酒店回复: Dear Guest,We are glad to hear you found the stay very comfortable and the location convenient. It is always our goal to offer both comfort and easy access to nearby spots. We look forward to welcoming you again for another pleasant visit.Sincerely, Hotel Manager
4.0分
其他
We were very happy with our accommodations. The one thing we didn't like was that the curtains and shades were stationary. We couldn't block out the lights.
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酒店回复: Dear Daniel,Thank you for your feedback. We're happy to hear you were pleased with your accommodations. We apologize for the inconvenience with the curtains and shades not blocking out the lights. We’ll look into improving this feature for future guests. We hope to welcome you back for another enjoyable stay!Sincerely, Hotel Manager
4.0分
家庭亲子
Comfortable beds. I am glad i brought my own pillows. Nice space. Breakfast could have been better.
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酒店回复: Dear Alexandra,Thank you for your feedback. We are glad to hear you found the beds comfortable and enjoyed the space. We appreciate your comment about breakfast and will take it into consideration as we look for ways to improve. We hope to welcome you again.Sincerely, Hotel Manager
3.0分
其他
Our bathroom outlet did not work, but other than that, everything was good.
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酒店回复: Dear Jane,Thank you for your review. We are glad to know your stay was enjoyable overall and that everything met your expectations aside from the bathroom outlet. Your feedback is important and will be addressed with our team. We appreciate your comments and look forward to welcoming you for a visit again.Sincerely, Hotel Manager
2.0分
朋友出游
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There was no staff available to check us out or to discuss the fact that the room had quite the bug problem…I emailed the hotel, but have yet received no response…
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酒店回复: Dear Susan,We sincerely apologize for the inconvenience you experienced with the lack of staff during check-out and the bug issue in your room. This is certainly not the standard we strive to provide, and we will address both the staffing and cleanliness concerns immediately. We regret the delay in responding to your email. Your feedback is valuable, and we will work to improve the guest experience.Sincerely, Hotel Manager
3.0分
家庭亲子
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Rooms are showing their age. Where ever the owner could save a buck, they did it. Super cheap toilet paper, lousy breakfast and the room climate control is awful. Spend a few dollars more and go to a newer hotel.
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酒店回复: Dear Guest,We regret to hear that your experience did not meet your expectations. Your comments about the room condition and amenities are noted and will be addressed with our management team. We aim to provide better comfort and value, and we apologize for falling short during your visit. Your input helps us work toward a better stay for all our guests. Hope you will visit again.Sincerely, Hotel Manager
4.0分
情侣出游
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Nice room with high ceilings, making the room feel spacious. Bed comfortable. We typically don't stay on the first floor at any hotel since it seems to be more noisy. This held true on this stay. Nice breakfast area. Typical complementary breakfast menu. Desk staff wonderful and helpful. Many restaurants within walking distance.
4.0分
家庭亲子
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Text: Hotel is convenient for all things Indianapolis, but also in a noisy area. The front desk attendant was friendly and helpful, moving us to a suite closer to our family. The hotel was clean with modern touches and has been recently remodeled. The breakfast area was very open with plenty of seating. However, we were shocked at the layout of the suite and actually called the front desk to verify they were all the same. The room starts with a small seating area with sofa sleeper, table, and 2 chairs. No television. Next is an overly large bathroom neraly twice the size of the seating area. It has double sinks, a large full-length mirror, and a walk-in shower. The toilet is in a small room within the bathroom. Past the bathroom is the bedroom, which is also small. There is a microwave and refrigerator and hearing/cooling unit. The entire layout is very odd and a total waste of space. Why isn't there at least a TV in that area? We went to our brother's king room, which had more open area than our suite. Nice hotel, but we felt we had wasted our money on a suite we weren't even able to use. I recommend the hotel and will stay again, just not in a suite.
3.0分
家庭亲子
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Hotel is convenient for all things Indianapolis, but also in a noisy area. The front desk attendant was friendly and helpful, moving us to a suite closer to our family. The hotel was clean with modern touches and appeared to have been recently remodeled. The breakfast area was very open with plenty of seating. However we were shocked at the layout of the suite and actually called the front desk to verify they were all the same. The room starts with a small seating area with sofa sleeper, table, and 2 chairs. No television. Next is an overly large bathroom twice the size of the seating area. It has double sinks, a large full-length mirror, and a walk-in shower. The toilet is in a small room within the bathroom. Past the bathroom is the bedroom, which is also small. There is a microwave and refrigerator and hearing/cooling unit. The entire layout is very odd and a total waste of space. Why isn't there at least a TV in that area? We went to our brother's king room, which had more open area than our suite. Nice hotel, but we felt we had wasted our money on a suite we weren't even able to use.
4.0分
其他
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Five stars for cleanliness! The price was right. Restaurants within walking distance. Polite and attentive management. Great pillows, comfortable beds. Downside: lousy coffee and no place to plug in room coffee maker but there is a nearby McDonald’s.
非常舒适，位置优越。
We were very happy with our accommodations. The one thing we didn't like was that the curtains and shades were stationary. We couldn't block out the lights.
Comfortable beds. I am glad i brought my own pillows. Nice space. Breakfast could have been better.
Our bathroom outlet did not work, but other than that, everything was good.
There was no staff available to check us out or to discuss the fact that the room had quite the bug problem…I emailed the hotel, but have yet received no response…
Rooms are showing their age. Where ever the owner could save a buck, they did it. Super cheap toilet paper, lousy breakfast and the room climate control is awful. Spend a few dollars more and go to a newer hotel.
Nice room with high ceilings, making the room feel spacious. Bed comfortable. We typically don't stay on the first floor at any hotel since it seems to be more noisy. This held true on this stay. Nice breakfast area. Typical complementary breakfast menu. Desk staff wonderful and helpful. Many restaurants within walking distance.
Text: Hotel is convenient for all things Indianapolis, but also in a noisy area. The front desk attendant was friendly and helpful, moving us to a suite closer to our family. The hotel was clean with modern touches and has been recently remodeled. The breakfast area was very open with plenty of seating. However, we were shocked at the layout of the suite and actually called the front desk to verify they were all the same. The room starts with a small seating area with sofa sleeper, table, and 2 chairs. No television. Next is an overly large bathroom neraly twice the size of the seating area. It has double sinks, a large full-length mirror, and a walk-in shower. The toilet is in a small room within the bathroom. Past the bathroom is the bedroom, which is also small. There is a microwave and refrigerator and hearing/cooling unit. The entire layout is very odd and a total waste of space. Why isn't there at least a TV in that area? We went to our brother's king room, which had more open area than our suite. Nice hotel, but we felt we had wasted our money on a suite we weren't even able to use. I recommend the hotel and will stay again, just not in a suite.
Hotel is convenient for all things Indianapolis, but also in a noisy area. The front desk attendant was friendly and helpful, moving us to a suite closer to our family. The hotel was clean with modern touches and appeared to have been recently remodeled. The breakfast area was very open with plenty of seating. However we were shocked at the layout of the suite and actually called the front desk to verify they were all the same. The room starts with a small seating area with sofa sleeper, table, and 2 chairs. No television. Next is an overly large bathroom twice the size of the seating area. It has double sinks, a large full-length mirror, and a walk-in shower. The toilet is in a small room within the bathroom. Past the bathroom is the bedroom, which is also small. There is a microwave and refrigerator and hearing/cooling unit. The entire layout is very odd and a total waste of space. Why isn't there at least a TV in that area? We went to our brother's king room, which had more open area than our suite. Nice hotel, but we felt we had wasted our money on a suite we weren't even able to use.
Five stars for cleanliness! The price was right. Restaurants within walking distance. Polite and attentive management. Great pillows, comfortable beds. Downside: lousy coffee and no place to plug in room coffee maker but there is a nearby McDonald’s.