酒店回复: Dear Guest,We apologize for the inconvenience regarding the deposit. Charging it after check-out and delaying the refund is not the experience we want for our guests. We understand your frustration and appreciate you bringing this to our attention. Your feedback will help us improve our processes moving forward.Sincerely,Hotel Manager
Property in disrepair no hot water heater broken didnt work bed spreads flthy shower curtain rod ripped off wall tacked up tried to cover with curtain not attached staff very nice however i would not ever book again there location was perfect for us surrounding area lovely all and all i give it a 1 or 2 at best im being kind
虽然是温德姆旗下,但provo 这家酒店却比较一般,房间不大,提供的用品也很简单,不过比较干净,前台服务不错,短暂住一晚还是OK的
服务:好
设施:好
餐饮:一般
总的来说,我觉得还行,但是有些地方不太满意。毛巾和墙壁都有点脏,这让我不太喜欢。另外,住宿环境也不太好,来了些非常吵闹的人,又是尖叫又是开派对,整个晚上都很吵,管理员也没有采取任何措施,这让人很不舒服!我还发现,在网站上预订会便宜很多。
整体不错,下次还会再选。
没有制冰机,而且坏了一段时间了,他们什么也没做。游泳池也停了。
123房间的抽油烟机噪音很大。
房间里有微波炉。
房间气候非常好。
房间里需要空气清新剂来防止霉味。
他们无故扣了押金,我们两小时后离开时,他们又把钱扣了,还说10天后会退款。我可不这么认为。我住过好几家酒店,从来没发生过这种情况。
总体来说服务非常好,他们提供的就是他们给你的,而且价格实惠👍
非常舒适,价格合理,我真的很喜欢这家酒店。
令我失望的是早餐不够丰盛。房间有点暗。能够自由进出房间真是太好了。
Property in disrepair no hot water heater broken didnt work bed spreads flthy shower curtain rod ripped off wall tacked up tried to cover with curtain not attached staff very nice however i would not ever book again there location was perfect for us surrounding area lovely all and all i give it a 1 or 2 at best im being kind