酒店回复: Let us know what we could do better. Thank you for staying with us.
5.0分
商务出差
除了大廳尚在整修外，其餘均非常好，鄰近輕軌站。
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酒店回复: Thank you so much for the perfect rating and for sharing your feedback. We truly appreciate your understanding as we continue renovating the lobby, and we’re glad to hear that everything else met your expectations. We’re also happy our location near the light rail was convenient for you, and we hope to welcome you back again soon.
2.0分
其他
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Still under construction which would be fine except on arrival we could see lobby was closed. Finally saw a sign on southwest corner - the opposite of new entrance.Have stayed here with my dogs multiple times without charge- suddenly now have $75 fee plus another $50 for misc. Next morning no sign on my floor for problems so took the main elevator to open to major construction- sign in lobby indicating service elevator but no further signs once you enter hallway. Where is it??? Our thermostat indicates not to adjust below 70 degrees so we were stifling then freezing. Shower has very little pressure so after the first shower we skipped it. All together not a pleasant stay. I’ve stayed here 5x and the past 2 have been like this. I will go elsewhere for #6
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酒店回复: Thank you for taking the time to share such detailed feedback. We are truly sorry that your recent stay did not meet the high standards you’ve come to expect from us, and we completely understand your frustration with the construction, signage, pet fees, and room issues. Your comments have been shared with our team so we can address these concerns directly and ensure clearer communication, improved comfort, and a smoother experience for all guests. We truly appreciate your loyalty over the years and hope you might give us another chance in the future to provide the experience you deserve.
4.0分
其他
Property was being remodeled so it was a bit of a mess but when finished should be very nice. It is still a very convenient location and price is acceptable
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酒店回复: Thank you for your feedback and for your patience during our remodeling. We understand how the construction may have impacted your stay, and we truly appreciate your understanding. We’re glad you found the location convenient and the price reasonable, and we look forward to welcoming you back once the renovations are complete.
3.0分
其他
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Staff was very helpful, and efficient. The breakfast and room views were the highlight of our stay! A wonderful breakfast area freshly renovated, great eggs, and treats. But, unfortunately, I was disappointed with the quality of the room. Things were clean but, the hotel is old and under construction, The new renovations will be a great improvement. Thank you for caring.
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酒店回复: Thank you for taking the time to share your experience with us. We’re so glad to hear that our staff, breakfast, and room views were highlights of your stay, and we truly appreciate your kind words. We also understand your concerns regarding the room and the ongoing construction, and we’re grateful for your patience as we work through these improvements. Your feedback means a great deal to us, and we look forward to providing a more fully renovated and comfortable experience in the future.
3.0分
其他
Construction continues. Until it’s done, the hotel’s amenities are lacking and its usefulness is basically just a bed. And the beds are very well used.
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酒店回复: Thank you for your feedback. We understand how the ongoing construction and limited amenities affected your stay, and we appreciate your patience and honesty. Your comments have been noted as we continue working toward improvements for a better guest experience.
5.0分
其他
Though the front of the hotel is undergoing a facelift, it was a nice place to stay. The customer service was good. I would stay here again.
酒店回复: Really appreciate the perfect score! Hope to see you soon.
5.0分
其他
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Great staff starting with Cristina at the front desk. Very thorough and professional and caring!! Then the bartenders Kathleen and Sandy. Made you feel welcome and great margarita!!
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酒店回复: “Thanks for the 10/10! So glad you enjoyed and hope to see you again soon.
很好的酒店，高层尤佳。
好。
风景很美。
非常老旧且被忽视
除了大廳尚在整修外，其餘均非常好，鄰近輕軌站。
Still under construction which would be fine except on arrival we could see lobby was closed. Finally saw a sign on southwest corner - the opposite of new entrance.Have stayed here with my dogs multiple times without charge- suddenly now have $75 fee plus another $50 for misc. Next morning no sign on my floor for problems so took the main elevator to open to major construction- sign in lobby indicating service elevator but no further signs once you enter hallway. Where is it??? Our thermostat indicates not to adjust below 70 degrees so we were stifling then freezing. Shower has very little pressure so after the first shower we skipped it. All together not a pleasant stay. I’ve stayed here 5x and the past 2 have been like this. I will go elsewhere for #6
Property was being remodeled so it was a bit of a mess but when finished should be very nice. It is still a very convenient location and price is acceptable
Staff was very helpful, and efficient. The breakfast and room views were the highlight of our stay! A wonderful breakfast area freshly renovated, great eggs, and treats. But, unfortunately, I was disappointed with the quality of the room. Things were clean but, the hotel is old and under construction, The new renovations will be a great improvement. Thank you for caring.
Construction continues. Until it’s done, the hotel’s amenities are lacking and its usefulness is basically just a bed. And the beds are very well used.
Though the front of the hotel is undergoing a facelift, it was a nice place to stay. The customer service was good. I would stay here again.
Great staff starting with Cristina at the front desk. Very thorough and professional and caring!! Then the bartenders Kathleen and Sandy. Made you feel welcome and great margarita!!