No kitchen. My daughter and her fiancée stayed here I paid, said a lot of mold in bathroom, toilet sat very low to the floor. And was to be 2 dlb beds and she thought they were singles? He’s well over 6 foot Andover 300 #s They got up earlier then planned before 7:00 AM and left to go back home because they couldn’t sleep in the beds. She said the room #123 was nothing like the picture I had sent her from your website!
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酒店回复: I am sorry your daughter and fiancée had an unpleasant experience at our motel. I will look into the situation and phone you tomorrow.
4.0分
其他
Property welcomed our 2 small dogs and only charged $15 for the 1 st pet and 2 nd one was free.we paid the pet fee in cash when we arrived
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酒店回复: Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ Columbus - Dublin. We're delighted to hear that your two small dogs were welcomed and that you found our pet fee structure agreeable. It's wonderful knowing we could accommodate your furry companions comfortably.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof. We hope we have the opportunity to see you again in the future.Sincerely,ReyRed Roof ManagementRediResponse Specialist
4.0分
其他
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The room was clean and the bed was cozy! The front staff was super sweet as well! The only issue I had was my neighbors were kind of loud! A lot of door slamming but otherwise I was comfortable!
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酒店回复: Thank you for your response. I am sorry that next door neighbors were slamming doors, always call the front desk is there is a problem we could then call the room and ask them to please softly close the door Thank you for staying with us and we hope to see you again.
1.0分
商务出差
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The Front counter lady,her name is supposedly Becky. She was rude, rude. Rude AF. I will not stay at this location again. I felt very unsafe during my stay and when i called to explain this all she could do us talk over me andsay "SO" during the entire time i was trying to explain how i felt. Corporate asked what i wanted out of this i told them she needs to be fired because i didn't want other guests going through this. They gave me a refund instead, which i didn't ask for.
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酒店回复: I am sorry you had an unpleasant experience at our motel. I have refunded your card. Debra Whalen, Manager
3.0分
其他
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The room smelled very musty. (Room 140) The caulk in the tub was cracked all the way around and the tub drain was slow. The bathroom floooring had a gap of 2-3 inches between the toilet and the tub. The safe had no power, so it wasn’t functional.
The towels and sheets were clean and appropriate for the room. The new sink and shower faucet were nice.
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酒店回复: Thank you for your response, I will have the safe removed from the room immediately and the tub re caulked as well as the space between the tub and toilet looked at.
2.0分
商务出差
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Property is rundown. Desk clerk looked as if she just rolled out of bed. She was actually rude to the guests who were checking in before me. They were international guests and she was dismissive and rude. She was nicer to me but still unprofessional. The room had a very strong musty smell from the HVAC system and was really noisy. The room was clean but dingy and outdated. Only real plus was that the bed was comfortable.
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酒店回复: Thank you for your response, I am sorry you had an unpleasant experience at our motel. I will speak to the front desk agent.
4.0分
其他
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Located in a nice area very close to downtown Dublin and was super affordable. The beds were not all that comfortable and the tv didn’t work (although we weren’t in the room long enough to watch much). It’s a cheap place to sleep if you’re looking to stay close to Dublin.
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Columbus - Dublin. We're glad you found our proximity to downtown Dublin convenient. We're sorry to hear the bed comfort and television functionality did not meet your expectations. It is our intention to have your confidence in our abilities to prevent similar problems in the future.Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. We hope we have the opportunity to see you again in the future.Very truly yours,JannaRed Roof ManagementRediResponse Specialist
4.0分
其他
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mediocre stay
hotel is generally a long-stay place for people working in the area away from home. our room was fine, it was clean and everything worked. The bed looked comfortable, but in reality dipped in the middle. our room wasn't serviced for several days.
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酒店回复: Thank you for your response. Please always call the front desk if your room is not serviced.
马桶漏水，冰箱噪音很大，除此之外，住得还算可以。
非常好
No kitchen. My daughter and her fiancée stayed here I paid, said a lot of mold in bathroom, toilet sat very low to the floor. And was to be 2 dlb beds and she thought they were singles? He’s well over 6 foot Andover 300 #s They got up earlier then planned before 7:00 AM and left to go back home because they couldn’t sleep in the beds. She said the room #123 was nothing like the picture I had sent her from your website!
Property welcomed our 2 small dogs and only charged $15 for the 1 st pet and 2 nd one was free.we paid the pet fee in cash when we arrived
The room was clean and the bed was cozy! The front staff was super sweet as well! The only issue I had was my neighbors were kind of loud! A lot of door slamming but otherwise I was comfortable!
The Front counter lady,her name is supposedly Becky. She was rude, rude. Rude AF. I will not stay at this location again. I felt very unsafe during my stay and when i called to explain this all she could do us talk over me andsay "SO" during the entire time i was trying to explain how i felt. Corporate asked what i wanted out of this i told them she needs to be fired because i didn't want other guests going through this. They gave me a refund instead, which i didn't ask for.
The room smelled very musty. (Room 140) The caulk in the tub was cracked all the way around and the tub drain was slow. The bathroom floooring had a gap of 2-3 inches between the toilet and the tub. The safe had no power, so it wasn’t functional.
The towels and sheets were clean and appropriate for the room. The new sink and shower faucet were nice.
Property is rundown. Desk clerk looked as if she just rolled out of bed. She was actually rude to the guests who were checking in before me. They were international guests and she was dismissive and rude. She was nicer to me but still unprofessional. The room had a very strong musty smell from the HVAC system and was really noisy. The room was clean but dingy and outdated. Only real plus was that the bed was comfortable.
Located in a nice area very close to downtown Dublin and was super affordable. The beds were not all that comfortable and the tv didn’t work (although we weren’t in the room long enough to watch much). It’s a cheap place to sleep if you’re looking to stay close to Dublin.
mediocre stay
hotel is generally a long-stay place for people working in the area away from home. our room was fine, it was clean and everything worked. The bed looked comfortable, but in reality dipped in the middle. our room wasn't serviced for several days.