酒店回复: Thank you Ronald for your stay with us. We are so glad you enjoyed your stay with us. Your feedback is very important to us and we will take care of the issues you mentioned. Thank you again.
4.0分
家庭亲子
原文
翻译提供方：Google
都好
4.0分
其他
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The desk staff was very friendly and our bed was comfortable. The furniture was dusty. The breakfast was fine but it would be nice to have a protein available, even just cheese sticks.
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酒店回复: Thank you for staying with us. We are happy to hear our staff was able to provide you the best service and our bed was comfortable. We appreciate you taking a time out to give us the feedback on other things, we will definitely consider it. Thank you again for staying and hope you visit us soon.
1.0分
其他
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Both rooms we had reserved had dirty floors and walls. They were not very friendly when asking for more towels. Beds were not very comfortable either. I definitely would not stay here again. The pictures make it seem nicer than it is.
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酒店回复: Thank you for staying with us. We are truly sorry if your stay didn't go as expected. Rest assured, we will take care of the issues mentioned right away. Again, we apologize for any inconvenience you had and we hope you will give us a chance again in future.
3.0分
家庭亲子
Staff was nice, but limited parking due to many construction vehicles in the lot. Rooms were in rough shape.
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酒店回复: Thank you for staying with us. We are truly sorry for any inconvenience you had with your stay. We have plenty of parking now as slower season has started so hopefully it will be complete different experience now, Hope you are able to visit us again soon.
3.0分
商务出差
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Room smelled like bleach. Front desk helper was super nice but could not divide the bill for 2 people splitting. Coffee was undrinkable. Lobby was clean and nice but rooms need updating. Super 8 just isn’t for me. If you are on a tight budget it’s ok.
4.0分
其他
There was a guy begging for money outside in the evenings.
Room was clean. Was quiet after about 1030 pm.
4.0分
其他
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Everything was great (room, staff, cleanliness, quiet) except the breakfast. Quality was not up to par with other Super 8s where I've stayed. Had a variety of bread and muffins, but by 8 am they were out of butter and jam and didn't replenish. Line was too long for the waffle machine so the only other option was Fruit Loops or Cheerios. No yogurt, no hard boiled eggs, no sausage or cooked egg options. No fruit. This was very subpar considering they posted that breakfast was included with the room.
4.0分
其他
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The room and bed were fine. Tub had a plug that worked. Breakfast was adequate. There were great towels that were very soft and absorbent. A person was not always available at the front desk and I would have liked someone to be there all the time.
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酒店回复: Thank you Rilla for staying with us. We are so glad you enjoyed your stay with us. Your feedback is very important to us and we will keep on trying to improve. Thank you again and hope you visit us soon.
3.0分
家庭亲子
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I liked the lobby and the staff. But, I was very unhappy when I got to the pool and spa wasn't working. It was out order until tomorrow. But, I'm checking out tomorrow. Also, was disappointed on bathroom floor and bedroom floor they were dirty. They need to mop the floors better. No pool towels in the pool. The parking was bad...need more parking spaces! On top of it I had to get a new card when we came back from Chanhassen because it didn't work. I think it was too expensive to stay here for one night because it wasn't what I expected.
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酒店回复: Thank you Joelle for staying with us. We are truly sorry to hear about your experience. We apologize for having hot tub down for your stay and also parking situation. We value your feedback and will try our best to take care of the issues mentioned. Thank you again for staying with us.
典型的速8酒店。简陋但干净。早餐很普通。
我觉得这家速8酒店需要翻新一下。
而且淋浴和卫生间的水压很低。
都好
The desk staff was very friendly and our bed was comfortable. The furniture was dusty. The breakfast was fine but it would be nice to have a protein available, even just cheese sticks.
Both rooms we had reserved had dirty floors and walls. They were not very friendly when asking for more towels. Beds were not very comfortable either. I definitely would not stay here again. The pictures make it seem nicer than it is.
Staff was nice, but limited parking due to many construction vehicles in the lot. Rooms were in rough shape.
Room smelled like bleach. Front desk helper was super nice but could not divide the bill for 2 people splitting. Coffee was undrinkable. Lobby was clean and nice but rooms need updating. Super 8 just isn’t for me. If you are on a tight budget it’s ok.
There was a guy begging for money outside in the evenings.
Room was clean. Was quiet after about 1030 pm.
Everything was great (room, staff, cleanliness, quiet) except the breakfast. Quality was not up to par with other Super 8s where I've stayed. Had a variety of bread and muffins, but by 8 am they were out of butter and jam and didn't replenish. Line was too long for the waffle machine so the only other option was Fruit Loops or Cheerios. No yogurt, no hard boiled eggs, no sausage or cooked egg options. No fruit. This was very subpar considering they posted that breakfast was included with the room.
The room and bed were fine. Tub had a plug that worked. Breakfast was adequate. There were great towels that were very soft and absorbent. A person was not always available at the front desk and I would have liked someone to be there all the time.
I liked the lobby and the staff. But, I was very unhappy when I got to the pool and spa wasn't working. It was out order until tomorrow. But, I'm checking out tomorrow. Also, was disappointed on bathroom floor and bedroom floor they were dirty. They need to mop the floors better. No pool towels in the pool. The parking was bad...need more parking spaces! On top of it I had to get a new card when we came back from Chanhassen because it didn't work. I think it was too expensive to stay here for one night because it wasn't what I expected.