酒店回复: Dear Jarol,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any inconvenience regarding our pool closure. Your feedback is gratefully received, and we'll be sure to discuss all of your comments internally so that improvements can be made for the future. Thank you, and we hope you will consider giving us another chance soon.
5.0分
其他
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Room was clean. As always, the beds are comfortable, sheets and pillows are top class and clean. That big thick comforter and all those hypoallergenic pillows provide a terrific nights sleep in a safe and quiet atmosphere. It's why I always stay there on my way back n forth from Nashville.
1.0分
其他
The room is filthy wallpapers peeling off the ceiling and there are bugs. I have pictures
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酒店回复: We're incredibly disappointed to learn of your recent stay. Please know that what you've described is not typical of our property, and we sincerely apologize for the discomfort caused. Our leadership team is reviewing your comments with diligence to ensure these matters are addressed. Thank you for letting us know, and we hope to one day earn your trust with a much better stay.
1.0分
情侣出游
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I was for night . We need ny was getting allergies from bed. Bad smells and i be requesting refund. I move next to different hothel look good by picture but when there was no happy the look and smell of build and room.
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酒店回复: We apologize for any concerns you experienced during your visit. Providing a fresh and comfortable experience is important to our team, and your comments about the bed and odor will be addressed promptly. Thank you for bringing this to our attention. We hope you will consider giving us another chance in the future for a better stay.
1.0分
商务出差
The carpet was sticky, there were roaches in the bathroom and the beds were uncomfortable.
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酒店回复: Thank you for your feedback. We are sorry to hear about your experience. Cleanliness and comfort are our top priorities, and it's disappointing to know we fell short. Please know that we take pest control and housekeeping seriously, and your comments have been shared with our team. We appreciate you bringing these matters to our attention, as it helps us continue to improve for all our guests.
1.0分
其他
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Better than the streets but not much.
Water pressure was poor, room was dirty and run down. Outlets were coming out of the walls. Overall not a pleasant experience.
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酒店回复: Dear Kortney,Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. The issues you mentioned are not up to our standards. We take your comments seriously and have shared them with our team. We understand how important comfort and safety are, and regret that we fell short in your case. We will be reviewing this to ensure any issues are addressed right away. We appreciate you bringing these matters to our attention and for your feedback.
4.0分
情侣出游
The lady behind the counter understood my disabilities and helped make it easier for me which meant a lot. You don't get that very often anywhere
2.0分
商务出差
I knew it was a cheap place, but at least a working vending and ice machine seems pretty basic.
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酒店回复: Thank you for your feedback. We understand the importance of basic amenities like vending and ice machines. We are sorry for any inconvenience caused by their unavailability. We appreciate your understanding and hope to welcome you back soon for a much better experience.
这是我最喜欢的酒店之一；他们对我和我的家人都非常友善，前台的那位女士超级友好。而且电视也很棒！
酒店超级干净，安静，很好。
说是有泳池但是没用
Room was clean. As always, the beds are comfortable, sheets and pillows are top class and clean. That big thick comforter and all those hypoallergenic pillows provide a terrific nights sleep in a safe and quiet atmosphere. It's why I always stay there on my way back n forth from Nashville.
The room is filthy wallpapers peeling off the ceiling and there are bugs. I have pictures
I was for night . We need ny was getting allergies from bed. Bad smells and i be requesting refund. I move next to different hothel look good by picture but when there was no happy the look and smell of build and room.
The carpet was sticky, there were roaches in the bathroom and the beds were uncomfortable.
Better than the streets but not much.
Water pressure was poor, room was dirty and run down. Outlets were coming out of the walls. Overall not a pleasant experience.
The lady behind the counter understood my disabilities and helped make it easier for me which meant a lot. You don't get that very often anywhere
I knew it was a cheap place, but at least a working vending and ice machine seems pretty basic.