services we provide for each and every guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,
3.0分
其他
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I read all of the reviews before I booked this hotel. I selected it off of the reviews. When I got there, I requested that I get a room on the top floor so not to have people running around over my head. Alex, the person who was on shift that evening was lovely. He said we have already upgraded you and you are on the top floor. Excellent! I went to the room put on my stuff went out in the hall to get some ice and my card wouldn’t work. I had to go back down to the desk and have Alex redo me some cards which he did no problem. When it is time for bed, I pull back the covers and see that there is an absolute divot in the bed. This had to be the most uncomfortable bed I have ever had to stay in. The next evening, I stayed two nights, I had to go back down and get another key as that one wasn’t working again. The girl at the desk said maybe it’s the lock itself. I explained to her how bad the bed was and wondered if she could get me a different room. She told me she could not. There was a total of 12 cars in the parking lot and I’m pretty sure they put everyone on the same floor. There was lots of commotion on the fourth floor. I did not understand why they could not switch me rooms. I’m sure it wasn’t full. The breakfast was great and the woman who was running the area of the breakfast was amazing wonderful and kind. I am unsure whether or not I would stay there again just due to the uncomfortableness of the bed. Also, the air conditioner did not work correctly.
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酒店回复: Good Morning Julie,Thank you for taking the time to go online and fill out a review regarding your stay at our hotel. On behalf of my team I would like to apologize for the issues found during your stay. I will share your comments with our maintenance team to ensure any issue found are resolved. We hope for a chance to properly host you in the future.
5.0分
其他
Will stay again
Wonderful place to stay. Very clean and awesome breakfast. Have stayed here before and will return again.
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酒店回复: Hi Dorothy,Thank you for taking the time to go online and fill out a review regarding your stay with our hotel. We appreciate your kind words and will be sure to share them with our team to ensure them of their hard work. We hope to see you again soon!
一切都很出色
We stopped here overnight during a road trip down south, and had a quick and easy check-in, a comfortable room, and a well appointed buffet breakfast option before we got back in the car.
This is our third visit to this location. We were visiting the next town, and this is the cleanest hotel in the area. Great staff as well.
We enjoyed our stay, staff friendli & helpful. We loved the bathroom, nice, large & roomy, plenty of towels. Beds were comfy. The only downfall was the thermostat. We were either too cold or too hot!
Air conditioning didn’t work properly. I could not find any instructions and it was the middle of the night so I did not call the front desk.
Very clean room, friendly staff, and the breakfast was tasty. Will stay there again
It was great. We were just passing through on our way up north. The lady doing the breakfast was super sweet.
Motel was super clean, the staff very friendly and probably the best breakfast I’ve had from any motel.
I read all of the reviews before I booked this hotel. I selected it off of the reviews. When I got there, I requested that I get a room on the top floor so not to have people running around over my head. Alex, the person who was on shift that evening was lovely. He said we have already upgraded you and you are on the top floor. Excellent! I went to the room put on my stuff went out in the hall to get some ice and my card wouldn’t work. I had to go back down to the desk and have Alex redo me some cards which he did no problem. When it is time for bed, I pull back the covers and see that there is an absolute divot in the bed. This had to be the most uncomfortable bed I have ever had to stay in. The next evening, I stayed two nights, I had to go back down and get another key as that one wasn’t working again. The girl at the desk said maybe it’s the lock itself. I explained to her how bad the bed was and wondered if she could get me a different room. She told me she could not. There was a total of 12 cars in the parking lot and I’m pretty sure they put everyone on the same floor. There was lots of commotion on the fourth floor. I did not understand why they could not switch me rooms. I’m sure it wasn’t full. The breakfast was great and the woman who was running the area of the breakfast was amazing wonderful and kind. I am unsure whether or not I would stay there again just due to the uncomfortableness of the bed. Also, the air conditioner did not work correctly.
Will stay again
Wonderful place to stay. Very clean and awesome breakfast. Have stayed here before and will return again.