Very nice. We stayed one night on our way to Florida. Easy check-in , comfortable rooms. In our bathroom, we had a larger shower with no tub, which we preferred. We didn’t eat breakfast there so I can’t comment on the quality or variety of the food.
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酒店回复: We are glad you enjoyed your stay with us and thank you for taking the time to leave us a review.
3.0分
其他
Staff good; breakfast had good quality yogurts; bed not very comfortable; location kind of far from good restaurants in town.
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酒店回复: We are sorry you did not enjoy your stay. We will look into the bed issue. We thank you for taking the time to give us a review.
1.0分
其他
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I’d pick somewhere else
For the price of many higher quality hotels in more appealing areas this was a very disappointing stay. The bathroom was dirty, the bathtub was extremely dirty. The bed was super saggy and had zero support. It honestly felt like the equivalent of a bean bag or water bed. It was also so noisy that every movement when sleeping was loud and disrupted sleep. In addition it was so lightweight and unstable that sitting on it moved it several inches across the floor unexpectedly and I’m a smaller single person at 5’4” and 145lbs. I’m pregnant so sat down slowly and carefully and almost fell to the floor with how it moved. Ironically this was the handicap accessible room so this is even more terrifying for those needing added support with transporting from one surface to another. The hotel itself was quiet. The tv and internet only worked intermittently and kept dropping connection. This made it extremely hard to work or relax and it even struggled to maintain a call with my doctor that I needed to have. I paid for the upgraded internet and it still dropped every ten minutes or so, so it was a complete waste of money. I won’t stay in this hotel again. I won’t recommend it to others traveling to the area. I’ve bypassed other Fairfield locations when traveling since due to these issues. This was $150 stay with so many problems that it’s not worth the risk again. Luckily it was only one night but had it been multiple, I would’ve checked out early and went somewhere else.
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酒店回复: We are sorry to hear you did not enjoy your stay. The issue with the internet and the bed will be addressed with maintenance. Thank you for taking the time leave us a review.
5.0分
其他
Lobby smelt great & everything was clean. Nice, spacious room. Wish there were more options at breakfast
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酒店回复: We are glad you enjoyed your stay with us and thank you for taking the time to leave us a review.
5.0分
家庭亲子
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Hotel was nice but ran out breakfast food and no towels at the pool - did not receive email receipt as promised - front desk agt came quickly but was mostly in the office
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酒店回复: We are glad you enjoyed your stay with us and thank for taking the time to leave us a review.
5.0分
其他
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All around great
From checking in to accommodating several family members who stayed here this weekend everything was great. We were all able to meet in the lobby and pool areas to just hang out and talk and never once felt like an annoyance or that we all weren’t welcomed. Nice variety for breakfast, good internet, and the rooms are very comfortable.
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酒店回复: We are glad you enjoyed your stay with us and thank you for taking the time to leave us a review.
4.0分
情侣出游
Breakfast was a little lack luster. They only had eggs and pork sausage as the “warm food”. Would’ve liked another option or two besides bagels or cereal.
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酒店回复: We are sorry you didn't enjoy the breakfast. We thank you for taking the time to leave us a review.
3.0分
商务出差
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The hot breakfast in the morning was really good, this was the highlight of my stay. On the down side, the air conditioning unit inside the room was really noisy and loud. Please consider have an A/C repair guy service the unit to make it less noisy. Also, the room was not cleaned by maid service when I returned on my second night. It wasn't a huge deal, but it would have been nice if the bed was made and fresh towels stocked.
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酒店回复: We are so very sorry about your experience during your stay, It does look like housekeeping service was not provided due to the length of the stay. This is the Marriott standard for Fairfield, and it is automatically in the system. We are always happy to provide housekeeping services during your stay, and we can schedule that upon arrival. Please let us know any of your needs next time and we will make sure we take care of you and create a better experience. So sorry for any inconvenience this may have caused.
3.0分
其他
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It was alright. The amenities in the room weren’t that great. They gave you no water for the coffee pot, no lotion and no shower caps like most hotels do. Your site said we would only be charged one amount however we were charged $29.00 more. For the price I was charged, it wasn’t a great stay.
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酒店回复: Thank you for staying with us. We are sorry to hear that you did not enjoy your stay. The room standards for Fairfield have changed and there are certain items no longer in the room. We do offer a lot of different options at the front desk if needed such as shower caps, lotion, toothpaste, toothbrushes, etc. Please let us know on your next stay if anything is needed and we would be happy to provide this. It does look like this reservation was booked under a 3rd party site. I am not sure about the total that they showed, on our side we do see the rate was $139 however there are taxes that are not included in that rate which would total $27.95 more, not sure if this is the overage you are referring to? If there are other charges they may be charges on the booking site that we are not able to see but I would be happy to look into it for you. We do hope we can improve on your next stay. If you would like to give us a try again, give us a direct call at the front desk so we can make sure we can meet all your requests and explain all charges before your stay so there are no surprises. Again, we apologize for any inconveniences.
5.0分
情侣出游
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The hotel was perfect!!! The room was very clean, nice accommodating staff and location was centrally located !!! The breakfast was great. Overall I would definitely recommend and we will definitely be back!!!! The only negative was house keeping never came by in the 3 days we were there. They said they would be coming in after knocking on our door just before we left for the day, we got back that night and no one had been by. If we were staying another night we would have said something. But we were leaving in the morning. The hotel like I said overall was wonderful, can’t say enough good things about it!!!!
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酒店回复: We are glad you enjoyed your stay with us and thank you for taking the time to leave us a review.
Very nice. We stayed one night on our way to Florida. Easy check-in , comfortable rooms. In our bathroom, we had a larger shower with no tub, which we preferred. We didn’t eat breakfast there so I can’t comment on the quality or variety of the food.
Staff good; breakfast had good quality yogurts; bed not very comfortable; location kind of far from good restaurants in town.
I’d pick somewhere else
For the price of many higher quality hotels in more appealing areas this was a very disappointing stay. The bathroom was dirty, the bathtub was extremely dirty. The bed was super saggy and had zero support. It honestly felt like the equivalent of a bean bag or water bed. It was also so noisy that every movement when sleeping was loud and disrupted sleep. In addition it was so lightweight and unstable that sitting on it moved it several inches across the floor unexpectedly and I’m a smaller single person at 5’4” and 145lbs. I’m pregnant so sat down slowly and carefully and almost fell to the floor with how it moved. Ironically this was the handicap accessible room so this is even more terrifying for those needing added support with transporting from one surface to another. The hotel itself was quiet. The tv and internet only worked intermittently and kept dropping connection. This made it extremely hard to work or relax and it even struggled to maintain a call with my doctor that I needed to have. I paid for the upgraded internet and it still dropped every ten minutes or so, so it was a complete waste of money. I won’t stay in this hotel again. I won’t recommend it to others traveling to the area. I’ve bypassed other Fairfield locations when traveling since due to these issues. This was $150 stay with so many problems that it’s not worth the risk again. Luckily it was only one night but had it been multiple, I would’ve checked out early and went somewhere else.
Lobby smelt great & everything was clean. Nice, spacious room. Wish there were more options at breakfast
Hotel was nice but ran out breakfast food and no towels at the pool - did not receive email receipt as promised - front desk agt came quickly but was mostly in the office
All around great
From checking in to accommodating several family members who stayed here this weekend everything was great. We were all able to meet in the lobby and pool areas to just hang out and talk and never once felt like an annoyance or that we all weren’t welcomed. Nice variety for breakfast, good internet, and the rooms are very comfortable.
Breakfast was a little lack luster. They only had eggs and pork sausage as the “warm food”. Would’ve liked another option or two besides bagels or cereal.
The hot breakfast in the morning was really good, this was the highlight of my stay. On the down side, the air conditioning unit inside the room was really noisy and loud. Please consider have an A/C repair guy service the unit to make it less noisy. Also, the room was not cleaned by maid service when I returned on my second night. It wasn't a huge deal, but it would have been nice if the bed was made and fresh towels stocked.
It was alright. The amenities in the room weren’t that great. They gave you no water for the coffee pot, no lotion and no shower caps like most hotels do. Your site said we would only be charged one amount however we were charged $29.00 more. For the price I was charged, it wasn’t a great stay.
The hotel was perfect!!! The room was very clean, nice accommodating staff and location was centrally located !!! The breakfast was great. Overall I would definitely recommend and we will definitely be back!!!! The only negative was house keeping never came by in the 3 days we were there. They said they would be coming in after knocking on our door just before we left for the day, we got back that night and no one had been by. If we were staying another night we would have said something. But we were leaving in the morning. The hotel like I said overall was wonderful, can’t say enough good things about it!!!!