When I called, if someone answered they acted liked they couldn’t hear me and hung up. Then when I called back no one picked up. When I arrived after midnight to check in, my room was not ready. The shelving at the bottom of both sinks were broken. The breakfast area was left messy; no one was there cleaning up.
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酒店回复: Thank you for bringing these concerns to our attention. We sincerely apologize for the difficulties you experienced with reaching our team by phone, the delay with your room being ready upon arrival, and the condition of the shelving and breakfast area. This is not the level of service or upkeep we strive to provide. Your feedback has been shared with our management team so these issues can be addressed promptly and prevented in the future. We appreciate you taking the time to let us know and hope you will consider giving us another opportunity to provide a better experience
5.0分
朋友出游
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The 2 young ladies at the desk were very helpful with checking me in and when i left and were very polite, rooms were spotless beds were comfy, breakfast was great loved trying out the waffle maker, there was ab accident with the coffee maker abd was continuing to boil all over the counter a couple times but the gentleman was able to get it under control in time before any other guests arrived.
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酒店回复: Thank you for such a thoughtful review! We’re thrilled our front desk team made you feel welcome and that the spotless room and comfy beds hit the mark. Breakfast is always better with a waffle in hand 🧇, and we appreciate your patience during the brief coffee hiccup. We’d love to host you again soon!
3.0分
其他
Room was clean, but the lighting was horrible: cold + clinical. The stark white paint didn't help.
3.0分
情侣出游
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The room was clean, but kind of dated and rundown. The location was convenient as it was only 10 minutes from the airport. For us we had an early morning flight so we just caught a nap before flying out.
2.0分
朋友出游
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Breakfast was non existent. 3 container for cereal all filled with Cheerios. No coffee, no waffle mix, no pastries, bread or English muffin only. No staff to address these issues
酒店位置不错,交通很方便,距离景点也很近,停车场很大,目前在装修房间也不错,早餐还可以,属于性价比很高的,好评!
虽然位置不在市区,但是作为自驾游客无所谓,这个酒店最让人称道的是物美价廉!这个价格早餐还比较丰富。我们一路在美国新英格兰地区旅行十来天,感觉这个酒店最值得推荐!
一般般哈哈
在这家酒店住得非常好
美好的。
When I called, if someone answered they acted liked they couldn’t hear me and hung up. Then when I called back no one picked up. When I arrived after midnight to check in, my room was not ready. The shelving at the bottom of both sinks were broken. The breakfast area was left messy; no one was there cleaning up.
The 2 young ladies at the desk were very helpful with checking me in and when i left and were very polite, rooms were spotless beds were comfy, breakfast was great loved trying out the waffle maker, there was ab accident with the coffee maker abd was continuing to boil all over the counter a couple times but the gentleman was able to get it under control in time before any other guests arrived.
Room was clean, but the lighting was horrible: cold + clinical. The stark white paint didn't help.
The room was clean, but kind of dated and rundown. The location was convenient as it was only 10 minutes from the airport. For us we had an early morning flight so we just caught a nap before flying out.
Breakfast was non existent. 3 container for cereal all filled with Cheerios. No coffee, no waffle mix, no pastries, bread or English muffin only. No staff to address these issues