酒店回复: Dear Guest,We regret the inconvenience you experienced during your stay. Your concern regarding the pest issue has been noted, and our housekeeping and pest control teams have been informed to ensure a thorough inspection and corrective action. Guest comfort and confidence in our cleanliness standards are very important to us. We appreciate your feedback and will continue working to maintain a clean and reassuring environment for all future guests.Sincerely, Hotel Management
5.0分
其他
原文
翻译提供方：Google
非常好的地方
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酒店回复: Dear Guest,Thank you for your positive feedback. It is gratifying to hear that you found our property to be a very good place for your stay. Our team strives to create a welcoming and comfortable environment for all guests, and your brief yet encouraging remark is appreciated. We look forward to the opportunity to welcome you back and provide the same level of quality service on your future visits.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方：Google
我不喜欢这里的设施
酒店回复: Thank you for staying with us
3.0分
其他
原文
翻译提供方：Google
好的
酒店回复: thank you for sharing your experience.
5.0分
其他
原文
翻译提供方：Google
都好
1.0分
其他
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Staff checking us in was excellent. Property was very run down and needed maintenance. The room was clean. Sheets soft and floor clean. Outside was very dirty. Metal stairs were rusted badly.
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酒店回复: Dear Guest,Thank you for taking the time to share your balanced feedback. We are glad to hear that you experienced excellent service during check-in and found your room clean and comfortable with soft sheets and tidy floors. Your comments about the property’s maintenance and exterior conditions are appreciated and have been shared with our team for review. We value your perspective as it helps us continue improving and hope to welcome you back to a refreshed stay in the future.Sincerely, Hotel Manager
1.0分
其他
There were bugs in the lit out couch that my kids slept on we had to leave in the middle of the night
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酒店回复: Dear Guest,We have taken note of your feedback for further review and investigation.Sincerely, Hotel Management
5.0分
其他
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I can't remember her name, but the lady who checked me in was the most warm, caring and thoughtful human I have met in a long time! And friendly. Give her a raise! She earned one!
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酒店回复: Dear Christine,Thank you for awarding us a perfect 10 out of 10 rating. We are thrilled to hear that your check-in experience was made so memorable by the warm, caring, and thoughtful service of our team member. Your recognition of her friendliness and dedication truly means a lot. We take great pride in having staff who create such lasting impressions, and your kind words will certainly be shared with her. We look forward to welcoming you back for another outstanding stay.Sincerely, Hotel Manager
房间打扫过了
客房服务一直都很稳定，但房间需要翻新了。
床上有一只死虫子，后来他们给我换了房间，但我不再相信它了。
非常好的地方
我不喜欢这里的设施
好的
都好
Staff checking us in was excellent. Property was very run down and needed maintenance. The room was clean. Sheets soft and floor clean. Outside was very dirty. Metal stairs were rusted badly.
There were bugs in the lit out couch that my kids slept on we had to leave in the middle of the night
I can't remember her name, but the lady who checked me in was the most warm, caring and thoughtful human I have met in a long time! And friendly. Give her a raise! She earned one!