酒店回复: Dear Guest,We appreciate your feedback regarding the presentation, friendliness of our staff, and the hotel's location. We apologize for any inconvenience caused by the odor in your room and the bed sheets. Your comments will assist us in enhancing our services for future guests. Thank you for sharing your experience with us.
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其他
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糟糕的住宿体验
我们原本以为这家酒店会像其他 Super 8 酒店一样，给我们带来同样的住宿体验。这家酒店应该关门。这里很脏，地毯很脏，浴室也很脏，没有电梯，没有制冰机，没有额外的毛巾，淋浴排水管破裂，用垫子盖着，淋浴喷头坏了。水槽里没有热水
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酒店回复: Hello Pamela, We apologize for any inconveniences you encountered and appreciate your feedback. We take all comments seriously and will address your concerns with our team for improvement. Our goal is to ensure all guests have a comfortable stay with us, and we regret if we fell short of your expectations this time.
酒店回复: Hello Cecilio, We're sorry to hear about your experience; your feedback is important to us for future improvements. We recommend guests contact management directly to share concerns during their stay. Thank you for bringing these matters to our attention.
酒店回复: Hello TRACY, We regret to hear about your experience and appreciate your feedback. Please contact our management team directly to discuss your concerns in more detail. Your input helps us improve for future guests.
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其他
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房间里没有垃圾桶。毯子脏兮兮的。床罩上有洞和污渍。毛巾很旧。没有浴巾。瓷砖填缝松动。有异味。没有电梯，因此不符合 ADA 标准。没有早餐，尽管网站上宣传包含早餐。清洁人员很友好。街对面就是 LA Fitness。步行即可到达 ALDI 和几家独特的餐厅。
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酒店回复: Hello Theresa,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We will address the issues you mentioned with our housekeeping team to ensure improvements are made. We appreciate your kind words about our friendly cleaning staff and the convenient location of the hotel. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
酒店回复: Hello Julie, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
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商务出差
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太糟糕了
远离！说真的，这个地方简直是一场灾难，标志上写着“正在施工”，但实际上并没有！
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酒店回复: Hello Fernando, We regret to hear about your experience and appreciate your feedback. We strive to ensure our guests' comfort and apologize for any inconvenience caused by our renovation process. We hope you will consider giving us another chance in the future to provide you with an improved stay.
酒店回复: Hello Kathy, We apologize for any inconvenience you experienced during your stay with us. Your feedback will be shared with our team for further review and improvement moving forward. Please contact our management team directly to discuss your concerns in more detail. Thank you for bringing this to our attention.
酒店回复: Hello Kelly ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
酒店回复: Hello Jean ,I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
麝香
走进酒店，酒店布置很好。办理入住手续后，当你走进走廊时（我检查过，任何走廊都是这样），麝香般的湿地毯气味混合着淡淡的芬必适味，开始一点一点地占据你的嗅觉……走进你的房间，气味会更加浓烈，更棒的是，你可能会在床单上发现几处可能是吸烟者留下的烧痕？
工作人员很友好，位置也很好，但仅此而已。
糟糕的住宿体验
我们原本以为这家酒店会像其他 Super 8 酒店一样，给我们带来同样的住宿体验。这家酒店应该关门。这里很脏，地毯很脏，浴室也很脏，没有电梯，没有制冰机，没有额外的毛巾，淋浴排水管破裂，用垫子盖着，淋浴喷头坏了。水槽里没有热水
房间很糟糕，闻起来有霉味，浴室瓷砖破损，水压不足，床单有烟头烫过的痕迹。浴室里只有一条毛巾。这样的例子不胜枚举。一切都很糟糕。
这与广告宣传的不符，游泳池关闭，浴室状况很差，非常吵闹，没有效果。窗帘挂在轨道外，毯子上有香烟烫痕。
由于条件恶劣，我们没有住满预订的全部时间。
房间里没有垃圾桶。毯子脏兮兮的。床罩上有洞和污渍。毛巾很旧。没有浴巾。瓷砖填缝松动。有异味。没有电梯，因此不符合 ADA 标准。没有早餐，尽管网站上宣传包含早餐。清洁人员很友好。街对面就是 LA Fitness。步行即可到达 ALDI 和几家独特的餐厅。
如果您喜欢与蟑螂共处，那么这个地方就很适合您！而且，房间的地毯上还有碎玻璃。考虑到这个房间的价格，我建议您花 15 分钟的时间到另一家酒店。
太糟糕了
远离！说真的，这个地方简直是一场灾难，标志上写着“正在施工”，但实际上并没有！
房间和设施内都弥漫着浓重的香烟和污秽气味。床上的毯子上有香烟烫痕。地毯似乎从未清洗过。呼吸困难，难以忍受这种状况
房间有异味，我只住了一晚，因为没地方可去，所以很短的时间内没睡着，他们本应该只收我一晚的费用，但却把整整两晚都收了……床上有虫子，很痒，根本睡不着，住过最糟糕的一次，换了房间，条件更差，令人恶心
我不得不在那里住了一晚，因为我半夜才到，而且在该地区找不到其他地方可去。床单和枕套很脏，地毯脏得要命（我一直穿着鞋），浴缸脏得要命，淋浴喷头一直在漏水（听起来就像有人一直在洗澡）。前台的男士非常好，试图提供帮助，但我无法让我的家人在第二天早上再多待一分钟，很早。这是一次非常恶心的经历，非常令人失望。我差点就结束了我的旅行，回家了，我的意思是，那些酒店的糟糕条件几乎毁了我的整个周末，因为他们至少达不到平均水平。我永远不会再回到这个特定的地方，如果可以的话，我希望每个人都知道这件事。试图获得退款，但那里没有经理。我留下了我的电话号码，从那以后就再也没有收到他们的任何消息。我想要退款！！