Staff was great, pool was fun and able to get dinner and drinks too. Late checkout was also very nice
5.0分
其他
Nice mini vacation
Rooms were clean. It looked like the bathroom had just been redone... and it had a tub! People were friendly. Lovely stay.
1.0分
其他
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It was disgusting, there was mold growing on the walls in room 118, I have pictures of it. It was in the corner by the door that you could not open, I ordered a pool side room and every room that they put us in had problems and we changed 3 times. We deserve a refund.
2.0分
情侣出游
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The room smelled to moldy and damp. We asked for a refund we could not stay. We stayed one night because we had tickets to the Red. Festival. But had to leave the next night. Lost our money one one night of stay. Because we booked thru a third party, I guess you guys! Would like a refund for the one-night we had to leave. due to poor breathing and moldy room.
2.0分
家庭亲子
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The showerhead in our room was installed upside down so it shot water out perpendicular. But you could tilt it UPWARDS, just down down. This caused an awkward shower situation and potential flooding. Also the layout of the room was awkward. When we walked into our room we thought it was a broom closet; it opened to a hallway and we couldn't turn on a light to see that the rest of the room was around the corner. Also when we were packing up we found a pair of socks that wasn't ours, so the room was not properly cleaned before our stay.
1.0分
其他
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to start off our first room didn't work, took 2 tries' then they gave us a new room. this room the door was already open because it didn't close all the way. we got in and the room is extremely dark; the lighting was not good. and the smell was horrible. the HVAC was off, so it was extremely musky from the humidity coming off the pool area. you had to run the shower for about 5 min before we got hot water. the toilets are made for grade school kids. the pool area was very dark and most the lights don't work or they constantly flicker, for the price we paid for this room we could have stayed at a way nicer hotel. will not stay again.
2.0分
其他
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Our first room smelled of smoke terribly, so we requested a different room. The next room, (and whole building) was so humid that everything was damp: the carpet, the towel, the bedding. There was a large spot of mold above the AC, the sink barely drains, the shower curtain will not close on either end because of the sagging curtain rod, and there is not enough lighting. I definitely would not stay here again.
4.0分
其他
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It was great however, we wanted to add one more day and the 2 beds room were not available. She offered one and sfa bed however those were extremely expensive 520 per night, thats insane.
2.0分
家庭亲子
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The building was pretty outdated and unkept. It was not very clean and our room smelled like mildew. The pool area was very outdated and the water was really gross with bits of dirt and debris floating in it. Hot tubs were minimally warm with no adequate covers on the jets so water flew everywhere. The staff at the front desk were nice. Breakfast was not great, eggs tasted bad and sausage was served cold our second morning. The person running breakfast seemed overwhelmed.
2.0分
家庭亲子
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The main lobby and pool area was clean and nice, but my room was not clean at all. There was a glob of hair left on the shower wall, empty shampoo/conditioner bottle, no soap for washing your hands, crumbs in the carpeting, and very dim lighting. We had a pool side room on the 2nd floor and it was very moist in our room. There was no outside window so it was very dark. Everything felt slightly damp from the moisture of the pool. Our air conditioner was very loud and clanky, I had to turn it off at night so I could sleep. The pool area was super busy and loud. Thankful the pool did close at 10 pm, so it does quiet down after 10pm. I’m not super picky and did not complain, but just basic cleaning needs were not great. There was no daily cleaning in our room either. I would not stay at this hotel again or recommend it to others.
Staff was great, pool was fun and able to get dinner and drinks too. Late checkout was also very nice
Nice mini vacation
Rooms were clean. It looked like the bathroom had just been redone... and it had a tub! People were friendly. Lovely stay.
It was disgusting, there was mold growing on the walls in room 118, I have pictures of it. It was in the corner by the door that you could not open, I ordered a pool side room and every room that they put us in had problems and we changed 3 times. We deserve a refund.
The room smelled to moldy and damp. We asked for a refund we could not stay. We stayed one night because we had tickets to the Red. Festival. But had to leave the next night. Lost our money one one night of stay. Because we booked thru a third party, I guess you guys! Would like a refund for the one-night we had to leave. due to poor breathing and moldy room.
The showerhead in our room was installed upside down so it shot water out perpendicular. But you could tilt it UPWARDS, just down down. This caused an awkward shower situation and potential flooding. Also the layout of the room was awkward. When we walked into our room we thought it was a broom closet; it opened to a hallway and we couldn't turn on a light to see that the rest of the room was around the corner. Also when we were packing up we found a pair of socks that wasn't ours, so the room was not properly cleaned before our stay.
to start off our first room didn't work, took 2 tries' then they gave us a new room. this room the door was already open because it didn't close all the way. we got in and the room is extremely dark; the lighting was not good. and the smell was horrible. the HVAC was off, so it was extremely musky from the humidity coming off the pool area. you had to run the shower for about 5 min before we got hot water. the toilets are made for grade school kids. the pool area was very dark and most the lights don't work or they constantly flicker, for the price we paid for this room we could have stayed at a way nicer hotel. will not stay again.
Our first room smelled of smoke terribly, so we requested a different room. The next room, (and whole building) was so humid that everything was damp: the carpet, the towel, the bedding. There was a large spot of mold above the AC, the sink barely drains, the shower curtain will not close on either end because of the sagging curtain rod, and there is not enough lighting. I definitely would not stay here again.
It was great however, we wanted to add one more day and the 2 beds room were not available. She offered one and sfa bed however those were extremely expensive 520 per night, thats insane.
The building was pretty outdated and unkept. It was not very clean and our room smelled like mildew. The pool area was very outdated and the water was really gross with bits of dirt and debris floating in it. Hot tubs were minimally warm with no adequate covers on the jets so water flew everywhere. The staff at the front desk were nice. Breakfast was not great, eggs tasted bad and sausage was served cold our second morning. The person running breakfast seemed overwhelmed.
The main lobby and pool area was clean and nice, but my room was not clean at all. There was a glob of hair left on the shower wall, empty shampoo/conditioner bottle, no soap for washing your hands, crumbs in the carpeting, and very dim lighting. We had a pool side room on the 2nd floor and it was very moist in our room. There was no outside window so it was very dark. Everything felt slightly damp from the moisture of the pool. Our air conditioner was very loud and clanky, I had to turn it off at night so I could sleep. The pool area was super busy and loud. Thankful the pool did close at 10 pm, so it does quiet down after 10pm. I’m not super picky and did not complain, but just basic cleaning needs were not great. There was no daily cleaning in our room either. I would not stay at this hotel again or recommend it to others.