The carpet was filthy I don’t feel like it had been cleaned or replaced since the place was built
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酒店回复: I am so sorry you had issues with the cleanliness of the carpet. We will definitely have our maintenance personnel take care of this. Thank you for your feedback.
5.0分
其他
Wonderful front desk service
The wonderful lady I believe her name is Lory
Very helpful and very sweet
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酒店回复: Thank you so much for your very kind words. We are happy you enjoyed your stay with us. We will definitely express your appreciation to Laurie. We truly value her.
1.0分
商务出差
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The only good thing I have to say about the property was that the senior citizen lady who took care of the breakfast area was always polite, always kept the area stocked with breakfast foods or items available in stock; she kept the area very clean, and always had a great attitude. She was always willing to provide any requests that she was able or allowed to fulfill. She was truly the only good thing about this hotel. The ROACHES in the room were the absolute worst. I'm talking about roaches 1 1/2 inches long...I took photographs!
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酒店回复: Thank you for taking the time to tell us about your stay. We are so sorry for any issues you may have had and we are working hard to correct them. Thank you for your feedback
4.0分
其他
Could be a little cleaner!
The hotel is not very old but there were some MINOR details in the cleanliness that needed to be attended to.
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酒店回复: Thank you for taking the time to tell us about your stay. Our property is over 17 years old but we will continue to work hard on correcting any issues. Thank you for letting us know and we hope to see you again.
2.0分
其他
There was miold in the ceiling of the room… cleaning staff woke me up at 7;00 am.. i can upload a picture of the mold if required
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酒店回复: We are so sorry for the issues you had while with us and we thank you for bringing it to our attention. We have addressed the issue with the proper measures. Again, we truly apologize and hope to be able to serve you again in the future.
5.0分
其他
Relaxing
Wife and I were in the area visiting family. Our stay was great. Very close to restaurants and shopping needs.
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酒店回复: We are so happy you enjoyed your stay with us. Your kind and uplifting words are truly appreciated. We look forward to having you with us next time you visit.
3.0分
其他
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Could be better.
Bathroom could use a deep cleaning. Caulking around tub and toilet was there but it looked as if a three year old child had done it. Now for the tub, new it wasn't going to drain by the rings in it. Sure enough it didn't drain. Why is it that hotels can't just clean the drains in tubs? 30 minutes after showering still had over 2" of water. Carpet needs to be cleaned as well, again a scheduled maintenance plan will alleviate most of, if not all issues.
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酒店回复: Thank you for telling us about your stay. Your feedback is very important. We will definitely address these issue. We truly apologize and hope to be able to serve you again.
4.0分
其他
The staff were welcoming and professional. The room was clean and ready in a timely manner. The kids enjoyed the time at the pool.
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酒店回复: Thank you for taking the time to tell us about your stay. We are so happy you and your kids enjoyed your time with us. We hope to see you again soon
3.0分
商务出差
Overall good experience! Only issue was killing two roaches that escaped the summer sun and found a way into my room.
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酒店回复: Thank you for taking the time to tell us about your stay. I am so sorry about the bugs in your room. With all this rain and the heat, they do tend to try to escape to the indoors. We do have our pest control scheduled to come back out to treat this problem. Again, I truly apologize and hope we can serve you again in the future.
就这个价格来说，酒店的清洁度让我不太满意。房间感觉很局促，空调开了一会儿后有霉味。我想我不会再住了。
The carpet was filthy I don’t feel like it had been cleaned or replaced since the place was built
Wonderful front desk service
The wonderful lady I believe her name is Lory
Very helpful and very sweet
The only good thing I have to say about the property was that the senior citizen lady who took care of the breakfast area was always polite, always kept the area stocked with breakfast foods or items available in stock; she kept the area very clean, and always had a great attitude. She was always willing to provide any requests that she was able or allowed to fulfill. She was truly the only good thing about this hotel. The ROACHES in the room were the absolute worst. I'm talking about roaches 1 1/2 inches long...I took photographs!
Could be a little cleaner!
The hotel is not very old but there were some MINOR details in the cleanliness that needed to be attended to.
There was miold in the ceiling of the room… cleaning staff woke me up at 7;00 am.. i can upload a picture of the mold if required
Relaxing
Wife and I were in the area visiting family. Our stay was great. Very close to restaurants and shopping needs.
Could be better.
Bathroom could use a deep cleaning. Caulking around tub and toilet was there but it looked as if a three year old child had done it. Now for the tub, new it wasn't going to drain by the rings in it. Sure enough it didn't drain. Why is it that hotels can't just clean the drains in tubs? 30 minutes after showering still had over 2" of water. Carpet needs to be cleaned as well, again a scheduled maintenance plan will alleviate most of, if not all issues.
The staff were welcoming and professional. The room was clean and ready in a timely manner. The kids enjoyed the time at the pool.
Overall good experience! Only issue was killing two roaches that escaped the summer sun and found a way into my room.