Quaint but still has that run down feel. Bath fitters in the tub are sometimes spongy when you stand in the shower. The showerhead was low for me and I’m 5.9! But the beds were comfortable
5.0分
家庭亲子
Food was wonderful at the wedding. Hotel was very clean and the grounds are breathtaking. Was a wonderful weekend.
2.0分
情侣出游
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As I mentioned in my earlier check-in review, they advertise for 11-4pm checkin but if you arrive earlier than 4pm you have to pay $25 or $50 in order to check in earlier!That is ridiculous! Plus their resort fee was $30 per day and it wasn’t worth what you get.
Their breakfast offers were only an overpriced buffet and no regular breakfast offerings, even though they had menus displayed to lead you to believe you had another option. They really need more to offer their clients. I will never stay there again! Having stayed in the past, it was truly disappointing.
2.0分
其他
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Hair in sink,water stains on ceiling in bathroom,tub doesn't drain properly, molding under heat pulled away from wall. A terrible shame a beautiful historic hotel is not kept up. A $30 resort fee? No breakfast offered. Unless your looking to play golf,don't bother!
1.0分
家庭亲子
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AVOID
We’ve been going to the Gideon Putnam happily for a decade and this last visit was a sad portrait of the state of this place. Poor, shockingly indifferent staff if you can find them. Room was infested with bugs, and management barely seemed to care or respond to it in a professional manner. The park is lovely, the grounds worth visiting, do NOT book at the hotel- there’s dozens of options in the area I’d encourage you to find. We basically fled the place early. Terrible and disappointing in the extreme.
5.0分
其他
Wonderful stay with great staff and historic surroundings. Will be my go to hotel next time I visit Saratoga Springs
2.0分
其他
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You could see clearly that the Gideon must have been a wonderful property in its prime. Unfortunately the rooms were stale, the bathrooms were worn and not very clean, the place needs a facelift. Staff was courteous.
酒店地理位置优越,餐厅不错,床也很舒服。位于萨拉托加泉公园内,环境非常好。酒店有些老旧了,这点很明显。我们订的是豪华特大号床房,房间很大,还有一个步入式衣帽间。不过浴室很小,而且房间打扫得也不是很干净。
我写这封信是为了反馈我们最近在吉迪恩·普特南酒店的入住体验。这次本应是我们特别的周年纪念,我们选择贵酒店是因为大约20年前在那里有过一次美好的经历。不幸的是,这次入住的品质没有达到我们的预期,也配不上每晚超过600美元的房费。
有几个具体的问题让我们感到非常失望:
* 抵达时没有工作人员帮忙搬运行李,而且前台人员也不太热情。
* 客房的品质不尽如人意:整体看起来很昏暗,地毯磨损严重且需要清洁,床铺整理得很差,毛巾也很旧,需要更换。
* 没有提供免费瓶装水。我们不得不在前台购买了三瓶水,花费了15美元。
* 餐饮设施达不到五星级的标准。餐厅看起来过时了,需要彻底清洁和翻新。虽然服务员很周到和专业,但整体氛围并不吸引人。此外,不提供午餐服务,晚餐菜单也非常有限。
考虑到入住费用,服务水平和酒店状况与应有的预期不符。令人遗憾的是,这次入住远远低于我们对一个拥有如此声誉和价格的酒店所期望的标准。
我希望您能认真考虑这些反馈,因为吉迪恩·普特南酒店有潜力再次提供客人所期待的温馨、高质量的体验。
绝佳的地理位置,充满旧世界的魅力。往返水疗中心的班车服务非常顺畅。我们的司机彬彬有礼,提供了很多有用的信息。
Quaint but still has that run down feel. Bath fitters in the tub are sometimes spongy when you stand in the shower. The showerhead was low for me and I’m 5.9! But the beds were comfortable
Food was wonderful at the wedding. Hotel was very clean and the grounds are breathtaking. Was a wonderful weekend.
As I mentioned in my earlier check-in review, they advertise for 11-4pm checkin but if you arrive earlier than 4pm you have to pay $25 or $50 in order to check in earlier!That is ridiculous! Plus their resort fee was $30 per day and it wasn’t worth what you get.
Their breakfast offers were only an overpriced buffet and no regular breakfast offerings, even though they had menus displayed to lead you to believe you had another option. They really need more to offer their clients. I will never stay there again! Having stayed in the past, it was truly disappointing.
Hair in sink,water stains on ceiling in bathroom,tub doesn't drain properly, molding under heat pulled away from wall. A terrible shame a beautiful historic hotel is not kept up. A $30 resort fee? No breakfast offered. Unless your looking to play golf,don't bother!
AVOID
We’ve been going to the Gideon Putnam happily for a decade and this last visit was a sad portrait of the state of this place. Poor, shockingly indifferent staff if you can find them. Room was infested with bugs, and management barely seemed to care or respond to it in a professional manner. The park is lovely, the grounds worth visiting, do NOT book at the hotel- there’s dozens of options in the area I’d encourage you to find. We basically fled the place early. Terrible and disappointing in the extreme.
Wonderful stay with great staff and historic surroundings. Will be my go to hotel next time I visit Saratoga Springs
You could see clearly that the Gideon must have been a wonderful property in its prime. Unfortunately the rooms were stale, the bathrooms were worn and not very clean, the place needs a facelift. Staff was courteous.