酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
5.0分
其他
原文
翻译提供方：Google
嘿 of sayuno 不是管子
1.0分
商务出差
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Staff was very friendly and nice, the room was clean but after sitting on the bed for a few we started seeing bugs so we requested a refund and the stag was very cooperative
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
3.0分
其他
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failed to refund security deposit
Was charged $100 for security deposit and 14 days later I needed to call the bank and dispute. Not worth my time. I will be back in Salisbury, but NEVER stay there again.
酒店回复: thank for staying and apology
1.0分
商务出差
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Went and gave 200 in cash for a deposite which i had no problem with. But when i asked about getting my money back before 6am i was told yes by the lady i can... due to me having to go to work. But when i got to the front desk in the moring i got a lazy man rude as can be still sitting and said no and pointed to the sign. No good morning no nothing. Just arms cross mean mug and being lazy. Never again will i be going here. Toilet was making a noise the whole time to. The tub paint was pealed off.
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酒店回复: Sorry to hear about the issues you experienced with our front desk staff and the room's condition. We apologize for the inconsistency regarding the deposit refund and the poor service you received. We'll review our staff's behavior and work on improving our customer service. We also apologize for the room's condition. Thank you for sharing your feedback.
4.0分
其他
We needed a place to stay for the night because we had to be to the airport by 9 am. This was close and priced right.
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. We hope to see you again soon. Sincerely, GM
4.0分
情侣出游
Toilet ran all night. The bathroom fan and the AC were very noisy
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
5.0分
其他
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I was told about $100 deposit dor booking 3rd party. Would have nice to notify ua prior. My bathtub was a little on the dirty side. I went ans bought more supplies to clean it
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酒店回复: Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
3.0分
其他
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It’s a step above red roof inn or other properties where in this case the entrance to your room is inside the building. room was OK. It was clean, though top latch was missing a piece and you had to flush toilet twice. hot breakfast was pretty decent, bacon, scrambled eggs, sausage and waffle makers. located close to 85, but wouldn’t stay there again.
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酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
4.0分
其他
4-20
The smell of pot was overwhelming. They were worried about me lighting up a Marlboro, when half the guest are blazing up
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
他们不得不给我换房间，因为他们没有清理冰箱，导致冰箱里有大量冰块，所以冰箱是打开的。
嘿 of sayuno 不是管子
Staff was very friendly and nice, the room was clean but after sitting on the bed for a few we started seeing bugs so we requested a refund and the stag was very cooperative
failed to refund security deposit
Was charged $100 for security deposit and 14 days later I needed to call the bank and dispute. Not worth my time. I will be back in Salisbury, but NEVER stay there again.
Went and gave 200 in cash for a deposite which i had no problem with. But when i asked about getting my money back before 6am i was told yes by the lady i can... due to me having to go to work. But when i got to the front desk in the moring i got a lazy man rude as can be still sitting and said no and pointed to the sign. No good morning no nothing. Just arms cross mean mug and being lazy. Never again will i be going here. Toilet was making a noise the whole time to. The tub paint was pealed off.
We needed a place to stay for the night because we had to be to the airport by 9 am. This was close and priced right.
Toilet ran all night. The bathroom fan and the AC were very noisy
I was told about $100 deposit dor booking 3rd party. Would have nice to notify ua prior. My bathtub was a little on the dirty side. I went ans bought more supplies to clean it
It’s a step above red roof inn or other properties where in this case the entrance to your room is inside the building. room was OK. It was clean, though top latch was missing a piece and you had to flush toilet twice. hot breakfast was pretty decent, bacon, scrambled eggs, sausage and waffle makers. located close to 85, but wouldn’t stay there again.
4-20
The smell of pot was overwhelming. They were worried about me lighting up a Marlboro, when half the guest are blazing up