酒店回复: Thank you for your feedback. We’re very sorry to hear that the noise from the nearby train affected your stay. As we are located on a main line following Route 66, train activity is unfortunately a regular part of the area, and we understand how disruptive it can be. Your comments have been shared with our team as we continually look for ways to improve our guests’ experience.We appreciate you taking the time to share your experience.
4.0分
其他
原文
翻译提供方：Google
位置优越，环境干净，服务热情周到。
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酒店回复: Thank you so much for your kind review! We’re thrilled to hear you enjoyed your stay and appreciate you taking the time to share your experience. We hope to welcome you back to Flagstaff again soon!
5.0分
其他
原文
翻译提供方：Google
设施齐全，服务周到，交通便利
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酒店回复: Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay. Your satisfaction means the world to us, and your feedback motivates our team to continue delivering excellent service. We hope to welcome you back again soon for another wonderful stay!
5.0分
家庭亲子
原文
翻译提供方：Google
推荐且舒适
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酒店回复: It means the world to us to hear that you enjoyed your stay! Thank you for sharing your experience. We can’t wait to have you back for another great visit!
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you so much for your kind review! We’re thrilled to hear you enjoyed your stay and appreciate you taking the time to share your experience. We hope to welcome you back to Flagstaff again soon!
5.0分
家庭亲子
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A good place to stay with the kids. Breakfast included sausage patties, scrambled eggs, pancakes that you can make with a pancake maker, bagels, cream cheese, yogurt, cereal, milk, apples, oranges, bananas, juice, coffee and tea. Our room was clean. The indoor pool and the hot tub were clean. My kids really enjoyed the pool and said that they want to stay at this hotel only.
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酒店回复: Thank you for sharing your experience! We’re thrilled to hear that you and your kids enjoyed your stay, from the clean room and pool area to our breakfast options. It’s wonderful to know your kids had such a great time and are already looking forward to staying with us again. We truly appreciate your kind words and hope to welcome your family back soon!
4.0分
其他
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Our room did not have a functioning heater and my granddaughter was in the pool. Flagstaff weather was cold that night. It took about 2 1/2 hours before it was replaced.
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酒店回复: Thank you for letting us know. We apologize that the heater in your room was not working, especially with the cold Flagstaff weather and your granddaughter having been in the pool.While the heater was replaced as quickly as possible, we understand that the 2.5-hour delay was inconvenient and appreciate your patience. This has been shared with our team to help prevent future issues.Thank you for bringing this to our attention.
4.0分
其他
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The room was clean, and the bathroom was stocked with sufficient towels. Had a mini fridge and a microwave with a mini coffee pot, which was nice. The bed was comfortable, and the room had a good amount of space. The staff was also very kind.
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酒店回复: Thank you for your wonderful review! We’re happy to hear you found the room clean and comfortable and enjoyed the in-room amenities. It’s especially nice to know our staff made a positive impression. We truly appreciate your kind words and hope to welcome you back again soon!
5.0分
其他
Breakfast was delicious and had enough options for my 4 children. The beds were comfortable and the staff were friendly. In all our stay was wonderful.
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酒店回复: Thank you for sharing your experience! We’re thrilled to hear that you and your kids enjoyed your stay, from the clean room and pool area to our breakfast options. It’s wonderful to know your kids had such a great time and are already looking forward to staying with us again. We truly appreciate your kind words and hope to welcome your family back soon!
食物不好吃
如果你喜欢火车
火车整夜从酒店附近经过，每趟列车都会鸣笛30秒。就像一个彻夜不停的闹钟。
位置优越，环境干净，服务热情周到。
设施齐全，服务周到，交通便利
推荐且舒适
好的
A good place to stay with the kids. Breakfast included sausage patties, scrambled eggs, pancakes that you can make with a pancake maker, bagels, cream cheese, yogurt, cereal, milk, apples, oranges, bananas, juice, coffee and tea. Our room was clean. The indoor pool and the hot tub were clean. My kids really enjoyed the pool and said that they want to stay at this hotel only.
Our room did not have a functioning heater and my granddaughter was in the pool. Flagstaff weather was cold that night. It took about 2 1/2 hours before it was replaced.
The room was clean, and the bathroom was stocked with sufficient towels. Had a mini fridge and a microwave with a mini coffee pot, which was nice. The bed was comfortable, and the room had a good amount of space. The staff was also very kind.
Breakfast was delicious and had enough options for my 4 children. The beds were comfortable and the staff were friendly. In all our stay was wonderful.