Have stayed here many times. Very convenient location. Love the "full" (but small) refrigerator, not a mini. Front desk helpful.
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酒店回复: We’re grateful you chose to stay with us again and thrilled to hear you had another wonderful visit.
5.0分
其他
Super friendly staff, great room, quiet, modern amenities, would rate this a 9 out of 10. Staff at breakfast were engaging and friendly.
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酒店回复: Our staff truly enjoys creating great experiences, and your review shows it’s working—thank you!
5.0分
其他
Room was clean. Had all amenities needed. Comfortable room and easy to get around to area restaurants and shopping.
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酒店回复: Thank you for spending your Hilton Head getaway with us—can’t wait to host you again!
5.0分
其他
Everything was great. The room was big and I enjoyed the the kitchen. The breakfast was good with lots of choice.
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酒店回复: Thanks for choosing Palmera Inn & Suites for your Hilton Head visit. See you again soon!
3.0分
其他
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couldn’t use the pool, due to inclement weather. I didn’t see any staff, except for the woman that checked me in. She was pleasant. Room was clean, however, there was hair on the shower wall.
The king bed was wonderfully comfortable and the room was quiet.
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酒店回复: Thank you for taking the time to share your experience. We’re glad to hear you enjoyed your comfortable king bed, quiet room, and the friendly service at check-in. However, we’re truly sorry to learn about the cleanliness issue in your bathroom and that the weather prevented you from enjoying the pool during your stay. Your feedback has been shared with our housekeeping team to ensure extra attention to detail moving forward. We appreciate your comments and hope to have the opportunity to welcome you back for an even better experience next time.
5.0分
情侣出游
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Our room was spacious! Great amenities & breakfast. Staff could be a little more accommodating. One downside is, they do not have daily housekeeping. Overall we had a great stay. Beautiful property.
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酒店回复: We’re so glad you enjoyed your spacious suite and all the amenities we offer—thank you!
3.0分
情侣出游
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The room was clean though the property needs upgrades, like the elevators and the carpeting in the hallways, stairs and stairwells need painting. The staff at the front deskneeds were totally unwelcoming. They looked at us like they couldn't care less why we were there. No warm greetings, and addressed us with a cold hello rather than "how can I help you". They all need to be properly trained in customer service. Their facial expressions showed total disinterest sad to say.
非常好
住宿环境优美，很不错。可惜入住和退房手续不太方便。
非常棒的选择，我还会再次选择。这里应有尽有。
Have stayed here many times. Very convenient location. Love the "full" (but small) refrigerator, not a mini. Front desk helpful.
Super friendly staff, great room, quiet, modern amenities, would rate this a 9 out of 10. Staff at breakfast were engaging and friendly.
Room was clean. Had all amenities needed. Comfortable room and easy to get around to area restaurants and shopping.
Everything was great. The room was big and I enjoyed the the kitchen. The breakfast was good with lots of choice.
couldn’t use the pool, due to inclement weather. I didn’t see any staff, except for the woman that checked me in. She was pleasant. Room was clean, however, there was hair on the shower wall.
The king bed was wonderfully comfortable and the room was quiet.
Our room was spacious! Great amenities & breakfast. Staff could be a little more accommodating. One downside is, they do not have daily housekeeping. Overall we had a great stay. Beautiful property.
The room was clean though the property needs upgrades, like the elevators and the carpeting in the hallways, stairs and stairwells need painting. The staff at the front deskneeds were totally unwelcoming. They looked at us like they couldn't care less why we were there. No warm greetings, and addressed us with a cold hello rather than "how can I help you". They all need to be properly trained in customer service. Their facial expressions showed total disinterest sad to say.