The ac unit was very noisy. Toilet in poor condition. Staff nice. Room and bathroom need refreshing. Breakfast ok.
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酒店回复: We truly apologize for the AC being noisy. That issue will be addressed ASAP. We appreciate your feedback and hope to see you again
5.0分
其他
We were very satisfied with everything on this stay! Comfy beds, clean, great staff, and good food. We will be back again.
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酒店回复: We are so happy you enjoyed your stay with us. Your kindness and thoughtfulness truly mean a lot. We look forward to seeing you again.
4.0分
其他
Phone was not working. Room was extremely cold but once we figured out how to use thermostat problem was soon resolved.
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酒店回复: Thank you for taking the time to tell us about your stay. We truly apologize about your phone and we have resolved that issue. We appreciate your patience in this matter. We look forward to your next visit.
2.0分
其他
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We booked 2 nights here, checked in late on a Sunday night and discovered 2 roaches in our bathroom, along with no hot water, and a messed up room AC. We ended up sweaty and asked to move rooms in the middle of the night, after finding a couple of other roaches.
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酒店回复: We are so sorry you had issues with your stay. We are taking appropriate measures to assure this doesn't happen in the future. We thank you for your feedback and hope to be able to serve you again
3.0分
其他
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The room was nice except for the brown substance on the inside of the closet door. The housekeeping staff was banging on the walls outside of our room early this morning. They should definitely be more aware of the guests.
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酒店回复: Thank you for taking the time to share your experience with us. We are so sorry for any issues you encountered during your stay. We will definitely emphasize this issue to our housekeepers. We hope to see you again.
4.0分
其他
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Staff was helpful and courteous. Hotel seems to be actively under going some improvements. Which is great, since our bath tub had an extreme amount of wear and tear.
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酒店回复: Thank you for taking the time to tell us about your stay. We are making some improvements, and we truly appreciate your patience and understanding. Thank you so much, and we hope to see you again soon.
3.0分
其他
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What you need when you choose a hotel for a one night stay on your way to somewhere else is a good night’s sleep. We did not get that here. There were strange noises all night and what sounded like a herd of elephants in the room above us. Tapping and crackling noises woke us up many times. We talked to several other guests on our hall, in the elevator, and at breakfast who also heard the same noises that woke them up. We arrived to breakfast and there was no coffee ready. When the woman brought it out several minutes layer, she picked up the old container and stood in front of the coffee talking to another employee. She went to the breakfast area and seemed to count the plates, but didn’t check the food (the eggs were empty). The food was fine and standard fare, but the attendant needed to have additional food ready instead of waiting to be asked if there was any more to start preparing it. (There was still an hour left for breakfast at this point.) I don’t like to give bad reviews, but we would not stay here again. However, if you find yourself in Dublin for the night, I highly recommend that you seek out Company Supply downtown for dinner. Excellent food and service.
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酒店回复: Thank you for taking the time to tell us about your stay. I do apologize for any issues you may have had while you were with us. We will be taking the appropriate measures to ensure this doesn't happen in the future. We appreciate your feedback
3.0分
家庭亲子
Bathroom was not the cleanest. Toilet didn’t flush well. Very noisy from hallways and other floors above. Staff didn’t interact much. Breakfast was good.
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酒店回复: Thank you for taking the time to share your experience with us. I apologize for the cleanliness of the restroom. This issue will definitely be addressed. I am very sorry for the noise. I know some guests do not respect others in the hotel. Again, I do apologize and hope to see you again.
2.0分
其他
The carpet was filthy I don’t feel like it had been cleaned or replaced since the place was built
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酒店回复: I am so sorry you had issues with the cleanliness of the carpet. We will definitely have our maintenance personnel take care of this. Thank you for your feedback.
就这个价格来说,酒店的清洁度让我不太满意。房间感觉很局促,空调开了一会儿后有霉味。我想我不会再住了。
The ac unit was very noisy. Toilet in poor condition. Staff nice. Room and bathroom need refreshing. Breakfast ok.
We were very satisfied with everything on this stay! Comfy beds, clean, great staff, and good food. We will be back again.
Phone was not working. Room was extremely cold but once we figured out how to use thermostat problem was soon resolved.
We booked 2 nights here, checked in late on a Sunday night and discovered 2 roaches in our bathroom, along with no hot water, and a messed up room AC. We ended up sweaty and asked to move rooms in the middle of the night, after finding a couple of other roaches.
The room was nice except for the brown substance on the inside of the closet door. The housekeeping staff was banging on the walls outside of our room early this morning. They should definitely be more aware of the guests.
Staff was helpful and courteous. Hotel seems to be actively under going some improvements. Which is great, since our bath tub had an extreme amount of wear and tear.
What you need when you choose a hotel for a one night stay on your way to somewhere else is a good night’s sleep. We did not get that here. There were strange noises all night and what sounded like a herd of elephants in the room above us. Tapping and crackling noises woke us up many times. We talked to several other guests on our hall, in the elevator, and at breakfast who also heard the same noises that woke them up. We arrived to breakfast and there was no coffee ready. When the woman brought it out several minutes layer, she picked up the old container and stood in front of the coffee talking to another employee. She went to the breakfast area and seemed to count the plates, but didn’t check the food (the eggs were empty). The food was fine and standard fare, but the attendant needed to have additional food ready instead of waiting to be asked if there was any more to start preparing it. (There was still an hour left for breakfast at this point.) I don’t like to give bad reviews, but we would not stay here again. However, if you find yourself in Dublin for the night, I highly recommend that you seek out Company Supply downtown for dinner. Excellent food and service.
Bathroom was not the cleanest. Toilet didn’t flush well. Very noisy from hallways and other floors above. Staff didn’t interact much. Breakfast was good.
The carpet was filthy I don’t feel like it had been cleaned or replaced since the place was built