They wanted id for everyone staying. I thought this was odd. Probably wont come back here because of this.
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酒店回复: Dear Mark, Thank you for your feedback. We understand that requesting identification from all guests can feel unusual, but it’s part of our safety and security measures. We’re sorry this affected your experience. We wish you safe travels!Sincerely,Hotel Management
4.0分
其他
I like that I had a kitchen everything was accessible there was clean in the parking was available
3.0分
商务出差
The staff was friendly but my room wasn't cleaned in a month. Occasional smell of **** on the floor I was on was less than stellar. Paper thin walls
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酒店回复: Dear Jorge, Thank you for your review. We’re glad to hear that our staff was friendly and welcoming. However, we’re sorry that your room wasn’t cleaned during your month-long stay. Regular housekeeping is a basic expectation, and we regret that we didn’t meet it. While we have policies in place to prevent smoking indoors, we understand how disruptive this can be and are reviewing enforcement procedures to ensure a more comfortable environment for all guests. We also hear your frustration about the noise levels. Your feedback is incredibly valuable, and we appreciate you taking the time to share it. We hope you’ll consider giving us another chance to provide a cleaner, quieter, and more restful experience.Sincerely,Hotel Management
4.0分
家庭亲子
I like that I did have kitchen I had no parking problems everything was accessible
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酒店回复: Dear Erica,It’s great to hear that having a kitchen and easy access to parking made your stay more enjoyable. Knowing that everything felt convenient and within reach is exactly what we hope to provide for our guests. Extended Stay America is designed to make travel more comfortable and practical, and your feedback shows we’re achieving that. Thank you for sharing your experience, and we look forward to welcoming you again soon.Sincerely,Hotel Management
2.0分
其他
Everything was good. Except having to get my wifes id for the room. This was odd
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酒店回复: Dear Mark, Thank you for taking the time to share your feedback. We are pleased to hear that your overall experience was positive, and we appreciate your comments regarding the aspects that could be improved. Guest satisfaction is very important to us, and your observations help us identify areas that need attention. We will share your feedback with our team to ensure a better experience for future guests. We truly value your input and hope to have the opportunity to welcome you again, providing a stay that exceeds your expectations.Sincerely,Hotel Management
3.0分
其他
Will not stay here again!
It was not as clean as I expected. I had to ask for dishes and they ran out of cups.
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酒店回复: Dear Paula, Thank you for your feedback. We regret that your experience did not meet expectations, particularly regarding cleanliness and the availability of basic amenities. This is not the standard we aim to provide, and your comments will be shared with our team to help improve service and preparation. We appreciate your feedback and hope to have the opportunity to offer you a much-improved experience in the future.Sincerely,Hotel Management
整体还可以吧,毕竟只是晚上回去睡觉。早餐就只是咖啡,面包而已
酒店性价比好
房间很干净,电器、水管和电视都运转良好。
太酷了
They wanted id for everyone staying. I thought this was odd. Probably wont come back here because of this.
I like that I had a kitchen everything was accessible there was clean in the parking was available
The staff was friendly but my room wasn't cleaned in a month. Occasional smell of **** on the floor I was on was less than stellar. Paper thin walls
I like that I did have kitchen I had no parking problems everything was accessible
Everything was good. Except having to get my wifes id for the room. This was odd
Will not stay here again!
It was not as clean as I expected. I had to ask for dishes and they ran out of cups.