Check in was fine, however, our old heater unit in our room every time it turned on it was extremely noisy. It kept on waking us up during the night. It was so loud I had to turn up the volume on television once heater turned off I had to lower the volume on television.
5.0分
其他
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The rooms were nice but the real treat at this place is the breakfast! The staff member who made the breakfast was kind and caring. He made a point to talk to everyone! He made a delicious breakfast too!
3.0分
其他
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Pools only 3 ft deep adults have to turn in a card to get breakfast eggs and sausage, they only gave us 2 to start and had to ask for another. Pool area is interesting but the “party” rainbow lights all day made it hard to see in the morning. The room had sloppy painting all over. There was staining in the tub from hard water.
5.0分
家庭亲子
Staff was great, pool was fun and able to get dinner and drinks too. Late checkout was also very nice
5.0分
其他
Nice mini vacation
Rooms were clean. It looked like the bathroom had just been redone... and it had a tub! People were friendly. Lovely stay.
1.0分
其他
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It was disgusting, there was mold growing on the walls in room 118, I have pictures of it. It was in the corner by the door that you could not open, I ordered a pool side room and every room that they put us in had problems and we changed 3 times. We deserve a refund.
2.0分
情侣出游
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The room smelled to moldy and damp. We asked for a refund we could not stay. We stayed one night because we had tickets to the Red. Festival. But had to leave the next night. Lost our money one one night of stay. Because we booked thru a third party, I guess you guys! Would like a refund for the one-night we had to leave. due to poor breathing and moldy room.
2.0分
家庭亲子
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The showerhead in our room was installed upside down so it shot water out perpendicular. But you could tilt it UPWARDS, just down down. This caused an awkward shower situation and potential flooding. Also the layout of the room was awkward. When we walked into our room we thought it was a broom closet; it opened to a hallway and we couldn't turn on a light to see that the rest of the room was around the corner. Also when we were packing up we found a pair of socks that wasn't ours, so the room was not properly cleaned before our stay.
1.0分
其他
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to start off our first room didn't work, took 2 tries' then they gave us a new room. this room the door was already open because it didn't close all the way. we got in and the room is extremely dark; the lighting was not good. and the smell was horrible. the HVAC was off, so it was extremely musky from the humidity coming off the pool area. you had to run the shower for about 5 min before we got hot water. the toilets are made for grade school kids. the pool area was very dark and most the lights don't work or they constantly flicker, for the price we paid for this room we could have stayed at a way nicer hotel. will not stay again.
2.0分
其他
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Our first room smelled of smoke terribly, so we requested a different room. The next room, (and whole building) was so humid that everything was damp: the carpet, the towel, the bedding. There was a large spot of mold above the AC, the sink barely drains, the shower curtain will not close on either end because of the sagging curtain rod, and there is not enough lighting. I definitely would not stay here again.
Check in was fine, however, our old heater unit in our room every time it turned on it was extremely noisy. It kept on waking us up during the night. It was so loud I had to turn up the volume on television once heater turned off I had to lower the volume on television.
The rooms were nice but the real treat at this place is the breakfast! The staff member who made the breakfast was kind and caring. He made a point to talk to everyone! He made a delicious breakfast too!
Pools only 3 ft deep adults have to turn in a card to get breakfast eggs and sausage, they only gave us 2 to start and had to ask for another. Pool area is interesting but the “party” rainbow lights all day made it hard to see in the morning. The room had sloppy painting all over. There was staining in the tub from hard water.
Staff was great, pool was fun and able to get dinner and drinks too. Late checkout was also very nice
Nice mini vacation
Rooms were clean. It looked like the bathroom had just been redone... and it had a tub! People were friendly. Lovely stay.
It was disgusting, there was mold growing on the walls in room 118, I have pictures of it. It was in the corner by the door that you could not open, I ordered a pool side room and every room that they put us in had problems and we changed 3 times. We deserve a refund.
The room smelled to moldy and damp. We asked for a refund we could not stay. We stayed one night because we had tickets to the Red. Festival. But had to leave the next night. Lost our money one one night of stay. Because we booked thru a third party, I guess you guys! Would like a refund for the one-night we had to leave. due to poor breathing and moldy room.
The showerhead in our room was installed upside down so it shot water out perpendicular. But you could tilt it UPWARDS, just down down. This caused an awkward shower situation and potential flooding. Also the layout of the room was awkward. When we walked into our room we thought it was a broom closet; it opened to a hallway and we couldn't turn on a light to see that the rest of the room was around the corner. Also when we were packing up we found a pair of socks that wasn't ours, so the room was not properly cleaned before our stay.
to start off our first room didn't work, took 2 tries' then they gave us a new room. this room the door was already open because it didn't close all the way. we got in and the room is extremely dark; the lighting was not good. and the smell was horrible. the HVAC was off, so it was extremely musky from the humidity coming off the pool area. you had to run the shower for about 5 min before we got hot water. the toilets are made for grade school kids. the pool area was very dark and most the lights don't work or they constantly flicker, for the price we paid for this room we could have stayed at a way nicer hotel. will not stay again.
Our first room smelled of smoke terribly, so we requested a different room. The next room, (and whole building) was so humid that everything was damp: the carpet, the towel, the bedding. There was a large spot of mold above the AC, the sink barely drains, the shower curtain will not close on either end because of the sagging curtain rod, and there is not enough lighting. I definitely would not stay here again.