酒店回复: Hello Raymond, Thank you for your feedback regarding the information about the Jacuzzi in your room. We understand how important accurate descriptions are when planning your stay. Your comments will be shared with the appropriate teams for review as we strive to improve our communication about room amenities. We appreciate your understanding and hope you will consider staying with us again in the future.
酒店回复: Hello Andreina,Agradecemos tus comentarios y lamentamos que tu experiencia no haya alcanzado tus expectativas. Siempre buscamos ofrecer una estancia agradable a nuestros huéspedes y tomaremos en cuenta tus observaciones sobre la habitación y el desayuno. Esperamos que consideres alojarte con nosotros nuevamente en el futuro para que puedas disfrutar de una mejor experiencia.
5.0分
其他
原文
翻译提供方：Google
一切都很完美
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酒店回复: Hello Fidel,Nos alegra saber que tuvo una estadía perfecta. Su satisfacción es muy importante para nosotros, y su feedback positivo es muy apreciado. Esperamos recibirlo nuevamente en su próximo viaje y brindarle otra experiencia excepcional. ¡Gracias por su comentario!
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Hello Javier,We're moved to hear you had an excellent experience during your stay! Your positive feedback inspires our team to maintain high standards for our guests. Thank you for taking the time to share your thoughts, and we hope to welcome you back in the future for another wonderful visit.
4.0分
其他
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It was ok
It was ok. I was in town for a friend's birthday and, the location was perfect. I love a free breakfast and this one has a waffle maker. The size of the room was great for the price. But it wasn't all perfect ...The hotel itself was a little outdated. The room had a lot of stains on the floor and, the comforter on the bed felt like plastic. It also had a musty smell in the room. But overall I enjoyed my stay.
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酒店回复: Hello Margaret,Thank you for taking the time to share your experience. We're glad to hear that you enjoyed the location and the complimentary breakfast options. Your feedback regarding the room's condition is appreciated and will be shared with our team for their review. We strive to enhance our guests' experience and your input helps us in that effort. We hope to welcome you back during your next visit to the area!
5.0分
其他
Excellent location and amenities…close to downtown Woodstock with availability to outstanding restaurants and entertainment!
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酒店回复: Hello Judy,Thank you for sharing your positive feedback about our location and amenities. It's great to hear you enjoyed easy access to the vibrant downtown Woodstock scene. We strive to provide our guests with a wonderful experience and hope you had a memorable stay while exploring the outstanding restaurants and entertainment. We appreciate your comments and hope to welcome you back in the future!
3.0分
其他
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Outdated
The rooms were outdated. The fixtures were old. The outlets were loose. The couch had a tear in the upholstery. The carpet had a bright red stain. The AC did not work properly. It was stuffy with the thermostat on 60 and it definitely was not 60 in the room. My family members confirmed it was not just me. The hot water took a while to get hot for showers. The bed sheets had little bumps like they were old.
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酒店回复: Hello Wendy,Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the room condition and maintenance issues as they are important for us to know. Your comments will be shared with our management team for further review. We strive to provide a comfortable experience and are sorry to hear that this was not your experience. Your input helps us as we work on improvements to enhance our guests' future visits.
3.0分
家庭亲子
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This hotel had good reviews, but didnt work for us. When we arrived the staff didnt even greet us (I know it was late...).
We asked for the room to be cleared the 2nd day and they were hesitant, thankfully they did after insisting.
Bathroom had a small area of visible mold but the entire room smelled like it had "humidity" first thought it was because the AC was off but the smell continued.
On the good side the room was very spacious and breakfast was included.
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酒店回复: Hello Marlenie,Thank you for your feedback regarding your recent stay. We appreciate your observations about staff interactions and room conditions, as they are essential for improvement. It’s great to hear you enjoyed the spacious room and breakfast offerings. Your comments have been noted and will be shared with our team to enhance the overall guest experience. We hope you'll consider staying with us again in the future to enjoy a more positive experience.
4.0分
其他
The staff was very friendly and accommodating. They let us check in very early so we could use the WiFi for work and school.
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酒店回复: Hello Robin,Thank you for sharing your experience! We're glad to hear that our team was friendly and accommodating during your stay, and that early check-in allowed you to get your work done. Your feedback motivates us to maintain our high standards of service. We hope to welcome you back in the future for another enjoyable stay!
3.0分
家庭亲子
Convient to area.
Room needed upgrading__ bath tub,light by bed didn’t work, no extra blanket
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酒店回复: Hello Lois K,Thank you for taking the time to share your feedback. We're glad to hear you found the location convenient. Your comments regarding the room's condition and amenities have been noted, and we appreciate your insights as they help us identify areas for improvement. We hope you enjoyed your stay overall and will consider us for a future visit to the area.
没有。广告暗示有按摩浴缸。
********** 上的广告暗示房间有按摩浴缸。我们到了那里才发现，他们已经好几年没装按摩浴缸了。
我觉得价格有点高，至少我分配到的房间天花板有点裂。睡觉时我听到了噪音，早餐几乎没有变化，甚至连水都没有，我儿子只喝水。
一切都很完美
伟大的
It was ok
It was ok. I was in town for a friend's birthday and, the location was perfect. I love a free breakfast and this one has a waffle maker. The size of the room was great for the price. But it wasn't all perfect ...The hotel itself was a little outdated. The room had a lot of stains on the floor and, the comforter on the bed felt like plastic. It also had a musty smell in the room. But overall I enjoyed my stay.
Excellent location and amenities…close to downtown Woodstock with availability to outstanding restaurants and entertainment!
Outdated
The rooms were outdated. The fixtures were old. The outlets were loose. The couch had a tear in the upholstery. The carpet had a bright red stain. The AC did not work properly. It was stuffy with the thermostat on 60 and it definitely was not 60 in the room. My family members confirmed it was not just me. The hot water took a while to get hot for showers. The bed sheets had little bumps like they were old.
This hotel had good reviews, but didnt work for us. When we arrived the staff didnt even greet us (I know it was late...).
We asked for the room to be cleared the 2nd day and they were hesitant, thankfully they did after insisting.
Bathroom had a small area of visible mold but the entire room smelled like it had "humidity" first thought it was because the AC was off but the smell continued.
On the good side the room was very spacious and breakfast was included.
The staff was very friendly and accommodating. They let us check in very early so we could use the WiFi for work and school.
Convient to area.
Room needed upgrading__ bath tub,light by bed didn’t work, no extra blanket