酒店回复: We’re so glad to hear that you had an enjoyable stay with us at the Hyatt House Addison. Your kind words mean a lot to our team, and we look forward to welcoming you back soon.
5.0分
商务出差
原文
翻译提供方：Google
酒店位置很好，只是前台工作人员不够友好。
酒店回复: Gracias por sus comentarios.
4.0分
商务出差
原文
翻译提供方：Google
一切都很好，但是健身房条件很差而且很小。
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酒店回复: Thank you for your feedback. We will have our management team look into your concerns about the gym.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都很棒。
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酒店回复: ¡Gracias! Nos alegra que hayas disfrutado de tu estancia con nosotros.
5.0分
情侣出游
Yes the room was clean as always, but there were no forks and the ironing board was missing, no extra blanket. Weekend staff was awesome
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酒店回复: Thank you! We're glad you enjoyed your stay with us. We apologize for the issues you did have, and we'll try to do better for you next time.
3.0分
其他
The staff was great. However, our room was musty and smelled faintly of cigarettes, with old and uncomfortable furniture.
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酒店回复: We apologize for the inconveniences in your stay and appreciate your feedback.
2.0分
其他
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Yikes. I was not prepared for this stay. We booked two nights and left after one. I will say that the staff are very friendly. BUT, this is not a hotel. It's an older apartment complex. There was no elevator, so you have to schlep up stairs. Breakfast items were limited, so we left and had breakfast elsewhere. I'm sure these accommodations work for someone, but not me.
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酒店回复: We apologize for the inconveniences during your stay and appreciate your feedback. Although the property may somewhat resemble an apartment complex, it has in fact always been a hotel.
5.0分
家庭亲子
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The breakfast was okay. The property is nice. Staff is awesome, everyone was always willing to assist. Hotel was quiet and it’s close enough to all the happenings in the area
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酒店回复: Thank you! We're glad you enjoyed your stay with us and hope to see you again!
2.0分
情侣出游
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The facilities were good but the kitchen was lacking Cookware and basic cooking essentials. Remotes for the TV's did not work, They removed soiled towels daily but did not replace them with clean ones. Ran out of toilet paper. When we called the staff they were less than helpful and we had to go to the front desk to get anything we needed.
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酒店回复: We apologize for the inconveniences during your stay and appreciate your feedback. We will pass this along to management.
很不错的酒店。
酒店不错，位置优越
房间宽敞但略显老旧
厨房设施简陋；如需所需（餐具、锅、玻璃杯等），请咨询前台
酒店位置很好，只是前台工作人员不够友好。
一切都很好，但是健身房条件很差而且很小。
一切都很棒。
Yes the room was clean as always, but there were no forks and the ironing board was missing, no extra blanket. Weekend staff was awesome
The staff was great. However, our room was musty and smelled faintly of cigarettes, with old and uncomfortable furniture.
Yikes. I was not prepared for this stay. We booked two nights and left after one. I will say that the staff are very friendly. BUT, this is not a hotel. It's an older apartment complex. There was no elevator, so you have to schlep up stairs. Breakfast items were limited, so we left and had breakfast elsewhere. I'm sure these accommodations work for someone, but not me.
The breakfast was okay. The property is nice. Staff is awesome, everyone was always willing to assist. Hotel was quiet and it’s close enough to all the happenings in the area
The facilities were good but the kitchen was lacking Cookware and basic cooking essentials. Remotes for the TV's did not work, They removed soiled towels daily but did not replace them with clean ones. Ran out of toilet paper. When we called the staff they were less than helpful and we had to go to the front desk to get anything we needed.